Excellent team of personable and down to earth people. Well looked after from start to finish in a tricky time for the market. John never stopped sourcing potential buyers for the property we were selling, absolute machine of a man. Will has been superb, made everything extremely easy and... Read Full Review

This company is rubbish. Called for viewings on 2 properties only to be told by John in the Nuneaton/Tamworth office that they are awaiting to confirm whether they are doing the viewings or the vendor themselves. After constant chasing, they booked the viewings nearly 2 weeks away to say that this ... Read Full Review

Absolutely shocking customer service from the Tamworth branch. If I could rate zero stars I would. The service I received was shocking from start to end. The manor in which I was spoken to, coupled with the lack of communication, is the worst I've found whilst searching for another... Read Full Review

I had a great experience with Burchell Edwards agency it's a very good place if you are really interested to in buying or renting a property they are very trustful people and Katy Syborn is one of the agents which was helping me out with getting a property for me. She is one of those people... Read Full Review

They have created irrelevant hurdles for me as a buyer. No other estates agent required physical presence for ID check and after such a fuss about making an appointment, which had held back my offer by a week, it was simply a photocopy - ridiculous! What a waste of time! At my day rate this ... Read Full Review

Whist we rented Paul was very professional and did his up most to ensure a good period of rental and at the end of the rental period Paul has made sure everything went smoothly.My wife and i are very happy with the service... Read Full Review

I have dealt with Paul on 2 ocassions and have found him professional and extremely proactive on his response and also the subsequent follow up. He is always approachable and gives good advice when required especially in respect of how to manage the cold spells. My boiler had a fault and after... Read Full Review

I would like to thank Nicola Harrison-Jones (Branch Manager Tamworth) for all her advice, help and support to re-market my rental flat. Nicola advised me how best to first refubish my flat to achieve the best rental value, and was then proactive in marketing my flat while the refurbishment was... Read Full Review

I found Neil on first and subsequent contact very professional and helpful, Francesca took over some of the duties and she was also very helpful and attentitive. I have had many dealings with them both as a landlord and a tenant and found them professional, courteous and very willing to help and... Read Full Review

Not had the best dealings with this estate agents. Didn't find them very professional at all, made an already stressful situation seem a whole lot worse. Would not recommend them after our dealings. Some customer training may be helpful! Once the after sales team were involved things were better ... Read Full Review

When I first met Francesca in the property which I would be renting from you she was very friendly and very professional, Id been with a couple of other estate agents and they all very loud and hyper which was one of the reasons I choose Burchell. When I sent in emails asking for information she... Read Full Review

Excellent service. All of the options were well explained. The letting process was hassle free and the property was let out in under one... Read Full Review

I instructed the lettings team at Tamworth for a Tenant Find. Everyone was very helpful and within a few weeks of marketing the process was all complete. I thought the service levels were excellent, and it was a very smooth process. I would recommend and would use this service again... Read Full Review

Francesca and Neil were highly professional dealing with my property, advising me on all aspects of renting and found me a suitable tenant quickly and effectively. Impressive standard of service, very helpful and... Read Full Review

My partner and I have received an utterly unprofessional service from Burchell Edwards from start to finish. I would advise that when buying a property, if at all possible, avoid this company at all... Read Full Review

Burchell Edwards failed to tell us the the prospective buyer of our property had pulled out 6 weeks before we started asking questions as to why we had not heard anything...it still appeared on the web sit as sold subjected to contract...only when we phoned, emailed, and phoned again did they... Read Full Review