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Hampton Hill, TW12
4.8/5, 88 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
92% letting fee satisfaction
�When we opened our Hampton Hill office back in 1998, it was partly because this was an area many of our Twickenham clients were moving to and it seemed a natural progression for us as an office network. The area is a little more affordable than Twickenham & St Margarets, so we see great benefits from having the
local offices and working together. Fantastic schooling, the open spaces of Bushy Park and a friendly high street with a diverse selection of independent shops, make for a great family area and that�s why so many of our staff live here too.�
John Sawyer, Sales Manager
j.sawyer@chasebuchanan.london
Lucy Foster, Lettings Manager
l.foster@chasebuchanan.london
Latest Reviews
Michael Shelford
Giovanni Cinquemani
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £155,000 | £985,000 |
| Lettings | 100% | 92% | £750 | £3,750 |
Areas covered
- TW11
- TW12
Address
Chase Buchanan
101 High Street, Hampton Hill, Middlesex
TW12 1NJ
020 8941 7576
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Chase Buchanan Branches (View All 8)
Quick and ...
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5 Star Review
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £2195
Would you recommend ? : Yes
Postcode : TW12
3 Jul 2018
People found this helpful0
Reece ensured every detail was dealt with quickly and efficiently making the whole experience seamless and stress free for... Read Full Review
Comments (1)Was this helpful?:
By : Lianne Gregory
6 Jul 2018Hi Mark, I am really pleased to hear Reece made your experience stress free. If there is anything else you need, feel free to contact us. Thanks,...
Friendly and ...
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5 Star Review
By : 'Diana'
Services : Letting( As a Tenant )
Rent PCM : £1095
Would you recommend ? : Yes
Postcode : TW11
27 Jun 2018
People found this helpful0
I have recently signed a new contract for a 2 bedroom flat in Teddington. As soon as the flat was listed I got an appointment for the next day, had the viewing and in 2 days already had the agreement... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Lianne Gregory
29 Jun 2018Hi Diana, Thank you for taking the time to give your feedback! We are so pleased to hear of your positive and speedy experience at Chase Buchanan. We hope you are settling well into your new home....
Very supportive and ...
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5 Star Review
By : 'Jonathan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW12
15 Jun 2018
People found this helpful0
My fiancee and I had a really good experience with Chase Buchanan recently. Firstly they were very helpful in finding us properties that were in our parameters and getting us viewings very quickly. Then once we had found the flat that we liked Lianne was very efficient at getting our forms to us... Read Full Review
Comments on Agent Fees
The fees were as expected.
Comments (1)Was this helpful?:
By : Lianne Gregory
19 Jun 2018Hi Jonathan, Thank you for your feedback. I am very pleased we got you moved in and yourself and your Fiancee are enjoying your new home! If there is anything we can do in the future do not...
Above and ...
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5 Star Review
By : 'Felix'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : TW12
14 Jun 2018
People found this helpful0
Reece has been extremely helpful in our search for an apartment in Hampton. He gave us plenty of time during the visit and answered every question, then he assisted us every step of the way, ensuring a smooth process. I would highly recommend Reece and the staff the Hampton Hill... Read Full Review
Comments (1)Was this helpful?:
By : Chase Buchanan
26 Jun 2018Thank you for your review Felix, We are very pleased to hear that the process was smooth with Reece looking after you. Good luck with your new...
Professional and ...
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5 Star Review
By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CT27
14 Jun 2018
People found this helpful0
Reece was very helpful throughout the process of finding our apartment. He was in constant communication making the process as easy and efficient as possible. I would highly recommend Reece and Chase Buchanan to friends and... Read Full Review
Comments (1)Was this helpful?:
By : Lianne Gregory
19 Jun 2018Hi Sarah, Thank you for your feedback on Reece Honeyball, it is great to hear you would recommend him! We hope you are very happy in your new home! Thanks...
Very ...
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5 Star Review
By : 'Charlee'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW12
13 Jun 2018
People found this helpful0
Really quick and easy to communicate with and will try to answer all questions within minutes of email. Reece has been professional, friendly and understanding of how stressful moving a family can be. I couldn't thank him enough for all the help he has given and still giving leading up to the... Read Full Review
Comments on Agent Fees
Agent’s fees are fair
Comments (1)Was this helpful?:
By : Lianne Gregory
20 Jun 2018Dear Charlee, thank you very much for your kind words about Reece. We are very happy to hear you are pleased with his help so far. Thanks,...
Lettings ...
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5 Star Review
By : 'Lee'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : TW11
13 Jun 2018
People found this helpful0
Excellent service, Ellie was extremely helpful and professional from beginning to end, and assisted us with our difficult circumstances, we could not have done this without her. I would definitely use Ellie and Chase Buchanan... Read Full Review
Comments on Agent Fees
Fees were standard and what we expected to pay.
Comments (1)Was this helpful?:
By : Lianne Gregory
19 Jun 2018Dear Lee & Debbie, Thank you for your 5 star review about Ellie. We are very pleased to hear you found her extremely helpful and professional. Best of luck in your new home. Thanks...
Excellent, friendly ...
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5 Star Review
By : 'Grace'
Services : Letting( As a Tenant )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : TW12
12 Jun 2018
People found this helpful0
Ellie was extremely helpful and informative. She made sure we were completely happy and was very approachable when we had questions about the property. We could not have had a better experience. Thank... Read Full Review
Comments on Agent Fees
The Agent's fees were fair.
Comments (1)Was this helpful?:
By : Lianne Gregory
20 Jun 2018Thank you for your review, Grace I am very pleased to hear your experience with Chase Buchanan and in particular Ellie could not have been better! Best of luck with the...
Excellent ...
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5 Star Review
By : 'Beth'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW13
12 Jun 2018
People found this helpful0
We are extremely happy with the 10/10 service received from Chase Buchanan, we went to view the property and within 2 weeks we where ready to move in. The process was quick, easy and very thorough. Any questions that we had where answered professionally and we feel as though we where looked after... Read Full Review
Comments on Agent Fees
Agents fees where reasonable and the break down was explained very clearly
Comments (1)Was this helpful?:
By : Lianne Gregory
20 Jun 2018Hi Beth & Vicky, we are so pleased you were both happy with the professional service and the speed of the process. I hope you have now settled in well to your new home. Thanks,...
Don't show ...
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1 Star Review
By : 'Erika'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : KT5
8 Jun 2018
People found this helpful0
Simply didn't show up at viewing,after calling them they told me ' Sorry, I thaugt somebody told you that the flat had gone under offer.' Absolutely irritating that they think you have time for wasting hours of your work... Read Full Review
Comments (1)Was this helpful?:
By : Lianne Gregory
19 Jun 2018Dear Erika, I would like to apologise for the confusion. We always try to exceed our customers expectations and I am sorry you felt we hadn't on this occasion. If you wish to discuss this...
Terrific ...
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5 Star Review
By : 'PMH'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW12
4 Jun 2018
People found this helpful0
Have to say, Lianne and her team are first-class. The service is friendly and efficient, and they provide you with regular feedback which allows a Landlord, if necessary, to be proactive. I really can't rate them highly... Read Full Review
Comments on Agent Fees
Without a doubt, as a professional Landlord the service they offer is invaluable.
Comments (1)Was this helpful?:
By : Lianne Gregory
4 Jun 2018Thank you so much for your kind words and if there is anything else we can do, as always just let us know. Thanks again, Lianne...
Excellent ...
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5 Star Review
By : 'Hamptonresident'
Services : Sales( As a Vendor )
Sold price : £850000
Would you recommend ? : Yes
Postcode : TW12
13 Apr 2018
People found this helpful0
John, Jordan, Chris and the team have succeeded where others have failed and we are very satisfied with their considerable efforts on our behalf. They kept us informed of developments and were friendly and professional at all... Read Full Review
Comments on Agent Fees
Reasonable.
Comments (1)Was this helpful?:
By : John Sawyer
13 Apr 2018Thank You for your kind...
Chase sold our property in a ...
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5 Star Review
By : 'Bill'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12
12 Apr 2018
People found this helpful0
Chase sold our property in a very professional way, we were very impressed with the service which we received, a very good all round... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : John Sawyer
12 Apr 2018Thank You for your kind...
Outstanding ...
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5 Star Review
By : 'J'
Services : Letting( As a Owner )
Rent PCM : £1378
Would you recommend ? : Yes
Postcode : TW12
12 Apr 2018
People found this helpful0
We gave a very difficult brief in respect of the tenant that we required and Reece managed to find the perfect one. The tenancy required some negotiation, which he handled extremely well. Thank you for a job well done and I would certainly use your services again and recommend... Read Full Review
Comments (1)Was this helpful?:
By : Lianne Gregory
12 Apr 2018Dear John, Thank you for your kind words and we are very pleased to hear you are happy with the service you have received so far. We look forward in continuing to provide you a great service...
Helpful and positive ...
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5 Star Review
By : 'Alev'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : TW11
6 Apr 2018
People found this helpful0
Breda was very helpful from the beginning of our property search. She was aware of our needs and showed us carefully picked properties. During contract stage we had some problems and she did her best to solve them. Thanks to her now we have settled to the house we wanted... Read Full Review
Comments on Agent Fees
It is a bit high.
Comments (1)Was this helpful?:
By : Lianne Gregory
10 Apr 2018Hi Alev, Thank you for your kind words and feedback on Breda. We hope you are very happy in your new home. If we can help in any other way, do feel free to contact me. Thanks, Lianne...
Fantastic ...
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5 Star Review
By : 'Dale'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW12
23 Mar 2018
People found this helpful0
I have been looking around at rental properties for a couple of months now and saw a great flat in the Hampton area. Breda showed me around the flat and was polite and understanding. She was patient whilst answering my questions and it was greatly appreciated! I was able to view the property, put ... Read Full Review
Comments on Agent Fees
Agent's fees were reasonable and were clearly defined.
Comments (1)Was this helpful?:
By : Chase Buchanan
7 Apr 2018Hi Dale, Thank you very much for taking the time to leave your review. We are happy to hear that you received such a great service from Breda and the lettings team. Should you need any further...
I have been letting ...
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5 Star Review
By : 'Gianni'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TW12
12 Mar 2018
People found this helpful0
I have been letting properties with Chase Buchanan, Hampton Hill, for the past 14 years. I have always found Breda and Lianne to be professional and proactive. In Breda and Lianne Chase Buchanan have two of the best letting agents in the local area. If you have a letting need in the local area... Read Full Review
Comments (1)Was this helpful?:
By : Chase Buchanan
12 Mar 2018Hi Gianni, What a wonderful review, we are very proud of our service and Lianne & Breda are a big part of this. Thank you for taking the time to comment and your loyalty is very valued. Warm...
Professional and friendly ...
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5 Star Review
By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW12
11 Mar 2018
People found this helpful0
Professional and friendly service from Lianne made the whole process of getting our new rental property seem simple and stress... Read Full Review
Comments on Agent Fees
Reasonable and competitive fee.
Comments (1)Was this helpful?:
By : Chase Buchanan
12 Mar 2018Hi Michael & Msura, Thanks a lot for leaving your review. It's great to hear that you felt you received a great service from Leanne and felt supported throughout the process. Should you need any...
I had the pleasure of working ...
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5 Star Review
By : 'TK'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW12
6 Mar 2018
People found this helpful0
I had the pleasure of working with Lianne and Reece to get my property rented. They have been very thorough, professional and more importantly 'realistic' in their evaluation and managing everyone's expectation (I can vouch for this as I have worked with other estate agents in the... Read Full Review
Comments on Agent Fees
Reasonable fees - you get what you pay for!
Comments (1)Was this helpful?:
By : Chase Buchanan
8 Mar 2018Hi, Thank you ever so much for leaving a review. It's great to hear that we found you a great tenant and that the whole experience was a positive one for you. Should you need anything further...
Reece was very proactive and ...
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5 Star Review
By : 'Lee'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : TW12
27 Feb 2018
People found this helpful0
Reece was very proactive and informative. He had great prior knowledge of the property and helped chase the middle men that were not getting far with the info given. He managed to speed the process along and was calm... Read Full Review
Comments on Agent Fees
Bad. Fees are always an issue and it feels many 'fees' for admin like roles cost crazy amounts - wish I was on that much money an hour.
Comments (1)Was this helpful?:
By : Chase Buchanan
27 Feb 2018Dear Lee, Thank you, for your kind words on your recent experience with Reece Honeyball at our Hampton Hill office. I am sorry to hear your thoughts on our fee, this does cover everything prior to...
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