The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.6/5, 27 Reviews
67% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Atlantis Estates Ltd.
23/24 Market Place, Reading, Berkshire
RG1 2DE
0118 956 8888

By : 'Gail'
Services : Property Management
Would you recommend ? : Yes
Postcode : RG1
I have found Andrew Strong , CEO and Imran Alam , office Manager very responsive and helpful is sorting out any problems that have... Read Full Review

By : 'Steven'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW15
Dreadful service. They take your money and do absolutely nothing in return. The directors don't even live in the UK! AVOID AT ALL... Read Full Review
By : '299'
Services : Property Management
Would you recommend ? : No
Postcode : NW6
Fraudsters. Extremely bad service. The CEO* should be in jail for the dodgy things this company does. Please avoid at all... Read Full Review
By : 'Cameron'
Services : Property Management
Would you recommend ? : Yes
Postcode : RG1
Most professional and knowledgeable management company I've ever experienced (had experience with these types of companies for 10+ years). Very happy client and would definitely... Read Full Review
By : 'Frank'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CO5
This company uses tactics to add additional arrear charges to customers accounts. I received a letter requesting a £50 arrears charge for a £117 maintenance invoice. They did not send the initial invoice and then refused to take of the arrears charge! The letter I received had an incorrect email... Read Full Review

By : 'Antony'
Services : Property Management
Would you recommend ? : No
Postcode : RG1
Parking Wardens - avoid at all cost Atlantis Reading used to be an honest and well run company. However recently they have gone downhill. As owners we are supposed to get a management charge set by budget. Any deficit / excess is paid back to owners. Recently Atlantis have been invoicing with ... Read Full Review
By : 'Jon'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : RG1
Avoid this company if at all possible. Only exist to line Andrew Strong's pockets, with very high fees and charges. Charged £50 for being a day late with payment. Normal companies just send a reminder initially, but this mob charge £50 for every... Read Full Review
By : CJ
5 Nov 2019I agree totally with the above comments -totally over the top charge. I missed a payment due to not being able to read the amount on the original invoice and this was Re-sent exactly the same! They...
By : 'Blackmailing'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG4
As a tenant, AVOID ! As a landlord - GREAT - don't have to maintain your property at all, and can keep your entire deposit for your rotting property no matter how clean the house is! Takes up to 3 months for maintenance to commence - will only budge if you call social services; Awful... Read Full Review
Think about your tenant as a customer throughout their tenancy and not just at the beginning -
By : Andrew Strong
13 Jan 2014Dear Sir / Madam, I’m very sorry to read that you have been unhappy with our service. I’m afraid that I don’t have the detail of your property to investigate the issues concerned, however, I ...
By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
In 2011 (apologies, I have only just discovered this website), my partner and I were looking to rent our first property together. We found a very nice flat situated centrally in Reading. We booked in a viewing with an Atlantis agent (Matthew L'estrange) who was very keen to help us and answer... Read Full Review
As you will be able to determine from the detail I have given about my experience with this agent, the improvements could be made by not lying to the customers and a clear and concise method of communication to both tennants and landlords. Pay more care and attention to the customer and apologise when things do go wrong.
By : 'Trish'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG6
I take great pleasure in writing this review on behalf of Graham Jones and Atlantis. I live far away and use Atlantis for the management of my property. When my tenant supplied his notice to leave, there was precisely a two day gap before I had a phone call saying that new tenants had been found... Read Full Review
By : 'Andy'
Services : Property Management
Would you recommend ? : Yes
Postcode : RG1
After having some truly terrible experiences with managing agents over the years I can honestly say that my experience with Atlantis has been wonderful. Professional, efficient, helpful and courteous amongst other qualities. I'm leaving for the Summer this week and I am completely confident in... Read Full Review
By : 'J.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
I visited the Atlantis agency after letting with another estate agent for the past two years who I had nothing but trouble with, so I was very scepitical about what sort of service they could offer. I really was at my wits end with bloody estate agents. I dealt with Robert who did the viewing... Read Full Review
By : 'Julie'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : RG1
Good, competent management. Quick replies to any concerns and appropriate escalation when requested. A breath of fresh air after the utter shower that was our last managing agent who shall remain nameless on this page, but not on theirs. Keep it... Read Full Review
By : 'Sean'
Services : Property Management
Would you recommend ? : Yes
Postcode : RG1
We have used Atlantis to initially rent my property and then subsequently manage the property as well as the building. On both counts I found them to be highly professional, courteous and quick to respond. I would have no hesitation in recommending them to either rent or manage your property.... Read Full Review
By : 'Mrs'
Services : Property Management
Would you recommend ? : Yes
Postcode : SE23
In my experience I've found that dealing with managing agents can be a needlessly stressful experience. However I'm happy to say that my experiences with Atlantis Estates and particularly Graham Jones has been a pleasure, having been kept completely up to date with the considerable developments... Read Full Review
By : 'MS'
Services : Property Management
Would you recommend ? : Yes
Postcode : SE23
Very helpful agent. Numerous problems with my property when I moved in and all were resolved in a timely manner. I hope this service... Read Full Review
By : 'J'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : N1
All e-mails and correspondance were replied to promptly, obtaining RTM was achieved efficiently and promptly (to our surprise). I would recommend Atlantis Estates to anybody wanting to look into taking over the management of their... Read Full Review
By : 'Mr'
Services : Property Management
Would you recommend ? : Yes
Postcode : SW1
Myself and the other leaseholders successfully took over the RTM of our apartment block after a bad experience with our previous agent. We eventually signed Atlantis as our managing agents and they have been nothing short of excellent.Nothing is too much trouble for them and they've managed to... Read Full Review
By : 'Director'
Services : Property Management
Would you recommend ? : Yes
Three years ago our RTM Company took over control from a highly resistant, litigious and obstructive freeholder. The best decision we made was to appoint Atlantis as our managing agents. They drew up a a six year plan with annual budgets and enabled us to keep costs under control while improving... Read Full Review
By : Steven C.
22 Nov 2018Thank you for...
By : 'AvoidAtlantis'
Services : Letting( As a Tenant )
Would you recommend ? : No
I had the misfortune of renting from Atlantis. I should have realised there would be strife when 1 week before I was due to move in I was told flatly that, despite putting down a deposit, I could not move in for another 2 weeks because the current tenants hadn't moved out yet. Naturally Atlantis' ... Read Full Review
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Last updated at 10/10/2019, 2:54:06 AM by allAgents