The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
1.9/5, 34 Reviews
100% Recommended
58% sales valuation accuracy
100% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
Symonds & Sampson
Archpoint House,7 Queen Mother Square, Dorchester, Dorset
DT1 3BY
01305 251154
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 6 | 0 | 7 | 7 | 3 | 1 | 2 | 0 | 8 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 58.00% | 71% | £270,000 | £575,000 |
Lettings | 100% | 71% | £410 | £995 |
By : 'Sam'
Branch : Dorchester, 9 Weymouth Avenue
Brewery Square
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SP8
Data breaches galore, standard practice at this firm. Woody and Careless will fob you off, keep pushing for a ... Read Full Review
By : 'Sam'
Branch : Blandford, 7 Market Place
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SP8
Well, well, well! I best have my say on this farce of a firm.....one silly lie from the head of lettings put in place a chain of events that nobody at Symonds and Sampson could ever have imagined possible. Do not trust the lettings department in any way, shape or form, the head of department ... Read Full Review
Rachael
By : 'T'
Branch : Blandford, 7 Market Place
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SP8
It isn't surprising that the sales team can not find any applicants to join the Blandford office. Job adverts rolling on, senior lettings staff moved in to keep an eye and babysit the head of lettings and her team. This after herself and her staff had a string of serious unprofessional ... Read Full Review
By : 'William'
Branch : Dorchester, 9 Weymouth Avenue
Brewery Square
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SN9
Avoid this company unless you want a disappointment. They claim they "didn't receive the paperwork" when their client changed their mind regarding a deal. When a complaint was raised, surprise surprise, they found no wrongdoing by their company. Who would have thought that a ... Read Full Review
By : 'S'
Branch : Blandford, 7 Market Place
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SP8
Shocking letting agent in Blandford, awful manager and staff are just as bad. Much better agents in the town. Complaints manager is appalling and ... Read Full Review
Rachael
Patrick
By : 'S&S'
Branch : Blandford, 7 Market Place
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SP8
Where to start with this awful agent. A firm is only as good as their worst employee, and for Symonds and Sampson, it is their Partner and Head of Lettings Rachael J who gains that title. If you're a member of staff, be aware that your private appraisals with Rachael may get gossiped around ... Read Full Review
By : 'S&S'
Branch : Dorchester, 9 Weymouth Avenue
Brewery Square
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SP8
Where to start with this awful agent. A firm is only as good as their worst employee, and for Symonds and Sampson, it is their Partner and Head of Lettings who gains that title. If you're a member of staff, be aware that your private appraisals with her may get gossiped around the office and ... Read Full Review
By : 'Will'
Branch : Blandford Forum, 21 Salisbury Street
Services : Sales( As a Vendor )
Sold price : £560000
Would you recommend ? : No
Postcode : DT11
Blandford. Promises made never kept. Would never recommend completely unprofessional with aggressive and bully boy tactics. Poor contact, issues with listing both timescales and accuracy. Had to continually chase for feedback. Contact with potential buyers non existent resulting in a lost buyer. ... Read Full Review
By : 'Sophia'
Branch : Poundbury, Archpoint House,7 Queen Mother Square
Services : Sales( As a Vendor )
Sold price : £575000
Would you recommend ? : Yes
Postcode : DT1
We have rented, purchased and sold through Symonds and Sampson Poundbury office and each time have had a great experience. The staff in the Poundbury office are efficient, helpful, friendly and proactive and always seek to achieve solutions to any obstacles that may arise. I would recommend them to ... Read Full Review
By : Olivia Rigby
17 Aug 2021Dear Sophia, it is always pleasing to receive positive feedback. Thank you for trusting Symonds & Sampson to assist you, we wish you all the best for the...
Chloe
By : 'Nicola'
Branch : Sturminster Newton, Agriculture House, Market Place
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : DT11
Excellent from start to finish. We have had a wonderful experience with Symonds & Sampson. We sold our bungalow within a few weeks and this was down to the dedication and professionalism of the whole team. Chloe mainly dealt with our sale and is an exceptional asset to the company. She kept ... Read Full Review
By : 'Ian'
Branch : Dorchester, 9 Weymouth Avenue
Brewery Square
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : BA21
Absolute joke of a company!. Women in Dorchester has buried her head thinking the issues and damage done to my property during repairs to.the flat above will just go away. Scaffold put up on my roof through them without any consultation to me. Complete lack of respect for anyone's property ... Read Full Review
By : 'Sam'
Branch : Wimborne, 5 West Street
Services : Sales( As a Vendor )
Sold price : £540000
Would you recommend ? : Yes
Postcode : BH19
Fabulous service and sold my property. Very efficient, swift and helpful agents who dealt with my sale and kept me up to date with the situation as we moved ahead to complete the ... Read Full Review
By : 'Fiona'
Branch : Axminster, Trinity Square
Services : Sales( Prospective Vendor/Buyer )
Sold price : £270000
Would you recommend ? : No
Postcode : EX13
It seems the agents in Axminster lacks professionalism. I travelled from London to Devon (during C-19) asking them to advise if the property had an offer on it. Then I would cancel my journey. They failed to advise me even when I asked before travel. Then I popped into the office and still did ... Read Full Review
By : 'pete'
Branch : Dorchester, 9 Weymouth Avenue
Brewery Square
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : DT2
used this company to try and sort a rental property ..went through the hoop jumping checks as usual ..All came back approved. Spoke to one of their employees for an update and almost felt like i was being a nuisance ! waited a further 2 weeks only to be told the landlord had let the flat to a ... Read Full Review
By : 'SUSAN'
Branch : Yeovil, 2 Court Ash
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BA9
We used Symonds & Sampson state Agents to sell our mothers property, after she sadly passed away and found them to be a ,reliable, no nonsense and friendly team. We would use them ... Read Full Review
By : 's'
Branch : Bridport, 23 South Street
Services : Letting( As a Tenant )
Rent PCM : £410
Would you recommend ? : No
Postcode : DT6
If you're looking for a friendly, reliable agent I'd recommend you look elsewhere. I've had a mortgage for 20+ years and this was my first rental experience. Repairs haven't been carried out, contracts were incorrect and staff are intimidating - this relates to the Bridport ... Read Full Review
By : 'Alex'
Branch : Yeovil, 2 Court Ash
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BA21
Incredibly disappointed with this estate agent. They tried to sell me a 3 bed including loft conversion as a 4 bed, despite not having building regulation sign off. This meant they could attempt to get more for the property rather than the actual value of a 3 bed. Standard behaviour for a shady ... Read Full Review
By : 'James'
Branch : Blandford Forum, 21 Salisbury Street
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : No
Postcode : SP7
Over the past 6 months of renting a property through S&S I have encountered numerous problems. Let's start with the viewing; Rachel was kind and semi professional although she was 10 mins late to the viewing and was answering work related calls whilst showing us round. 3-6 months later ... Read Full Review
By : s ologhlen
23 Dec 2019Glad its not just me. I'm disgusted with the way I've been treated and also had to call out an emergency contractor as they failed to respond. Worst 1st rental experience ever! I sustained a...
Steve
By : 'Karen'
Branch : Bridport, 23 South Street
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : DT6
Excellent Service. All the staff that dealt with my Sale, where patient helpful and very knowledgeable. The experience I had selling my house would have been a lot more stressful if it had not been for Steve and his staff. I cant thank them ... Read Full Review
By : 'Carrianne'
Branch : Blandford, 7 Market Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DT11
Sadly had two tenancies with S and S both times equally as frustrating. The amount of time wasted on unreturned calls and unsolved problems is just crazy. Incompetent staff who really don’t give a ... Read Full Review