Simple good old fashioned great customer service. Nothing was too much trouble and there was always a smile to... Read Full Review

We have received exc customer service through these agents, they have been polite and professional. We have found all staff thorough and... Read Full Review

I found the staff very pleasant and they gave prompt service when viewing various properties, when i had decided which property to rent they dealt with all the paperwork with ease, once moved in any further questions were answered straight away. I enquired about a welcome pack for the property i... Read Full Review

I found Jordans very helpful, Tom who look after me from start to finish was brillant, if i had any queries i could call him or email him which was helpful. Tom answered all my queries and the office staff are very friendly and willing to help. My flat i now live is brillant and im very... Read Full Review

Efficient with politeness. Had a leak in a tenanted property, which was brilliantly supported by Jordan's and eventual able to reclaim all... Read Full Review

I am a landlord and have used Jordan's (Altrincham) for 4 years now. They have provided an excellent service for me in every... Read Full Review

I have found Jordans residential lettings agency in Altrincham always very polite and helpful. I have been a landlord with them for some time and they have always been honest with me and helpful. They take any concerns I have had regarding tenants seriously and always been very supportive. They... Read Full Review

We have been with Jordans for close to 27 years! After an "OK" start we have been consistently happy with their service and the relationship. Sure, you may be able to shop around for better deals, but these guys have grown with time. Systems for tracking and following through are strong;... Read Full Review

i have been with Jordans for around 3 years - i also happen to own a letting company in South Africa so have a pretty decent knowledge of how a good agency should operate. i am most satisfied with the service i have received from them - i have never found them to be rude or arrogant and have... Read Full Review

We have rented through Jordans since 2000 and have used them for at least 4 different properties, all houses in various areas. We had no problems at all, otherwise we would not have gone back to the same estate agents. All documents were on time and the rents paid were fair. We had no problems... Read Full Review

Anyone thinking of renting through Jordans letting agency in Altrincham, then just don't! My daughter has just moved out of her rented home. We spent a two hard days cleaning the property before handing the keys back. Yesturday my daughter recieved a letter from the letting agent (Jordans) saying ... Read Full Review

We had many issues while using Jordan's, A few examples (of the many) would be the broken heaters, cookers and smoke alarms. All of which are necessities within the home. The time that they took to deal with any of these issues was laughably slow, their ability to keep us updated on the jobs was... Read Full Review

We were meant to move in on the Saturday. They sent us the agreements on the Friday evening. They expected us to agree to a mandatory 2%-6% rent increase if we remained in the property after 12 months. Their tenancy agreement stated that we would have to sign up to Sparks Energy for some strange... Read Full Review

I had been a tenant for 12 months. I have made numerous complaints re the radiators in both of the bedrooms not working, bearing in mind I have a baby, and also the toilet seat being broken from the day I moved in. These problems were never rectified. I have now moved to another property, NOT... Read Full Review

Extremely poor customer service. On a number of occassions when they said they would telephone back to resolve an issue, no phone call was made. it has taken 6 weeks, to date, and still we have not received our deposits back. A number issues have been blamed for this, busy period etc, but lets face ... Read Full Review