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Leicester, LE1
2.1/5, 7 Reviews
29% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
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"Lack of interest for tenants..."
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1 Star Review
Lauri
By : 'Mo'
Services :
Rent PCM : £700
Would you recommend ? : No
Postcode : LE2
17 Apr 2019
People found this helpful2
I rented a house and had soo many problems. Spencers were not interested as long as they got the rent. Which I stupidly paid in advance. There was a fridge on the drive which I was told would be removed the following Monday after moving in, the same fridge was still there 12 months later when I moved out, despite numerous complaints and requests for it to be removed. The rear fence adjoining neighbours yard was damaged a big section of which had collapsed and left a 6ft side gap unrepaired for months despite me going through correct maintenance reporting procedures. And also various other things like a gas hob not working again not being fixed in spite of correct maintenance processes being used. Also rented house with gas fire only for it to capped 3months into 12mth tenancy. This is just the tip of the iceberg so to speak I had far to many problems to go into here. Going back to the fridge on the drive, this rendered the drive unusable for the whole tenancy, at one stage I moved the fridge to the side of the drive and parked car on drive for a few days then one windy day the fridge was blown into my car causing considerable denting and scratches. Really not impressed especially when told by Lauri when moving out that 'I wouldn't be charged for removal of fridge on drive'. I've been renting for many years and this is by far the worst experience I've ever had. Be very wary and careful when dealing with Spencers because they're only interested in taking your money and nothing else.
Comments on Agent Fees
Real bad considering they did nothing to help me I don\'t know what they were talking my money for because as an agent they were useless.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 50% | £322,000 | £322,000 |
| Lettings | 100% | 50% | £700 | £850 |
Address
Spencers Countrywide
27 - 30 Halford Street, Leicester, Leicestershire
LE1 1JB
0116 202 9931
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Spencers Countrywide Branches (View All 14)
do not go no were near them ...
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1 Star Review
By : 'mick'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £50
Would you recommend ? : No
Postcode : LE2
9 Oct 2023
People found this helpful0
do not go no were near them all thy do is tell you lies thy do not confirm bookings i am shore Maxwell fisher does not not no whats going on in the office good luck with your under rated... Read Full Review
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By : michael keneth geary
9 Oct 2023my comment is all...
Extremely ...
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5 Star Review
By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : LE9
13 Jul 2023
People found this helpful0
I have recently rented a property with Spencers estate agents and I must express my upmost satisfaction with the experience I had. I would particularly like to mention Zak Jones who was incredibly helpful, always available to answer my questions and address any concerns I had. Standout for me was... Read Full Review
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Turned into a shambles ...
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1 Star Review
By : 'Acp'
Services : Sales( As a Vendor )
Sold price : £322000
Would you recommend ? : No
Postcode : LE3
17 Feb 2021
People found this helpful0
Selling my house through Spencer’s, sold quickly to a buyer not in a chain, my seller not in a chain either. Seemed to be going well until my buyer decided to use countywide as there conveyancer I have had nothing but delays, my solicitor has emails and letters ignored by countrywide.... Read Full Review
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Sam Cable was friendly, ...
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5 Star Review
By : 'Christine'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : LE18
4 Dec 2020
People found this helpful0
Sam Cable was friendly, efficient and professional in all my dealings with him. He was also very careful when visiting my home in these difficult times. I would recommend him to anyone who wants to rent out their property. Definitely 5* service. Thank... Read Full Review
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Lack of interest for tenants ...
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1 Star Review
By : 'Mo'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : LE2
17 Apr 2019
People found this helpful2
I rented a house and had soo many problems. Spencers were not interested as long as they got the rent. Which I stupidly paid in advance. There was a fridge on the drive which I was told would be removed the following Monday after moving in, the same fridge was still there 12 months later when I... Read Full Review
Comments on Agent Fees
Real bad considering they did nothing to help me I don\'t know what they were talking my money for because as an agent they were useless.
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Please be aware that Spencers ...
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1 Star Review
By : 'Very'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : LE2
8 Jul 2014
People found this helpful6
Please be aware that Spencers Countrywide Leicester cannot be held liable for advertising and renting a property which has major problems .We were put into a property with a boundary wall that had broken down , black mould throughout, raw sewerage flowing out the back garden , overgrown garden ,... Read Full Review
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Beware Spencers have a lot of ...
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1 Star Review
By : 'rach85'
Services : Letting( As a Tenant )
Would you recommend ? : No
30 Jul 2012
People found this helpful1
Beware Spencers have a lot of hidden costs. Make sure you read the contract especially with regards to exiting the property. For example, you could be charged 30 pounds for not cancelling your direct debit, or 30 pounds for not being there on the day you leave the property. The most shameful... Read Full Review
What agent could do to change your mind?
The agency comes across, unfortunately, as money grabbing opportunists. They must be making a fortune charging tenants! They should drop these disproportionate charges as customers will not come back to use them again.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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