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Edinburgh, EH2
1.4/5, 5 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
This company is no longer in business.
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"I rented a property with..."
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1 Star Review
By : 'eyelinerchick'
Services :
Would you recommend ? : No
22 Apr 2011
People found this helpful1
I rented a property with Ryden from October 2010 - March 2011 and will never be making that mistake again. When the flat was first advertised we were told it came with a TV, DVD player and working fire however upon moving in we were then told none of these things worked. Around November our boiler broke down and through several calls to Ryden and several more house visits it was finally fixed in January. When we told them this was unacceptable all we got told was that we had electric heaters so it shouldn't be a problem. It was ridiculous as the flat was freezing!!! When we moved out last month we were told we could not get our full deposit back as although we had left it in a perfect condition the windows were not clean and the sofa had a dent in it - this dent that was there when we moved but they had failed to include that in their inventory and we stupidly failed to include it. So now we have to wait on our deposit until people from DFS see if they can put extra lining in the sofa!!!! Also she asked us if we used the TV and fire, eh no because they were not working and we were told this after moving in. It seems they want to keep a large part of our deposit for re decorating purposes.
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By : hannah
13 May 2011Same thing with me £240 to repair a dented sofa , never again.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £1,050 | £1,050 |
Address
Ryden Lettings
100 Hanover Street, Edinburgh, City of Edinburgh
EH2 1DR
0131 226 2545
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Ryden Lettings Branches (View All 2)
Ryden are an absolutely ...
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1 Star Review
By : 'crg86'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : EH8
24 Jul 2014
People found this helpful1
Ryden are an absolutely unscrupulous letting agent. Everything goes well until you encounter a problem with the property and have to wait an age for a repair. In my case the boiler failed over the Christmas period and was not fixed until mind January. On moving out they tried to squeeze as... Read Full Review
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I have recently had to deal ...
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1 Star Review
By : 'LIFO'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : EH3
30 Apr 2013
People found this helpful1
I have recently had to deal with Ryden lettings agent and I have to say I have been left severely disappointed with the service I received and would advise anyone to beware when using them. I called up to say I wanted to immediatly secure a property for rent which had come on the market an hour... Read Full Review
What agent could do to change your mind?
This agent needs to act in an honest manner and not treat people as if they are numbers in a money game, disgraceful service
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Although first impressions ...
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1 Star Review
By : 'Fred'
Services : Letting( As a Tenant )
Would you recommend ? : No
7 Nov 2012
People found this helpful0
Although first impressions were good for us as well, tenancy soon turned into a nightmare. constant disruptions, ignoring our complaints and rights as tenants. Tried to gain access to property without our agreement. Unprofessional and... Read Full Review
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I rented a property with ...
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1 Star Review
By : 'eyelinerchick'
Services : Letting( As a Tenant )
Would you recommend ? : No
22 Apr 2011
People found this helpful1
I rented a property with Ryden from October 2010 - March 2011 and will never be making that mistake again. When the flat was first advertised we were told it came with a TV, DVD player and working fire however upon moving in we were then told none of these things worked. Around November our boiler... Read Full Review
Comments (1)Was this helpful?:
By : hannah
13 May 2011Same thing with me £240 to repair a dented sofa , never...
They are very helpful when ...
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3 Star Review
By : 'mulliganplus'
Services : Letting( As a Tenant )
Would you recommend ? : No
30 Sept 2008
People found this helpful0
They are very helpful when moving in and everything seems so smooth and easy. When leaving however, the service is not good. Our apartment where we had been for 2 years (without anything serious going wrong) was deemed to need a professional clean after leaving. Without any choice I am still... Read Full Review
Comments (3)Was this helpful?:
By : Lexi
13 Jan 2011I was with the Glasgow branch and I have the same opinion! They do everything they can to weasel your deposit out of you. Claiming cleaning is needed when it clearly is not. Claiming you have taken...
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Last updated at 11/30/2, 12:00:00 AM by allAgents
