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The UK's Largest Customer Review Website for the Property Industry

1/5, 1 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
By : 'wezxj'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH16
I have had two flats with Merchant Lettings, a company now owned by Countrywide. My mother, who was my guarantor for the first flat as I was a student at the time, has suddenly started getting letters from the Countrywide for a flat I lived in 3 years ago asking her to pay 1000 pounds of rent that... Read Full Review
PLEASE communicate better within your team. And be incredibly careful about who you send arrears letters to guarantors that your files are correct. If this carries on I will be contacting trading standards and the police.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.