After having a difficult time with the landlords Alex went up and above for us with ending our tenancy. Can't rate him enough!! Thank you... Read Full Review

I would like to express my gratitude to your staff member David Singh who has shown nothing but professionalism, politeness and always took the time to help with issues I had. Cannot fault his Customer Service which has been excellent throughout our correspondence. David is such an asset to have ... Read Full Review

Excellent service . Very helpful and proactive . Job sorted . Not sure why you need twenty words when it is apparent that the customer is happy... Read Full Review

Tabitha could not have been more helpful. Very friendly and quick to come back to you and nothing is too much... Read Full Review

Thank you for all your hard work on my property recently with having to unfortunately vacate a property. it's greatly... Read Full Review

Tabitha and Tara are two lovely ladies that went out of their way to help me, they stayed in contact called back when they said they would and we're just lovely and helpful every time I spoke to them. They made what could of been a very stressful time for us so much easier and left us feeling... Read Full Review

After several adverse property condition reports and associated damage, we decided to serve notice under Section 21 of the Housing act 1988. The support from Burchall Edwards and specifically David Singh, has been excellent in terms of communication, speed of response and coordination with 3rd... Read Full Review

Tara Shipley has been helpful from the beginning. We did encounter several issues with our landlady and she has assisted us with kindness and professionalism. She is very quick to respond, very knowledgeable and polite. She is a great asset to the organisation. Thanks... Read Full Review

I've been letting a property though Burchell Edwards for over a year now. I've never been happy with there service I've received, they never return calls, they don't do what they say they will. The format of their monthly statement is awful. And in my most recent interaction; I... Read Full Review

Adeeba Asghar has always been very efficient and helpful with any of my requests and would always keep me... Read Full Review

We experienced a couple of issues with this rental, one quite important, Adeeba was very friendly, knowledgeable and helpful and both issues were sorted as soon as... Read Full Review

Fantastic support received from Mr. Paul waters always. He is easy to talk to and pays huge attention to the needs required. He does not require reminder for a job we entrust him... Read Full Review

Excellent service from David attention to detail and advice was good only downside but was not to do with David was the inventory company missed a couple of... Read Full Review

My first ever dealing with Tabitha Martindill and she has been very professional with excellent due diligence skills. Good communicator and... Read Full Review

I have been dealing with David Singh for a number of months now as he manages our rental properties. He is always polite, and efficient, dealing with any issues that may occur. Emails are always answered promptly and problems resolved without... Read Full Review

We would just like to thank Tara Shipley and David Singh for all the support and help provided with our rental. Tara for handling throughout tenancy and at the close when we faced tenant issues and David in respect of documentary close out and support in respect of handover for sale also through... Read Full Review

VERY HELPFUL AND UNDERSTANDING. HAS REPLIED INSTANTLY TO MY CALLS AND RESPONDED STRAIGHT AWAY TO ANY REQUESTS ALWAYS VERY... Read Full Review

Adeeba was really helpful to me for arranging new curtains for a recently purchased flat. The cost of the curtains was reasonable and Adeeba was helpful to me because I was based far away from Derby where the property is located. Adeeba did all the liaising with the tenants. Top... Read Full Review

I have intentionally looked on your site to find an appropriate way to give my opinion on one of your members of staff - Amanda Archer. I have never experienced any customer service as excellent as that which Amanda has continued to provide. I had numerous problems with the property I was renting ... Read Full Review

It's so nice to have a contact that will sort out any niggly problems and also to have the same person, whereas before it was a different contact it seemed every month An asset to the... Read Full Review