The UK's Largest Customer Review Website for the Property Industry
London, W2
1/5, 3 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
50% letting fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Juul van Alphen
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £650,000 | £650,000 |
| Lettings | 0% | 50% | £0 | £0 |
Address
Domus Nova
78 Westbourne Grove, London, Greater London
W2 5RT
020 8022 7153
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Domus Nova Branches (View All 3)
Selling with Domus Nova, ...
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1 Star Review
By : 'heiks'
Services : Sales( As a Vendor )
Sold price : £650000
Would you recommend ? : No
Postcode : W2
17 Jan 2020
People found this helpful2
I had to deal with this agency twice and both times it was terrible experience. They are extremely unprofessional, while I was selling my flat and heavily pregnant, the agent put me extremely under stress without considering the conditions I was in. I had to sell my flat to buy the home, where I... Read Full Review
Comments (0)
I had to deal with this agency twice and both times it was terrible experience.
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heiks said about Domus Nova
Services : Sales( As a Vendor )Date: 17th Jan 2020
I had to deal with this agency twice and both times it was terrible experience.
They are extremely unprofessional, while I was selling my flat and heavily pregnant, the agent put me extremely under stress without considering the conditions I was in. I had to sell my flat to buy the home, where I was going to raise my son, so they used this to get me to sell at a lower price. Overall terrible experience, please don't use them.
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Simply, do not even get close ...
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1 Star Review
By : 'shukurovaf'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W2
7 Jul 2017
People found this helpful1
Simply, do not even get close to them! They have the world's pettiest landlords who will try to rip you off and keep your ENTIRE deposit with absolutely NO EVIDENCE. Even the official check-out report showed minimal deductions, the landlord thought he should keep the whole deposit and that the... Read Full Review
Comments (0)Simply, do not even get close to them! They have the world's pettiest landlords who will try to rip you off and keep your ENTIRE deposit with absolutely NO EVIDENCE. Even the official check-out report showed minimal deductions, the landlord thought he should keep the whole deposit and that the agent should be on his side.
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shukurovaf said about Domus Nova
Services : Letting( As a Tenant )Date: 6th Jul 2017
Simply, do not even get close to them! They have the world's pettiest landlords who will try to rip you off and keep your ENTIRE deposit with absolutely NO EVIDENCE. Even the official check-out report showed minimal deductions, the landlord thought he should keep the whole deposit and that the agent should be on his side.
They will try to charge you �400 for a little scratch on the floor and accuse you for breaking something that you didn't even know existed in the house.
Oh also, whenever YOU are the ones who is supposed to make a payment on a given date, they will chase you day and night before the deadline! They have absolutely no compromises to keep the tenants happy. They will just be on the side of the client who is paying them the most.
I regret using them for my second flat with all my heart!!!
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Terrible agency - ask huge ...
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1 Star Review
By : 'Juul'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W11
23 Jun 2017
People found this helpful1
Terrible agency - ask huge sums of money but whenever a problem arises they 'apologize for not being able to help as we are merely an intermediate and do not manage the property'. They do however feel very comfortable leaving you with no hot water for 2 weeks, extracting a 1000 pounds costs from... Read Full Review
Comments (0)Terrible agency - ask huge sums of money but whenever a problem arises they 'apologize for not being able to help as we are merely an intermediate and do not manage the property'.
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Juul van Alphen said about Domus Nova
Services : Letting( As a Tenant )Date: 22nd Jun 2017
Terrible agency - ask huge sums of money but whenever a problem arises they 'apologize for not being able to help as we are merely an intermediate and do not manage the property'.
They do however feel very comfortable leaving you with no hot water for 2 weeks, extracting a 1000 pounds costs from your 2000 pounds deposit reasoning 'light bulb no longer working, light use dishwasher, white cotton sheet missing'.
Do not be mistaken they'll come up with all sorts of extra costs they did not mention beforehand. On top of that they held on to my deposit for over 2 months. I left the property on the 1st of May but I only got my deposit back today! Again they were twisting and turning, pointing in all directions: 'it's DPC who should return' 'it's the home property owner who should return', 'it's the landlord who should return'. It's never Domus Nova rest assured!
It took me over 8 phone calls, 12 emails and threatening to contact the property ombudsman before they finally returned it.
I only dared writing a negative review today as I feared not getting back my money at all.
Domus Nova works together with Homemade Properties who supposedly manage the property. In reality they are an equal useless bunch of non-communicators giving ample opportunity to point fingers to the other team whenever you'll have a question.
Whenever you see the name Domus Nova or Homemade Properties come up - steer clear!
These agencies are shining examples of why we do not (and should not) trust property and estate agents. These people are the lowest lifeforms imaginable. No pride, no principles, just greed.
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