By : 'Walker' Services : Sales( As a Vendor ) Sold price : £250 Would you recommend ? : No Postcode : B33
5 Jan 2024
People found this helpful0
Where do I start.. An agent visited and made many promises about how much I could get for my house. In the first few weeks I had Zero viewings. As I had found a house I instructed them to reduce the price. Most of the time they couldnt be bothered to attend when I had the few viewings that were... Read Full Review
Where do I start.. An agent visited and made many promises about how much I could get for my house. In the first few weeks I had Zero viewings. As I had found a house I instructed them to reduce the price. Most of the time they couldnt be bothered to attend when I had the few viewings that were organised. communication is zero and the attitude of a certain branch partner is awful. $$$$ is all he is interested in. Would I use them again 100% no. which is a shame as the branch member is lovely and would do anything to help. In my eyes she is the only reason that place isnt closed down. I ended up selling my house for 30k less than a house over the road. I am not saying they are completley on par, but my house should have gone for more... They were more than happy to take the 3k
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1 Star Review
By : 'James' Services : Letting( As a Owner ) Rent PCM : £1 Would you recommend ? : No Postcode : B92
19 Sept 2023
People found this helpful0
Avoid! I dealt with the Sheldon branch - they deduct money for inspections that they cant evidence and the tenant says didn't happen; they fail to return money at the end of a tenancy; and they ignore all emails and telephone calls. Don't waste your time and use someone... Read Full Review
Services : Letting( As a Owner )Date: 19th Sep 2023
Avoid! I dealt with the Sheldon branch - they deduct money for inspections that they cant evidence and the tenant says didn't happen; they fail to return money at the end of a tenancy; and they ignore all emails and telephone calls. Don't waste your time and use someone else.
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1 Star Review
By : 'Hamza' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B26
17 Jan 2023
People found this helpful0
Won't recommend these guys they been taking deposit after House viewing they says is refundable and never refund the money back
They Called asking me.to remove the... Read Full Review
Services : Letting( As a Tenant )Date: 17th Jan 2023
Won't recommend these guys they been taking deposit after House viewing they says is refundable and never refund the money back They Called asking me.to remove the review
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I highly recommend Burchell ...
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5 Star Review
By : 'Mrs' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : B10
17 Jul 2022
People found this helpful0
I highly recommend Burchell Edwards to buy a property. I am very thankful for the great service provided by Douglas. He was concise and efficient with his advise and met all requirements before handing over the keys. I wouldn't have been able to do this without... Read Full Review
I highly recommend Burchell Edwards to buy a property. I am very thankful for the great service provided by Douglas. He was concise and efficient with his advise and met all requirements before handing over the keys. I wouldn't have been able to do this without him.
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1 Star Review
By : 'Sam' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : B92
15 Jun 2022
People found this helpful0
The WORST agents that I have EVER encountered.
- I have left numerous voicemails with them, in hope that I'd get a call back ( I didn't!)
- I have called so many times but no one seems to answer in the lettings team
- I have contacted the sales team, and they have sent numerous... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 15th Jun 2022
The WORST agents that I have EVER encountered. - I have left numerous voicemails with them, in hope that I'd get a call back ( I didn't!) - I have called so many times but no one seems to answer in the lettings team - I have contacted the sales team, and they have sent numerous emails on my behalf to the lettings team (still no callback)
Honestly....if you guys are struggling, EMPLOY MORE STAFF!
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Hi I had a valuation done ...
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5 Star Review
By : 'Tina' Services : 20 Would you recommend ? : Yes Postcode : B92
16 Apr 2022
People found this helpful0
Hi I had a valuation done with Beth who was excellent she explained everything to me about how it works with buying and selling and made me feel more confident with knowing what to except with selling and to buying nice lady never rushed to keep explain and I will get bk to her when I’m... Read Full Review
Hi I had a valuation done with Beth who was excellent she explained everything to me about how it works with buying and selling and made me feel more confident with knowing what to except with selling and to buying nice lady never rushed to keep explain and I will get bk to her when I’m ready so thanks Beth keep up the good work ????
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Great team, did all i asked ...
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5 Star Review
By : 'Stephen' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ML30
24 Jun 2021
People found this helpful0
Great team, did all i asked and more, couldn't be more happy for the work they delivered.
Thank you guys and see you... Read Full Review
Services : Letting( As a Tenant )Date: 24th Jun 2021
Great team, did all i asked and more, couldn't be more happy for the work they delivered. Thank you guys and see you soon.
Recommend!!
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Deserves a ...
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5 Star Review
By : 'Charley' Services : Letting( As a Tenant ) Rent PCM : £750 Would you recommend ? : Yes Postcode : B26
6 Apr 2018
People found this helpful0
Amanda has to put up with a lot from the landlord but whenever we speak on the phone she is always happy and bubbly. She is very professional and deals with everything efficiently. She deserves a medal to put up with the landlord the way she... Read Full Review
Services : Letting( As a Tenant )Date: 5th Apr 2018
Amanda has to put up with a lot from the landlord but whenever we speak on the phone she is always happy and bubbly. She is very professional and deals with everything efficiently. She deserves a medal to put up with the landlord the way she does
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Higley ...
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5 Star Review
By : 'Cosmin' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : Yes Postcode : B26
26 Mar 2018
People found this helpful0
Amanda is a great person to work with. She gets things done and will work around your schedule to help you.
And Andy gave great advise on everything.
Great service. Andy and Amanda really looked after us.
Thank you... Read Full Review
Services : Letting( As a Tenant )Date: 25th Mar 2018
Amanda is a great person to work with. She gets things done and will work around your schedule to help you. And Andy gave great advise on everything. Great service. Andy and Amanda really looked after us. Thank you all.
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We use this agency for almost ...
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5 Star Review
By : 'Dorothy' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B26
31 Aug 2017
People found this helpful0
We use this agency for almost 2 years and Amanda Archer was very helpful, caring, kind, respectful and understanding. She was very professional. I would recommend this agency only because of... Read Full Review
Dorothy & Michelle said about Burchell Edwards
Services : Letting( As a Tenant )Date: 30th Aug 2017
We use this agency for almost 2 years and Amanda Archer was very helpful, caring, kind, respectful and understanding. She was very professional. I would recommend this agency only because of Amanda.
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1 Star Review
By : 'Darren' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : B92
7 May 2017
People found this helpful5
These have got to be the worst estate agents I have ever spoken to they never return your calls they wouldn't even accept the asking price offered by myself on a house because they said that they may receive higher offers so what's the point in having an asking price !! Could not get any... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 6th May 2017
These have got to be the worst estate agents I have ever spoken to they never return your calls they wouldn't even accept the asking price offered by myself on a house because they said that they may receive higher offers so what's the point in having an asking price !! Could not get any appointments to view houses they have for sale they are an absolute disgrace be warned don't bother with them
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I can't agree with you more. Disgrace and should be held accountable. If only the vendors knew that they were stopping sales just for a bit of extra...
Just want to say thank you to ...
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5 Star Review
By : 'Qamer' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : Yes Postcode : B26
3 Mar 2017
People found this helpful1
Just want to say thank you to burchell edwards sheldon who helped me find a house i needed to rent. Exellent customer service, really helpfull and understanding. Made the whole process as stress free as possible.
Thanks andy and... Read Full Review
Comments on Agent Fees
The fees were good and reflected the quick turn around and exellent customer service which made it worth while.
Services : Letting( As a Tenant )Date: 3rd Mar 2017
Just want to say thank you to burchell edwards sheldon who helped me find a house i needed to rent. Exellent customer service, really helpfull and understanding. Made the whole process as stress free as possible.
Thanks andy and dominic.
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rubbish, waste of time.
i ...
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1 Star Review
By : 'unhappy' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : B9
23 Feb 2017
People found this helpful1
rubbish, waste of time.
i was told I'm down to view a property then told no your just on reserve list. valuation for my house cancelled last minute... Read Full Review
Comments on Agent Fees
fees rubbish if the customers knew just how they actually treat buyers and clients stopping potential sales
Services : Sales( Prospective Vendor/Buyer )Date: 23rd Feb 2017
rubbish, waste of time. i was told I'm down to view a property then told no your just on reserve list. valuation for my house cancelled last minute too.
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Just wanted to give thumbs up ...
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5 Star Review
By : 'maxime' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : Yes Postcode : B26
16 Nov 2015
People found this helpful1
Just wanted to give thumbs up to andrew shergold for your support .you were very helpful even in an emergency.Brilliant staff very friendly and approachable.world would be a better if we had more people like you Andrew.thanks again.we rate you... Read Full Review
Services : Letting( As a Tenant )Date: 16th Nov 2015
Just wanted to give thumbs up to andrew shergold for your support .you were very helpful even in an emergency.Brilliant staff very friendly and approachable.world would be a better if we had more people like you Andrew.thanks again.we rate you 10/10.
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It was me and my partners 1st ...
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5 Star Review
By : 'Danielle' Services : Letting( As a Tenant ) Rent PCM : £525 Would you recommend ? : Yes Postcode : B26
14 Aug 2014
People found this helpful1
It was me and my partners 1st time in renting a property and was very happy with our staff agent she was so helpful and always professional and always had the time to answer any questions we was unsure about also made us very calm and reassured as we all know these times can be very stressful but ... Read Full Review
Services : Letting( As a Tenant )Date: 13th Aug 2014
It was me and my partners 1st time in renting a property and was very happy with our staff agent she was so helpful and always professional and always had the time to answer any questions we was unsure about also made us very calm and reassured as we all know these times can be very stressful but she made all things straight forward and we was very pleased in our out come of finding right home that suited us. 10/10 ;)
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Siobhan answered all of my ...
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4 Star Review
By : 'andy' Services : Letting( As a Tenant ) Rent PCM : £475 Would you recommend ? : Yes Postcode : B26
11 Jul 2014
People found this helpful1
Siobhan answered all of my questions with a polite and cheerful manner and is still chasing up the landlord for the other answers to my questions. All in all good... Read Full Review
Services : Letting( As a Tenant )Date: 10th Jul 2014
Siobhan answered all of my questions with a polite and cheerful manner and is still chasing up the landlord for the other answers to my questions. All in all good service.
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Siobhan is very helpfully, ...
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5 Star Review
By : 'Stephane' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : Yes Postcode : B26
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Siobhan responded to all ...
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4 Star Review
By : 'mhenderson' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : No Postcode : B26
7 Jul 2014
People found this helpful1
Siobhan responded to all contact promptly, and passed on any questions we had to the landlord prior to moving... Read Full Review
What agent could do to change your mind?
Lower fees and set of keys for each tenant
Comments on Agent Fees
I feel that the fees charged by Burchell Edwards are extremely excessive, and was extremely disappointed to receive only one set of keys for the property. There are two of us renting the property, who both had to pay the fees charged. For us to then have to get further keys cut at our own cost seems incredibly unfair
Services : Letting( As a Tenant )Date: 6th Jul 2014
Siobhan responded to all contact promptly, and passed on any questions we had to the landlord prior to moving in.
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Everything went nice & ...
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5 Star Review
By : 'michaelmccabe' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B25
8 May 2014
People found this helpful1
Everything went nice & smooth as Siobhain Deery said it would, she went out of her way to assist me with any problems i may have had, very pleased with her efficiency and would recommend them to anyone thinking of using their... Read Full Review
Services : Letting( As a Tenant )Date: 7th May 2014
Everything went nice & smooth as Siobhain Deery said it would, she went out of her way to assist me with any problems i may have had, very pleased with her efficiency and would recommend them to anyone thinking of using their services.
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Excellent service. Very good ...
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5 Star Review
By : 'Ejaz' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B25
28 Apr 2014
People found this helpful1
Excellent service. Very good staff especially Ms Micha Moore who helped a lot in the process - and made the process a lot... Read Full Review
Services : Letting( As a Tenant )Date: 27th Apr 2014
Excellent service. Very good staff especially Ms Micha Moore who helped a lot in the process - and made the process a lot easier.
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Awards won by Burchell Edwards, Birmingham B26 3JH