Steven Louis and Company

As a tenant, AVOID ! As a landlord - GREAT - don't have to maintain your property at all, and can keep your entire deposit for your rotting property no matter how clean the house is! Takes up to 3 months for maintenance to commence - will only budge if you call social services; Awful ... Read Full Review

can you tell me how can i get my deposit from Steven Lewis. They are holding on to a hefty amount and telling me to wait for 60 days. My worry is that the company is going into liquidation and not sure what to do now. Any help would be gratefully ... Read Full Review

In 2011 (apologies, I have only just discovered this website), my partner and I were looking to rent our first property together. We found a very nice flat situated centrally in Reading. We booked in a viewing with an Atlantis agent (Matthew L'estrange) who was very keen to help us and answer ... Read Full Review

This company gets worse and worse in management and are rubbish. Beware that they do not pass on the rent money and always have excuses or the manager is never available. Now looks like they are going bust... get your money and your property away from them ... Read Full Review

I take great pleasure in writing this review on behalf of Graham Jones and Atlantis. I live far away and use Atlantis for the management of my property. When my tenant supplied his notice to leave, there was precisely a two day gap before I had a phone call saying that new tenants had been found ... Read Full Review

After having some truly terrible experiences with managing agents over the years I can honestly say that my experience with Atlantis has been wonderful. Professional, efficient, helpful and courteous amongst other qualities. I'm leaving for the Summer this week and I am completely confident in ... Read Full Review

I visited the Atlantis agency after letting with another estate agent for the past two years who I had nothing but trouble with, so I was very scepitical about what sort of service they could offer. I really was at my wits end with bloody estate agents. I dealt with Robert who did the viewing ... Read Full Review

Good, competent management. Quick replies to any concerns and appropriate escalation when requested. A breath of fresh air after the utter shower that was our last managing agent who shall remain nameless on this page, but not on theirs. Keep it ... Read Full Review

We have used Atlantis to initially rent my property and then subsequently manage the property as well as the building. On both counts I found them to be highly professional, courteous and quick to respond. I would have no hesitation in recommending them to either rent or manage your property. ... Read Full Review

In my experience I've found that dealing with managing agents can be a needlessly stressful experience. However I'm happy to say that my experiences with Atlantis Estates and particularly Graham Jones has been a pleasure, having been kept completely up to date with the considerable developments ... Read Full Review

Very helpful agent. Numerous problems with my property when I moved in and all were resolved in a timely manner. I hope this service ... Read Full Review

All e-mails and correspondance were replied to promptly, obtaining RTM was achieved efficiently and promptly (to our surprise). I would recommend Atlantis Estates to anybody wanting to look into taking over the management of their ... Read Full Review

Myself and the other leaseholders successfully took over the RTM of our apartment block after a bad experience with our previous agent. We eventually signed Atlantis as our managing agents and they have been nothing short of excellent.Nothing is too much trouble for them and they've managed to ... Read Full Review

Three years ago our RTM Company took over control from a highly resistant, litigious and obstructive freeholder. The best decision we made was to appoint Atlantis as our managing agents. They drew up a a six year plan with annual budgets and enabled us to keep costs under control while improving ... Read Full Review

I had the misfortune of renting from Atlantis. I should have realised there would be strife when 1 week before I was due to move in I was told flatly that, despite putting down a deposit, I could not move in for another 2 weeks because the current tenants hadn't moved out yet. Naturally Atlantis' ... Read Full Review

Wendy has gone above and beyond her call of duty and she always has a pleasant manner, thanks for getting our block back into a reasonable condition and keep up the great ... Read Full Review

I rented out my property through these cowboys and took out the whole managed package. My house was far from managed in fact it was absolutely wrecked costing me thousands of pounds at the end of tenancy to get back up to a reasonable standard. To make matters worse they gave the tenants back the ... Read Full Review

We took over the RTM of our small block of flats as our previous managing agent Mainstay were awful. They didn't know what they were managing and our services charges were in the region of 1500 pounds sterling per annum. We successfully took over the RTM and appointed Atlantis as our Managing ... Read Full Review

All queries dealt with promply, in detail and without fuss - excactly what is asked for and nothing less. Contract issue, renewals, liaising with tenants, repair ... Read Full Review

Atlantis Estates has been managing our block of flats for about two years. The previous management company proved to be useless, so it was nice to come across a company that cares and finds the time to see things through. Tina has proven to be particularly efficient and quick at replying to our ... Read Full Review