The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.7/5, 18 Reviews
17% Recommended
71% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71.00% | 100% | £114,000 | £350,000 |
| Lettings | 100% | 50% | £560 | £560 |
Farrell Heyworth
Landmark House, 5a Cleveleys Avenue, Thornton-Cleveleys, Lancashire
FY5 2UH
01253 858200

By : 'Jen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : FY2
I don’t normally write reviews, however felt I needed to share my positive experience of the service I received from Farrell Heyworth. Nothing was too much trouble and all the staff especially Katie helped me immensely. Thank you again for all your support and... Read Full Review


By : 'Fi'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : FY2
Thank you for all your help and support whilst I was purchasing my house. I am very happy with the service I received and communication was never an issue. Katie and Taleah were very friendly, helpful and genuine. Thank you all... Read Full Review
By : 'Devil'
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : No
Postcode : FY5
Absolutely dreadful and I would advise to stear clear. Thry were useless at solving issue and as an ex tennet its been so bad and I def felt alone and had yo sort out and resolve with the... Read Full Review

By : 'Katrina'
Services : Online Auctions
Sold price : £175000
Would you recommend ? : No
Postcode : FY3
I have only viewed 3 properties with this agent and that was 3 too many. One was ok but the area was so run-down that I though it was due for compulsory purchase to expand a motorway or a bypass. The other two seemed to need so much attention that IMO no-one could have lived in them while the work ... Read Full Review
By : 'Katie'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £350000
Would you recommend ? : No
Postcode : FY8
I put my property on the market with company, one woman apparently requested countless times to view. She had most of the asking price but would need a small loan to meet te price. Everyone else either didn’t turn up or hadn’t sold. I went with another agent, I could of sold... Read Full Review
By : 'Brian'
Services : Sales( As a Buyer )
Sold price : £155000
Would you recommend ? : No
Postcode : FY7
bought a property in fleeetwood through this agency i must say their total lack of communication probably aged me 10 years Sarah try answering the phone and ring people back when you say you will ignorance on the highest... Read Full Review
By : 'Adrian'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £179950
Would you recommend ? : No
Postcode : FY5
The only agents who make buying a chore. Only got one star because zero was not accepted. Have viewed a property eventually, took numerous calls to get a callback for a viewing. Then had to supply financial information before being allowed to view. Personally the information requested was... Read Full Review
By : 'Paul'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : FY5
For these imbeciles i wish i could have given zero stars.... Rang them up to view a house (the sale of my house is quite far along so i need to find something) and they where rude, awkward and totally uncooperative.... I came here to review and notice everyone else has given them 1 star... Read Full Review
By : 'Angela'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £10000
Would you recommend ? : No
Postcode : FYI
Farrell Heyworth Cleveleys To be the worst state agency. We never recommend them to anybody I don't know how the manage to win an award. All I can say is their are professional when it comes to lying to people about their fee Please everyone If you have already committed to this state... Read Full Review
They would never tell you how much they are going to charge you to start with. all they would tell you is what you want to hear but when everything is completed that is when you see all the hidden fee by then is too late The money has already gone to there account. Please be careful everyone dispeople are not what they claim to be

By : 'Patrick'
Services : Sales( As a Buyer )
Sold price : £122000
Would you recommend ? : No
Postcode : FY4
Farrell Heyworth has to be the worst Estate Agent I have ever dealt with. If you want to sell you property I would urge you to look at other agents. If you want to buy a property from them you will have to chase and chase and find ways to contact the staff. Be prepared for a long wait and to be... Read Full Review
By : CAROLE SMITH
23 Jul 2020Wanted to view a property was told that they needed proof of funds before I could actually view a property. No other estate agent has asked for this before and i found it intimidating .I just hope...
By : 'JL'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : FY5
Very poor service.Ackowleding it was during lockdown period however,never appeared to pick up phone.Left without follow up following offer.On morning of sale and completion both purchase Solicitor and sellers Solicitor tried to phone and no reply.When I contacted head office then received a phone... Read Full Review
By : C A Roden
14 Jul 2020I couldnt agree more. on an online chat today 145h july 2020 Covid 19 has been used as an excuse. Sorry that doesnt wsh with me. Everybody has been told to get back to work. If you dont want to...
By : 'Charles'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : FY2
GOOD at selling their product to me [very polished pitch]. BAD at selling my house [not one viewing]. UGLY at communicating [not replying to emails]. SO just ride on to another estate... Read Full Review
By : I agree
9 Sept 2019I have faced the...

By : 'Nic'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : FY3
Great customer service throughout . Friendly and efficient in my dealings with the staff at this branch. Staff communicated well in regards to the... Read Full Review
By : 'Annoyed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : FY5
My property was up for sale with these people for 3 months with only one viewer, turned out to be a time waster. it was removed from their books over 3 months ago, after contacting them at least 6 times asking them to remove it from Rightmove it is still there. Property now on the market with... Read Full Review
By : Paul Dowling
1 Sept 2020I'm pretty certain you had more than one enquiry because I've just rang these clowns to arrange some viewings ( My house is sold and quite far along now) They said i needed to see a Mortgage...
By : 'Staying'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : FY2
The only professional we experienced was Justin the manager, who has since left the business. He came round taking pictures and discussing everything with us, he was very good at his job. The only reason we went with these charlatans in the first place is they had managed to dupe some other mugs,... Read Full Review
If they had sold.my house i would have complained as they did absolutely nothing for 6 months.
By : 'Disappointed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : FY2
I contacted Farrell Heyworth, Clevelys to put two propertys on the market and also to view a property. The valuations were quickly arranged and I was told that I would be called back about the viewing as the vendors had to be contacted first. After 3 days had passed I called again to enquire... Read Full Review
The agent needs to engage honestly with both vendors and buyers
By : Adam Graham - Branch Manager
4 Jun 2015We are sorry to hear that you were unhappy with the service you received from our Cleveleys branch. Customer service is very important to us and unfortunately you seem to have experienced some...
By : 'house'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £237500
Would you recommend ? : No
Postcode : FY5
Awful service. Terrible photos that they refused to change.No feedback and when I ended the contract it took a month of chasing before they would take my property of Rightmove. I could go on and on about the lack of customer... Read Full Review
By : Adam Graham - Branch Manager
3 Jun 2015We're sorry to hear that you were not happy with the service you received from our Cleveleys branch. As I don't know the address of your property I am not able to fully investigate this matter, I...
By : 'vexpez'
Services : Sales( As a Vendor )
Would you recommend ? : No
Without doubt the most lazy, incompetent, illiterate estate. Always had to chase, even tried to get us to be at the house to show people round ! Took threats to even get a conclusion to the sale. The easiest money they have ever made. Do not... Read Full Review
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