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Scarborough, YO11

4.5/5, 33 Reviews
91% Recommended

100% sales valuation accuracy

67% letting valuation accuracy

100% sales fee satisfaction

60% letting fee satisfaction

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"There has been consistantly..."

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5 Star Review
UserName

Christine

By : 'John'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : YO12

15 Mar 2014
People found this helpful3

There has been consistantly good communications from Christine at Reeds Rains cocerning the propery. I have had many repairs and improvements made to the house whilst I have been living abroad, and this has been very well co-ordinated. She has always answered every email that I have sent, and has always contacted me promptly whenever there has been an isssue that requires my attention. Very pleased with the service.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£81,000£270,000
Lettings67%60%£425£695
Address

Reeds Rains
16 Aberdeen WalkScarborough, North Yorkshire
YO11 1XP
01723 365335

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Reeds Rains Branches (View All 114)
Helpful ...

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5 Star Review
UserName

By : 'Geoffrey'
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : No
Postcode : YO12

9 Mar 2021
People found this helpful0

Although trying to sell a property is very stressful at times having Bekky in the Scarborough branch to look after our needs proved to be very helpful with her caring and informative manner with some problems we experienced and I think she is a credit to Reeds... Read Full Review

Comments (0)Was this helpful?:
mr ...

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5 Star Review
UserName

By : 'Brenda'
Services : 21
Would you recommend ? : Yes
Postcode : YO13

1 Mar 2021
People found this helpful0

Must compliment your company on the help and efficiency of all your staff. I would like to add a special thank you to Lauren Hodgson without whose help and support during this period i feel that we would still be at our old address. Lauren went out of her way to ensure communications was running... Read Full Review


Comments on Agent Fees

n/a

Comments (0)Was this helpful?:
Lauren was amazing and went ...

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5 Star Review
UserName

By : 'vanessa'
Services : Sales (As a Vendor)
Sold price : £132000
Would you recommend ? : Yes
Postcode : YO11

11 Mar 2020
People found this helpful0

Lauren was amazing and went above and beyond with the sale of my property nothing was too much trouble... Read Full Review

Comments (0)Was this helpful?:
Lydia has been an excellent ...

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5 Star Review
UserName

By : 'Jessica'
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : YO11

21 Nov 2019
People found this helpful0

Lydia has been an excellent help in assisting us to rent a property in Scarborough, great communication, very helpful with all queries and a very efficient service... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'Jan'
Services : Letting (As a Owner)
Rent PCM : £425
Would you recommend ? : Yes
Postcode : YO12

11 Jun 2019
People found this helpful1

Lydia - thank you for the excellent service to date. You have been a star with all of the viewings you have done and also managing the queries from the new tenant. Really appreciate everything you're doing. Top... Read Full Review


Comments on Agent Fees

Ok

Comments (0)Was this helpful?:
Helpful & ...

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5 Star Review
UserName

By : 'Stuart'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO11

5 Apr 2019
People found this helpful0

I was very happy with the dealings I had with Lauren (and Dan), they were helpful in providing me with additional information about the local area, which assisted in my decision making when it came to purchasing my property, as well as keeping good lines of communication with regards to the ongoing ... Read Full Review


Comments on Agent Fees

Not applicable in this instance

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review
UserName

By : 'Whitbybandit'
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : YO21

2 Apr 2019
People found this helpful0

Very professional service Lauren was exceptional in her understanding of a difficult situation will be back in the future to use this outstanding... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Helpful and always ...

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5 Star Review
UserName

By : 'Marie'
Services : Sales (As a Buyer)
Sold price : £96000
Would you recommend ? : Yes
Postcode : YO11

12 Jul 2018
People found this helpful0

Recently bought my first house through Reeds Rains, Becky dealt with my buy from showing me around the house to finally handing over the keys. She kept me updated throughout and was always smiling, which was lovely to see. Would definately use Reeds Rains... Read Full Review

Comments (1)Was this helpful?:

By : Reeds Rains

13 Jul 2018

It's great to hear from you Marie, and thanks so much for leaving a review. You can earn rewards when you recommend Reeds Rains. Sign up at reedsrains.co.uk/refer-a-friend and share your unique...

Excellent customer ...

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5 Star Review
UserName

By : 'Heather'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO12

5 Jul 2018
People found this helpful0

Excellent customer service from Bekky kept us informed all the way was on the ball sorting issues quickly and helped our purchase move on through each... Read Full Review

Comments (1)Was this helpful?:

By : Reeds Rains

6 Jul 2018

Thanks so much for your review Heather. It's great to have your positive feedback. You can earn rewards by recommending us. Simply sign up and start referring us, and you'll receive a £50...

Terrible ...

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1 Star Review

By : 'tenant'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : YO11

30 Jun 2018
People found this helpful2

I have learnt that estate agents are generally greedy and unhelpful but Reeds Rains in Scarborough are by far the worst that I have ever dealt with. I had just moved to the Yorkshire coast and was therefore unfamiliar with the area. I printed the directions to the property from the website,... Read Full Review


Comments on Agent Fees

Too high for the bad service

Comments (1)Was this helpful?:

By : Reeds Rains

3 Jul 2018

We're sorry you've been unhappy with the service provided, and we'll certainly take your feedback on board. Regarding the boiler, we were waiting for the funds for the maintenance to be released...

From day one showing me ...

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5 Star Review
UserName

By : 'Mr'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO12

28 Feb 2018
People found this helpful0

From day one showing me around the property to the day of completion Bekky was always there to push things along and answer any of my questions. I would highly recommend using Reed Rains for buying or selling a property, Purple Who... Read Full Review


Comments on Agent Fees

As I was purchasing a property I didn't have any fees to pay to the estate agent.

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A very good experience from ...

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5 Star Review
UserName

By : 'BEKKY'
Services : Letting (As a Owner)
Sold price : £125000
Would you recommend ? : Yes
Postcode : YO12

10 Nov 2017
People found this helpful1

A very good experience from start to finish. Bekky was amazing from the first viewing right through to completion. Always smiling, happy and knowledgable about the property, she was informative during viewing, followed up calls quickly and efficiently, and nothing was too much trouble. She really ... Read Full Review


Comments on Agent Fees

EXCELLANT

Comments (0)Was this helpful?:
Reeds Rains were the second ...

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5 Star Review
UserName

By : 'JRG'
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : YO12

28 Oct 2017
People found this helpful0

Reeds Rains were the second agents we approached, the first ones failed to respond to our calls. We have been delighted with Lucy's efficiency and professionalism. The sign went up the following day. Lucy has secured us a tenant within a very short time and has kept us updated throughout the... Read Full Review


Comments on Agent Fees

Competitive rates

Comments (0)Was this helpful?:
I was very impressed with ...

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5 Star Review
UserName

By : 'Mrs.'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO12

18 May 2016
People found this helpful0

I was very impressed with Samara's work, on behalf of Reeds Rains. I found her to be very conscientious and proactive. Her communicative, helpful and friendly approach was very comforting through what can otherwise be a quite lengthy and stressful... Read Full Review

Comments (0)Was this helpful?:
I would highly recommend ...

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5 Star Review
UserName

By : 'FlipFlop'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO12

17 May 2016
People found this helpful0

I would highly recommend reeds rains and samara herself they were very helpful and always on hand when you needed help and advice, they made what could of been a stressful time very... Read Full Review


What agent could do to change your mind?

Agent fees were just like anywhere so they were fine.


Comments on Agent Fees

Agent fees were just like anywhere so they were fine.

Comments (0)Was this helpful?:
very helpful staff ...

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4 Star Review
UserName

UserName

By : 'tiggy'
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : YO14

3 May 2016
People found this helpful0

very helpful staff efficient and knowledgeable. Met us at property as new to area. Have all been excellent on the... Read Full Review


What agent could do to change your mind?

fees a bit high but fairly affordable if they look after you


Comments on Agent Fees

fees a bit high but fairly affordable if they look after you

Comments (0)Was this helpful?:
From the initial viewing of ...

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5 Star Review
UserName

By : 'Andy'
Services : Sales (As a Buyer)
Sold price : £210000
Would you recommend ? : Yes
Postcode : YO14

30 Apr 2016
People found this helpful0

From the initial viewing of the house to the final purchase, nothing was to much trouble for Sue , even if we just needed a question answering or to pop in and measure a room , she was always willing to help. We found Sue and the other staff polite , curtious , and very understanding and... Read Full Review


What agent could do to change your mind?

Very good.


Comments on Agent Fees

Very good.

Comments (0)Was this helpful?:
We are very impressed with ...

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5 Star Review
UserName

By : 'Emily'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO12

24 Apr 2016
People found this helpful0

We are very impressed with Reeds Rains professional and upbeat way that all it's staff handled our sale. In particular, we thought Samara was always friendly, open and honest and if she didn't have the answers, always found out and got back to us in a timely way. Considering she was new to Reeds... Read Full Review


What agent could do to change your mind?

Though the fees are not the cheapest, we feel we got what we wanted and the staff were really great to work with


Comments on Agent Fees

Though the fees are not the cheapest, we feel we got what we wanted and the staff were really great to work with

Comments (0)Was this helpful?:
sold my property in no time ...

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5 Star Review
UserName

By : 'mr'
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : YO14

24 Mar 2016
People found this helpful1

sold my property in no time at all,first viewing! this despite TWO local agents having it on the market for over three years. dealt with samara dunn and found her to be very pleasant and cheerful whilst being very helpful.highly... Read Full Review


What agent could do to change your mind?

a bit expensive but they sold my property!


Comments on Agent Fees

a bit expensive but they sold my property!

Comments (0)Was this helpful?:
generally problems were ...

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3 Star Review
UserName

By : 'michelle'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : YO11

23 Apr 2015
People found this helpful0

generally problems were sorted out in a timely manner although waiting for answers form landlord sometimes held things up. communication once in contact was fine but messages being left were not getting through on one occasion and took a week and a half for finally the i managed to get through to... Read Full Review


Comments on Agent Fees

well it seems that the £120 i pay each year for renewing the tenancy is unusual in agent land . other fees i guess are usual but the less a tenant has to pay out the better. although i have put recommend agent i only put that as i don't disapprove. i feel neutral.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/21/2018, 8:20:10 AM by allAgents

Awards won by Reeds Rains, Scarborough YO11 1XP