The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 33 Reviews
91% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction

samara
By : 'Emily'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : YO12
We are very impressed with Reeds Rains professional and upbeat way that all it's staff handled our sale. In particular, we thought Samara was always friendly, open and honest and if she didn't have the answers, always found out and got back to us in a timely way. Considering she was new to Reeds Rains, we think she did a brilliant job and is an asset to your company
Though the fees are not the cheapest, we feel we got what we wanted and the staff were really great to work with
Though the fees are not the cheapest, we feel we got what we wanted and the staff were really great to work with
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £81,000 | £270,000 |
| Lettings | 67% | 60% | £425 | £695 |
Reeds Rains
16 Aberdeen Walk, Scarborough, North Yorkshire
YO11 1XP
01723 365335

By : 'Geoffrey'
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : No
Postcode : YO12
Although trying to sell a property is very stressful at times having Bekky in the Scarborough branch to look after our needs proved to be very helpful with her caring and informative manner with some problems we experienced and I think she is a credit to Reeds... Read Full Review

By : 'Brenda'
Services : 21
Would you recommend ? : Yes
Postcode : YO13
Must compliment your company on the help and efficiency of all your staff. I would like to add a special thank you to Lauren Hodgson without whose help and support during this period i feel that we would still be at our old address. Lauren went out of her way to ensure communications was running... Read Full Review
n/a

By : 'vanessa'
Services : Sales (As a Vendor)
Sold price : £132000
Would you recommend ? : Yes
Postcode : YO11
Lauren was amazing and went above and beyond with the sale of my property nothing was too much trouble... Read Full Review

By : 'Jessica'
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : YO11
Lydia has been an excellent help in assisting us to rent a property in Scarborough, great communication, very helpful with all queries and a very efficient service... Read Full Review

By : 'Jan'
Services : Letting (As a Owner)
Rent PCM : £425
Would you recommend ? : Yes
Postcode : YO12
Lydia - thank you for the excellent service to date. You have been a star with all of the viewings you have done and also managing the queries from the new tenant. Really appreciate everything you're doing. Top... Read Full Review
Ok

By : 'Stuart'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO11
I was very happy with the dealings I had with Lauren (and Dan), they were helpful in providing me with additional information about the local area, which assisted in my decision making when it came to purchasing my property, as well as keeping good lines of communication with regards to the ongoing ... Read Full Review
Not applicable in this instance

By : 'Whitbybandit'
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : YO21
Very professional service Lauren was exceptional in her understanding of a difficult situation will be back in the future to use this outstanding... Read Full Review
Good

By : 'Marie'
Services : Sales (As a Buyer)
Sold price : £96000
Would you recommend ? : Yes
Postcode : YO11
Recently bought my first house through Reeds Rains, Becky dealt with my buy from showing me around the house to finally handing over the keys. She kept me updated throughout and was always smiling, which was lovely to see. Would definately use Reeds Rains... Read Full Review
By : Reeds Rains
13 Jul 2018It's great to hear from you Marie, and thanks so much for leaving a review. You can earn rewards when you recommend Reeds Rains. Sign up at reedsrains.co.uk/refer-a-friend and share your unique...

By : 'Heather'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO12
Excellent customer service from Bekky kept us informed all the way was on the ball sorting issues quickly and helped our purchase move on through each... Read Full Review
By : Reeds Rains
6 Jul 2018Thanks so much for your review Heather. It's great to have your positive feedback. You can earn rewards by recommending us. Simply sign up and start referring us, and you'll receive a £50...
By : 'tenant'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : YO11
I have learnt that estate agents are generally greedy and unhelpful but Reeds Rains in Scarborough are by far the worst that I have ever dealt with. I had just moved to the Yorkshire coast and was therefore unfamiliar with the area. I printed the directions to the property from the website,... Read Full Review
Too high for the bad service
By : Reeds Rains
3 Jul 2018We're sorry you've been unhappy with the service provided, and we'll certainly take your feedback on board. Regarding the boiler, we were waiting for the funds for the maintenance to be released...

By : 'Mr'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO12
From day one showing me around the property to the day of completion Bekky was always there to push things along and answer any of my questions. I would highly recommend using Reed Rains for buying or selling a property, Purple Who... Read Full Review
As I was purchasing a property I didn't have any fees to pay to the estate agent.

By : 'BEKKY'
Services : Letting (As a Owner)
Sold price : £125000
Would you recommend ? : Yes
Postcode : YO12
A very good experience from start to finish. Bekky was amazing from the first viewing right through to completion. Always smiling, happy and knowledgable about the property, she was informative during viewing, followed up calls quickly and efficiently, and nothing was too much trouble. She really ... Read Full Review
EXCELLANT

By : 'JRG'
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : YO12
Reeds Rains were the second agents we approached, the first ones failed to respond to our calls. We have been delighted with Lucy's efficiency and professionalism. The sign went up the following day. Lucy has secured us a tenant within a very short time and has kept us updated throughout the... Read Full Review
Competitive rates

By : 'Mrs.'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO12
I was very impressed with Samara's work, on behalf of Reeds Rains. I found her to be very conscientious and proactive. Her communicative, helpful and friendly approach was very comforting through what can otherwise be a quite lengthy and stressful... Read Full Review

By : 'FlipFlop'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO12
I would highly recommend reeds rains and samara herself they were very helpful and always on hand when you needed help and advice, they made what could of been a stressful time very... Read Full Review
Agent fees were just like anywhere so they were fine.
Agent fees were just like anywhere so they were fine.


By : 'tiggy'
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : YO14
very helpful staff efficient and knowledgeable. Met us at property as new to area. Have all been excellent on the... Read Full Review
fees a bit high but fairly affordable if they look after you
fees a bit high but fairly affordable if they look after you

By : 'Andy'
Services : Sales (As a Buyer)
Sold price : £210000
Would you recommend ? : Yes
Postcode : YO14
From the initial viewing of the house to the final purchase, nothing was to much trouble for Sue , even if we just needed a question answering or to pop in and measure a room , she was always willing to help. We found Sue and the other staff polite , curtious , and very understanding and... Read Full Review
Very good.
Very good.

By : 'Emily'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO12
We are very impressed with Reeds Rains professional and upbeat way that all it's staff handled our sale. In particular, we thought Samara was always friendly, open and honest and if she didn't have the answers, always found out and got back to us in a timely way. Considering she was new to Reeds... Read Full Review
Though the fees are not the cheapest, we feel we got what we wanted and the staff were really great to work with
Though the fees are not the cheapest, we feel we got what we wanted and the staff were really great to work with

By : 'mr'
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : YO14
sold my property in no time at all,first viewing! this despite TWO local agents having it on the market for over three years. dealt with samara dunn and found her to be very pleasant and cheerful whilst being very helpful.highly... Read Full Review
a bit expensive but they sold my property!
a bit expensive but they sold my property!

By : 'michelle'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : YO11
generally problems were sorted out in a timely manner although waiting for answers form landlord sometimes held things up. communication once in contact was fine but messages being left were not getting through on one occasion and took a week and a half for finally the i managed to get through to... Read Full Review
well it seems that the £120 i pay each year for renewing the tenancy is unusual in agent land . other fees i guess are usual but the less a tenant has to pay out the better. although i have put recommend agent i only put that as i don't disapprove. i feel neutral.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 11/21/2018, 8:20:10 AM by allAgents