I recently visitied Connells in kettering as there was a house me and my fiancee were very interested in buying from them. We are both first time buyers, both of us are in decently payed jobs and we have worked very hard to get our deposit together. We went a viewed a house they had on their books that was perfect for us. We fought quite hard to get a viewing, as it seems that they do not have enough staff to show people around houses. I personally had to knock on the seller's door and introduce myself to try and get a viewing of the property. We found it more difficult to get help with viewings as Me and my fiancee work all day, 6 days a week. Connells close everyday at 5-6pm and they do not work Sundays, most of the Estate agents in Kettering are open relatively late and most work Sundays, they were not very helpful. So too get straight to the point we put an offer on the house on a Wednesday evening and it was accepted. Connells all of sudden kept ringing me constantly leaving voice messages, at one point I had 10 voicemails (with my job its not safe to carry my phone).This was on the Thursday. They told me that we cannot purchase the house without meeting their mortgage advisor to discuss finances. Fair enough I thought. I made an appointment with them 1 day after the house offer was accepted (friday). That day me and my partner had to take unpaid leave, because they were not flexible in meeting us. Also, fair enough, they might be busy. We rushed to the Connells estate agents and got there 10 minutes before our appointment. As first time buyers this was the first mortgage meeting we had ever had, and we explained to them that we had never done anything like this before . Throughout the meeting 'Rachel' who was the mortgage advisor though friendly and nice.....just seemed to rush everything and poorly explained the subjects of costs and other mortgage related items. Me and my fiancee are not complete idiots, we had done plenty of research and calculations of costs such as stamp duty, solicitor fee's e.t.c. We had bought all information such payslips, work contracts, bank slips everything we needed. All of sudden Rachel's attitude change because we were thought their mortgage deal was quite terrible and we got a little tired of her trying to sell us insurances and wills we did not need. All in all costs were equating far too high. It seemed she was trying to rip us off big time. We explained to her that we were going to look elsewhere for our mortgage because we could get a better deal. (in the end the deal we got was so much better than the one they offered us). All of sudden 'Russell' who is the manager in there jumped on us and told us that they were unwilling to sell us the house and they would put it back on the market if we did not take their mortgage offer and use their 'trusted' solicitors. I have never felt so threatened in a business meeting like this before. I refused to be threatend and spoke to like that. Why were they in such as rush to sell the house? We put the offer in and one day later we were having the meeting. I was shocked and took back, im not the sort of guy to stand there and take this sort of threat. I then told them not to bother, i will not be threatend and held to ransom from these people becuase I would not take their deal. I demanded to have all my information shredded right there and then and I told them we are pulling our offer on the house. We left the shop and my fiancee just burst into tears, right in the middle of street becuase they were that horrible to us. We loved the house so we were gutted it came to this. All of sudden the meeting started friendly and becuase we were not easy marks, the meeting turned hostile. I have contacted the seller of the hosue, (i know someone who knows them) and told them why we pulled out and what Connells were like. Connells of kettering are the worst estate agents I have come into contact with. And I urge anyone who is looking to buy or sell from them too avoid them. Its estate agents like these who give the proffession a bad name After my experience i did hear stories from work colleagues that echoed experiences I had. Thanks for reading my review, i just wanted to share my story and give a warning to you all about this estate agent!