Matt was brilliant, as were all at Brown and Merry - couldn't fault them (it was a long process, but they all kept in touch and did all the could at every... Read Full Review

I went to view a property with my family. I had previously spoken to the agent Tayla and provided my details. At the property, we filled in the form to put an offer on the property. Everything seemed to go well! The following afternoon I received a missed call and voicemail from Tayla asking to... Read Full Review

From the moment I contacted Naeem Zaman, I was instantly put at ease by his kindness, patience and professionalism. Naeem helped me to find an appropriate mortgage and directed me, in how to achieve it. Naeem was good at communicating with me. He always made an effort to keep me informed,... Read Full Review

Tayla was very helpful today with helping me and my partner find a flat and booking a viewing, she was very kind and supportive in the way she helped... Read Full Review

Well, whatever happends Tayla Honour made my day. What a refreshing change to speak to such a helpful live, hungry wire I look forwa4d to.my rental house being... Read Full Review

I am very happy with the service I got from Mathew Quinney of the Leighton Buzzard branch . Mathew went above and beyond to make the process of moving less stressful for myself and my two children, and we was in our property in less than two weeks . I found Mathew to be very calming and polite and... Read Full Review

Brown and Merry will say almost anything to get you to take a property. Sadly, once I'd moved in, their management was hopeless. During my tenancy I had revamped and redecorated the house. It was pristine when I left. I had the place professionally cleaned, I'd weeded the garden and... Read Full Review

I can honestly say that Brown and Merry have given me a five star service. I have just sold my house with them and will be completing this Friday. The first call I made to them, I spoke to Sarah who gave me every confidence in that she knew what she was doing and an experienced professional... Read Full Review

I recently purchased a house, and prior to finding my eventual purchase, I consulted several different financial consultants, in order to obtain the best and most appropriate mortgage for my circumstances, which were not completely straight forward. I was frankly not impressed with the first 3... Read Full Review

Rented out two of my properties through brown and Merry and unlike other experiences with other agents it went smooth from start to... Read Full Review

The Leighton Buzzard branch of Brown and Merry's is shockingly bad. The staff take days to respond to emails and then only give one sentence responses when they do and ignore half of your queries. They never return calls when the say they will. Then when you call them they are usually busy or... Read Full Review

Absolutely horrible service provided when renting my house. I got the fully managed service which was a big mistake because while they charged me 110 pcm for fees it took the 6 months to organise a plumber to fix a radiator valve something I could have organised from abroad in a week ( by the way... Read Full Review

Brown & Merry don't seem to return calls - I called twice and am still waiting for a return call. Inflexible hours (don't expect to view a property outside of their limited opening hours (they close at 6 and on Sundays). They also appear to follow up on viewings (in my experience) I'd... Read Full Review

In my opinion, these are the worst agents in Leighton Buzzard although Connels, which they are part of, come very close. Case 1: Failed to inform the vendor that we had a tied up chain and didn't put our offer forward despite it being £20k higher than the property was sold for. They of... Read Full Review

This estate agency dont even warrant one star. Their sales particulars are incorrect and misleading, their sales staff are incompetent and their customer service is completely non-existent. If you wish to lose shed loads of time and money whilst trying to buy a house then by all means use these... Read Full Review