Tucker Gardner
1.7/5, 91 reviews
14% recommended
56% sales valuation accuracy
63% sales fee satisfaction
No company information

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 56% 63% £162,000 £900,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 11 3 47 4 2 1 1 1 17
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Thank you...”

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Jan 07,2021
Minithumbup
By: 'Denise'
Jan 07,2021
1 people found
this helpful
I first spoke to Oliver Rivers about selling my property. He was very personable and organised everything. I requested 2 open days and left George Harrison in charge. He is a charming young man and very efficient - so efficient he sold the house. In these ...
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“Do not rent with TG, major deposit issues....”

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Dec 22,2020
Minithumbdown
By: 'Az'
Dec 22,2020
0 people found
this helpful
If I could give zero stars, I would. Make sure you’re rigorous with inventories and records. They firstly messed us around with bills - told us to sign up to “Tilli”, our sign up didn’t go through, they then informed us that we ...
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“Emails unanswered, telephone messages unanswe......”

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Dec 07,2020
Minithumbdown
By: 'Mr'
Dec 07,2020
2 people found
this helpful
Emails unanswered, telephone messages unanswered, no updates on our impending sale progress (it didn't progress - not even a single viewing despite a much reduced price, even though they told us they had people who would want to view this property). Don't waste your time ...
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“I would give them 0 or even less, if possible......”

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Oct 27,2020
Minithumbdown
By: 'Boby'
Oct 27,2020
2 people found
this helpful
I would give them 0 or even less, if possible. Useless useless and one more time useless. I would not use them even for free ! I am so shocked at the chaos, disorganization and lack of any common sense. And degree of arrogance from some of ...
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“One star is a star too many......”

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Oct 02,2020
Minithumbdown
By: 'Lucy'
Oct 02,2020
1 people found
this helpful
An absolute shambles of a company. I rented via TG for 2 years, had problems from the get go with them. Firstly, issues with the house when I first moved in - only a handful of matters were resolved and ironically the ones that didn't really ...
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“Waited 5 months for deposit return......”

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Aug 11,2020
Minithumbdown
By: 'Abi'
Aug 11,2020
2 people found
this helpful
Rented from TG for 2 years. Whilst renting with them, they were OK, but we often had to ask questions two or three times to get an answer. The main problem we have with them is that we left the property on March 4th 2020, and we ...
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“Disgusting Behaviour and Rouge lettings...”

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Jul 29,2020
Minithumbdown
By: 'Chris'
Jul 29,2020
1 people found
this helpful
I can’t even give them any rating Shocking company Disgusting behaviour from them don’t expect to get your deposit back at any time when you move out still waiting They don’t reply to emails and there service is a joke. How there ...
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“Very Worst customer service. No response from......”

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Jun 17,2020
Minithumbdown
By: 'Srikar'
Jun 17,2020
1 people found
this helpful
Very Worst customer service. No response from property managers. I have been contacting them from last 9 months for property repairs which are left to be done at time of property handover. None of them respond. Tried every possible way called, emailed and raised a request ...
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“Avoid !!!!! We were tenants for them for 8 y......”

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May 03,2020
Minithumbdown
By: 'Filomena'
May 03,2020
2 people found
this helpful
Avoid !!!!! We were tenants for them for 8 years we moved out a month and 1 week ago still waiting for the deposit...They are trying to take 620.00 out of the deposit...Luckily my deposit have stepped in...Hopefully resolve the matter...Also house was never painted ...
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“Non return on property deposit since 16 March 2020 despite agreement from landlord...”

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Apr 22,2020
Minithumbdown
By: 'Victoria'
Apr 22,2020
2 people found
this helpful
I moved out of my rental property on 16 March and am still awaiting my deposit. Someone else has moved into the property so Tucker Gardner currently have 2 deposits for the same property. I have emailed the agent Richard Levy several times with no response. Everything ...
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“I just wanted to say Thank You to Tucker Gard......”

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Feb 25,2020
Minithumbup
By: 'Harvey'
Feb 25,2020
0 people found
this helpful
I just wanted to say Thank You to Tucker Gardner (Deborah) . Recently we were searching for a rental property. At the time we were using at least 10 local companies - however only one other company beside TG mailed us with potential properties. It felt as ...
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“Complacent Agents- Tucker Gardner. Have used TG to manage our rental property fo......”

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Feb 25,2020
Minithumbdown
By: 'Patsy'
Feb 25,2020
3 people found
this helpful
Have used TG to manage our rental property for a number of years but quality of service, attentiveness and pro-activity other than for collecting fees in the last two years has markedly declined. I don’t blame individual members of staff as such because there ...
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“Avoid them like the plague...”

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Feb 21,2020
Minithumbdown
By: 'Iram'
Feb 21,2020
2 people found
this helpful
Avoid them like the plague! Seems fine until you sign the tenancy agreement and pay the deposit, from then onwards they repeatedly fail to meet their responsibilities whilst continuing to charge full price. Extremely unprofessional, at least two staff have been very rude, they charge ...
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“Had terrible experience with this company. Al......”

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Dec 03,2019
Minithumbdown
By: 'Jim'
Dec 03,2019
3 people found
this helpful
Had terrible experience with this company. Always held rental with the excuse of system issues; hired contractors who did poor quality jobs and charged us a lot of money; nobody came out to take responsibilities when damages made to our property, lots of excuses; play ...
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“I have been dealing with Rachel who has been ......”

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Nov 30,2019
Minithumbup
By: 'Neil'
Nov 30,2019
0 people found
this helpful
I have been dealing with Rachel who has been absolutely fantastic in all respects!I will highly recommend Tucker Gardner to all my friends and family!Rachel is a credit to your company??...
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“I would give Tucker Gardner less than a star ......”

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Nov 14,2019
Minithumbdown
By: 'I'
Nov 14,2019
5 people found
this helpful
I would give Tucker Gardner less than a star if that were possible. First off, it took forever to get anyone to respond to any problem with the property, no matter how often the problem was reported whether online or through calls. In my second ...
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“Evicted due to false information...”

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Jun 09,2019
Minithumbdown
By: 'Sheree'
Jun 09,2019
5 people found
this helpful
We have rented with Tucker & Gardner for over 4 1/2 years now. We have been fighting a section 21 to end the tenancy as the owner was given incorrect information which led to the action. We have now received a court order saying we have to leave. All ...
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“Completely failed to fulfill their property management contractual obligations by ......”

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Jun 05,2019
Minithumbdown
By: 'Paul'
Jun 05,2019
3 people found
this helpful
Completely failed to fulfill their property management contractual obligations by carrying out any property inspections on our house whilst we were overseas. Absolutely useless. Avoid at all costs if you want to protect your property investment....
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“Deposit - crooks...”

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Jun 01,2019
Minithumbdown
By: 'Olli'
Jun 01,2019
6 people found
this helpful
Be aware that they will by all means get part of your deposit deducted. They don't do necessary repairs, but try to get you to pay for them. They are crooks and cheats....
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Comment on agent fees
Extremely bad
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“Landlord avoid them at all costs !...”

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May 01,2019
Minithumbdown
By: 'Isabel'
May 01,2019
8 people found
this helpful
Bunch of dishonest property managers. Very unprofessional, dismissive ,do not respond to emails. They have not done property inspections as agreed. If their contractors do repairs ,it cost 3 times more normal charges . End of tenancy deliberately missed what have been missing or damaged . Do not ...
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“Criminally bad...”

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Apr 25,2019
Minithumbdown
By: 'Edward'
Apr 25,2019
4 people found
this helpful
Deeply dishonest and irresponsible company - as you can see in others reviews. On top of their lies, harassment and general disorganisation they also breached GDPR regulators whilst letting to us by sending someone else's contract. Avoid them!...
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“Erratic,...”

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Apr 10,2019
Minithumbdown
By: 'Rob'
Apr 10,2019
5 people found
this helpful
Some good agents, but too many deadbeats. Like many other reviewers I had the 'delight' of turning up to a viewing, waiting for the agent to arrive (late) and without keys, thereby wasting my journey and taking time out of the working day. Inventories are ...
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“Excellent...”

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Apr 02,2019
Minithumbup
By: 'Jezza'
Apr 02,2019
0 people found
this helpful
Alexandra has been excellent and I would not hesitate in recommending her. She has a situation, recommends the action to be taken and gets on with it. Things therefore get done with little fuss, which I as a landlord really appreciate....
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Comment on agent fees
Very reasonable
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“Appreciation...”

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Mar 25,2019
Minithumbup
By: 'Mrs'
Mar 25,2019
0 people found
this helpful
Work is done professionally and with efficiency, pleased with your performance since looking after our flat. You have been giving us feedback promptly on all issues regarding the flat. We would like to take this opportunity to wishing you all the best and keep up ...
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Comment on agent fees
Good
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“Worse than useless...”

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Mar 17,2019
Minithumbdown
By: 'tilly'
Mar 17,2019
5 people found
this helpful
Renting with Tucker Gardner is definitely the WORST decision we made. Absolutely do not do it. You have to chase them at least 5 times to get a response to any email, they are hugely incompetent at dealing with tenant issues and lack any common sense. ...
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Comment on agent fees
average
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“NIGHTMARE! Avoid renting with Tucker Gardner!...”

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Oct 28,2018
Minithumbdown
By: 'Agnes'
Oct 28,2018
4 people found
this helpful
Rented with TG for 6 years and it was a HORRIBLE experience. They are extremely difficult to get hold of, they will try to make you pay for the repairs they (landlord) should be responsible for or just ignore the issues we reported. When we handed ...
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Comment on agent fees
Fees kind of average I guess but they will have a set of fees when you move in and then you may get a different list of fees when moving out. Check the paperwork!
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“Simply the best...”

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Aug 29,2018
Minithumbup
By: 'Elaine'
Aug 29,2018
0 people found
this helpful
First time at selling a property and was I glad that Tamsin had been allocated to deal with this. She was very professional friendly and kept me informed of everything that was going on. She would call every week with an update even if there ...
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Comment on agent fees
For the service and work that I received I cannot fault the fees it was worth every penny
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“Outstanding...”

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Aug 15,2018
Minithumbup
By: 'Peter'
Aug 15,2018
1 people found
this helpful
The agent Jon has outstanding local knowledge of the area. Out of 4 tendering estate agents he was the most certain about the market. As it turned out he was absolutely correct about what the market could bear. When the various offers came in he gave ...
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Comment on agent fees
Very reasonable at or just below the average
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“Outstanding...”

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Aug 15,2018
Minithumbup
By: 'Peter'
Aug 15,2018
1 people found
this helpful
The agent Jon has outstanding local knowledge of the area. Out of 4 tendering estate agents he was the most certain about the market. As it turned out he was absolutely correct about what the market could bear. When the various offers came in he gave ...
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Comment on agent fees
Very reasonable at or just below the average
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“Nightmare...”

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Aug 13,2018
Minithumbdown
By: 'Kat'
Aug 13,2018
5 people found
this helpful
I rented a property through Tucker Gardner in Ely 6 years ago. The shower in on-suite was leaking from day 1. We reported the problem at least 5 times and nothing ever got done about it! The boiler broke during our last winter at the property and we ...
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Comment on agent fees
Bad
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Tucker Gardner

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