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3.8/5, 24 Reviews
25% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
Steven Louis and Company
121 High Street, Edgware, Greater London
HA8 7DB
020 83812655
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
3 | 2 | 1 | 4 | 0 | 0 | 0 | 0 | 13 | 1 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 0% | £0 | £0 |
By : 'Blackmailing'
Branch : Edgware ,121 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG4
As a tenant, AVOID ! As a landlord - GREAT - don't have to maintain your property at all, and can keep your entire deposit for your rotting property no matter how clean the house is! Takes up to 3 months for maintenance to commence - will only budge if you call social services; Awful ... Read Full Review
Think about your tenant as a customer throughout their tenancy and not just at the beginning -
By : Andrew Strong
13 Jan 2014Dear Sir / Madam, I’m very sorry to read that you have been unhappy with our service. I’m afraid that I don’t have the detail of your property to investigate the issues concerned, however, I ...
By : 'Ex-Tennant'
Branch : Edgware, 121 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HA8
can you tell me how can i get my deposit from Steven Lewis. They are holding on to a hefty amount and telling me to wait for 60 days. My worry is that the company is going into liquidation and not sure what to do now. Any help would be gratefully ... Read Full Review
By : 'Chris'
Branch : Edgware ,121 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
In 2011 (apologies, I have only just discovered this website), my partner and I were looking to rent our first property together. We found a very nice flat situated centrally in Reading. We booked in a viewing with an Atlantis agent (Matthew L'estrange) who was very keen to help us and answer ... Read Full Review
As you will be able to determine from the detail I have given about my experience with this agent, the improvements could be made by not lying to the customers and a clear and concise method of communication to both tennants and landlords. Pay more care and attention to the customer and apologise when things do go wrong.
By : 'Ex-Steven'
Branch : Edgware, 121 High Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HA8
This company gets worse and worse in management and are rubbish. Beware that they do not pass on the rent money and always have excuses or the manager is never available. Now looks like they are going bust... get your money and your property away from them ... Read Full Review
Be honest and reliable!
By : 'Trish'
Branch : Edgware ,121 High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG6
I take great pleasure in writing this review on behalf of Graham Jones and Atlantis. I live far away and use Atlantis for the management of my property. When my tenant supplied his notice to leave, there was precisely a two day gap before I had a phone call saying that new tenants had been found ... Read Full Review
By : 'Andy'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Postcode : RG1
After having some truly terrible experiences with managing agents over the years I can honestly say that my experience with Atlantis has been wonderful. Professional, efficient, helpful and courteous amongst other qualities. I'm leaving for the Summer this week and I am completely confident in ... Read Full Review
By : 'J.'
Branch : Edgware ,121 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
I visited the Atlantis agency after letting with another estate agent for the past two years who I had nothing but trouble with, so I was very scepitical about what sort of service they could offer. I really was at my wits end with bloody estate agents. I dealt with Robert who did the viewing ... Read Full Review
By : 'Julie'
Branch : Edgware ,121 High Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : RG1
Good, competent management. Quick replies to any concerns and appropriate escalation when requested. A breath of fresh air after the utter shower that was our last managing agent who shall remain nameless on this page, but not on theirs. Keep it ... Read Full Review
By : 'Sean'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Postcode : RG1
We have used Atlantis to initially rent my property and then subsequently manage the property as well as the building. On both counts I found them to be highly professional, courteous and quick to respond. I would have no hesitation in recommending them to either rent or manage your property. ... Read Full Review
By : 'Mrs'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Postcode : SE23
In my experience I've found that dealing with managing agents can be a needlessly stressful experience. However I'm happy to say that my experiences with Atlantis Estates and particularly Graham Jones has been a pleasure, having been kept completely up to date with the considerable developments ... Read Full Review
By : 'MS'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Postcode : SE23
Very helpful agent. Numerous problems with my property when I moved in and all were resolved in a timely manner. I hope this service ... Read Full Review
By : 'J'
Branch : Edgware ,121 High Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : N1
All e-mails and correspondance were replied to promptly, obtaining RTM was achieved efficiently and promptly (to our surprise). I would recommend Atlantis Estates to anybody wanting to look into taking over the management of their ... Read Full Review
By : 'Mr'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Postcode : SW1
Myself and the other leaseholders successfully took over the RTM of our apartment block after a bad experience with our previous agent. We eventually signed Atlantis as our managing agents and they have been nothing short of excellent.Nothing is too much trouble for them and they've managed to ... Read Full Review
By : 'Director'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Three years ago our RTM Company took over control from a highly resistant, litigious and obstructive freeholder. The best decision we made was to appoint Atlantis as our managing agents. They drew up a a six year plan with annual budgets and enabled us to keep costs under control while improving ... Read Full Review
By : Steven C.
22 Nov 2018Thank you for...
By : 'AvoidAtlantis'
Branch : Edgware ,121 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
I had the misfortune of renting from Atlantis. I should have realised there would be strife when 1 week before I was due to move in I was told flatly that, despite putting down a deposit, I could not move in for another 2 weeks because the current tenants hadn't moved out yet. Naturally Atlantis' ... Read Full Review
By : 'Happy'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Wendy has gone above and beyond her call of duty and she always has a pleasant manner, thanks for getting our block back into a reasonable condition and keep up the great ... Read Full Review
Marc
By : 'Unhappy'
Branch : Edgware, 121 High Street
Services : Letting( As a Owner )
Would you recommend ? : No
I rented out my property through these cowboys and took out the whole managed package. My house was far from managed in fact it was absolutely wrecked costing me thousands of pounds at the end of tenancy to get back up to a reasonable standard. To make matters worse they gave the tenants back the ... Read Full Review
I rented my property through these COWBOYS with whom I took out the managed package with. Manage is far from what they did, in fact my property was absolutely wrecked as they failed to manage my property as they were paid to do so. I put my trust in them to look after my property and ended up having to spend almost £7000 putting it right once the tenants had moved out. To make matters worse they gave the tenants back the deposit knowing full well the damage they had caused. I would not reccommend anyone to rent out their property through these guys unless you don\'t mind your house being wrecked and furniture stolen and you have to foot the bill at the end of it! I would also like to add the professionalism of these guys especially Marc is non-existent, lovely man when he pretends to be working for you but after that you get treated like something on the bottom of his shoe! You have been warned!
By : 'Allie'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
We took over the RTM of our small block of flats as our previous managing agent Mainstay were awful. They didn't know what they were managing and our services charges were in the region of 1500 pounds sterling per annum. We successfully took over the RTM and appointed Atlantis as our Managing ... Read Full Review
By : 'Tonysx'
Branch : Edgware ,121 High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
All queries dealt with promply, in detail and without fuss - excactly what is asked for and nothing less. Contract issue, renewals, liaising with tenants, repair ... Read Full Review
By : 'Beatriz'
Branch : Edgware ,121 High Street
Services : Property Management
Would you recommend ? : Yes
Atlantis Estates has been managing our block of flats for about two years. The previous management company proved to be useless, so it was nice to come across a company that cares and finds the time to see things through. Tina has proven to be particularly efficient and quick at replying to our ... Read Full Review