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The UK's Largest Customer Review Website for the Property Industry

2.1/5, 7 Reviews
29% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'Very'
Services :
Rent PCM : £795
Would you recommend ? : No
Postcode : LE2
Please be aware that Spencers Countrywide Leicester cannot be held liable for advertising and renting a property which has major problems .We were put into a property with a boundary wall that had broken down , black mould throughout, raw sewerage flowing out the back garden , overgrown garden , leaking roof , infestation of subterranean termites , electrical lights not working , leaking shower , broken taps , and filthy from previous tenants . After two years and £830 in court fees Judge Atkinson has today ruled that they were entitled to do so and that there is nothing wrong with them advertising the property on their website without checking it -although they had been managing it for 3 1/5 years . Apparently this is fine and Ms Chloe Simpson their Senior Property Negotiator has denied any wrong doing in advising us that the house was" lovely". Judge Atkinson explained that this was mere "puffing" . We ought to have been more aware but we were under pressure to find a home and we went on the website and had a 20 minute viewing with the previous tenant . Apparently that was out fault. We spent three dreadful months at the property .We have been fined £400 for daring to challenge Countrywide . They are the ultimate mafia and protected by the courts. Judge Atkinson has said that as the previous tenant did not complain the fact that the wall had fallen down etc etc was fine . They were well within their rights to re let the property without advising the new tenants. We lived on a building site , project managed and paid for the electricity to rebuild the wall . Judge Atkinson said that is fine again. No problem . So be warned . Do not rent from Countrywide - the house is on the market but since it is infested with termites one wonders if Country wide will advise the prospective purchasers -any guesses and of course they cannot be held liable. I wish I had read the reviews. As one of them said . You have been warned .
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 50% | £322,000 | £322,000 |
| Lettings | 100% | 50% | £700 | £850 |
Spencers Countrywide
27 - 30 Halford Street, Leicester, Leicestershire
LE1 1JB
0116 202 9931

By : 'mick'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £50
Would you recommend ? : No
Postcode : LE2
do not go no were near them all thy do is tell you lies thy do not confirm bookings i am shore Maxwell fisher does not not no whats going on in the office good luck with your under rated... Read Full Review
By : michael keneth geary
9 Oct 2023my comment is all...

By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : LE9
I have recently rented a property with Spencers estate agents and I must express my upmost satisfaction with the experience I had. I would particularly like to mention Zak Jones who was incredibly helpful, always available to answer my questions and address any concerns I had. Standout for me was... Read Full Review
By : 'Acp'
Services : Sales( As a Vendor )
Sold price : £322000
Would you recommend ? : No
Postcode : LE3
Selling my house through Spencer’s, sold quickly to a buyer not in a chain, my seller not in a chain either. Seemed to be going well until my buyer decided to use countywide as there conveyancer I have had nothing but delays, my solicitor has emails and letters ignored by countrywide.... Read Full Review

By : 'Christine'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : LE18
Sam Cable was friendly, efficient and professional in all my dealings with him. He was also very careful when visiting my home in these difficult times. I would recommend him to anyone who wants to rent out their property. Definitely 5* service. Thank... Read Full Review

By : 'Mo'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : LE2
I rented a house and had soo many problems. Spencers were not interested as long as they got the rent. Which I stupidly paid in advance. There was a fridge on the drive which I was told would be removed the following Monday after moving in, the same fridge was still there 12 months later when I... Read Full Review
Real bad considering they did nothing to help me I don\'t know what they were talking my money for because as an agent they were useless.
By : 'Very'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : LE2
Please be aware that Spencers Countrywide Leicester cannot be held liable for advertising and renting a property which has major problems .We were put into a property with a boundary wall that had broken down , black mould throughout, raw sewerage flowing out the back garden , overgrown garden ,... Read Full Review
By : 'rach85'
Services : Letting( As a Tenant )
Would you recommend ? : No
Beware Spencers have a lot of hidden costs. Make sure you read the contract especially with regards to exiting the property. For example, you could be charged 30 pounds for not cancelling your direct debit, or 30 pounds for not being there on the day you leave the property. The most shameful... Read Full Review
The agency comes across, unfortunately, as money grabbing opportunists. They must be making a fortune charging tenants! They should drop these disproportionate charges as customers will not come back to use them again.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.