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Bedlington, NE22
2/5, 5 Reviews
20% Recommended
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99% letting fee satisfaction
"My property was listed with..."
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1 Star Review
Sam
By : 'John'
Services :
Would you recommend ? : No
Postcode : NE10
6 Mar 2014
People found this helpful5
My property was listed with Pattinsons for approximately 9 months. During this time the level of communication from the Estate Agent has been abysmal! Initially I had to request a copy of my contract with the agent on four seperate occasions, eventually I recieved a copy after four months and several promises that a copy was in the post. On the odd occasion that they successfully found a viewer they have provided NO feedback whatsoever, until I phoned them to ask if there was any feedback left. Upon requesting that they remove my property from the market I wrote a letter of complaint to the branch manager, which they failed to address or acknowledge in any form. Also after the 30 days waiting period I noticed that they had not infact removed my property from the market, and neglected to tell me that they weren't removing it from the market. In particular Sam Townsend's attitude was disgusting, prefering to downtalk and speak over me rather than listen to my concerns, she also as good as called me a liar for refusing an offer that was below my minimum asking price. Not only will I never use this bunch of incompetent imbiciles again, I would also refuse to purchase a property that they were responsible for selling. My advice to prospective customers would be to avoid this lot at ALL costs. There are other good estate agents out there. Pattinsons are without a doubt the worst firm/ collection of individuals that I've ever dealt with.
What agent could do to change your mind?
They could have communicated with me, listened to what I was saying, followed the instructions that were given, removed my property from the market when instructed, provided me with a copy of my contract and most importantly they SHOULD have acknowledged my complaints and concerns.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £0 | £0 |
Address
Pattinson Estate Agents
17-18 Market Place, Bedlington, Northumberland
NE22 5TN
0845 1461583
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Pattinson Estate Agents Branches (View All 29)
They did not have anyone ...
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1 Star Review
By : 'Fred'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NE22
3 Sept 2014
People found this helpful3
They did not have anyone specific dealing with my let. The process was myself constantly ringing and email the office. They were terrible They could have backed the sales speech they gave with some action, any action,a phone call,email, letter, visit. Just done their... Read Full Review
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Showed up late, didn't have ...
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1 Star Review
By : 'Sandra'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE22
5 May 2014
People found this helpful0
Showed up late, didn't have keys to 2 properties .booked in advance.stated would try to get keys from Ashington branch .but stated it closed at 2 o'clock,if she got keys stated she would come out next day to view properties and stated she would phone to confirm .failed to phone . also failed to say ... Read Full Review
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I am in the process of ...
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2 Star Review
By : 'Janice'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NE22
13 Mar 2014
People found this helpful1
I am in the process of selling my property with Pattinsons, I was so disgusted with the way the Bedlington branch treat me I am now having to deal with the Ashington branch who were selling the property we are buying. I had an appointment made for someone to come back for a second viewing,... Read Full Review
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My property was listed with ...
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1 Star Review
By : 'John'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NE10
6 Mar 2014
People found this helpful5
My property was listed with Pattinsons for approximately 9 months. During this time the level of communication from the Estate Agent has been abysmal! Initially I had to request a copy of my contract with the agent on four seperate occasions, eventually I recieved a copy after four months and... Read Full Review
What agent could do to change your mind?
They could have communicated with me, listened to what I was saying, followed the instructions that were given, removed my property from the market when instructed, provided me with a copy of my contract and most importantly they SHOULD have acknowledged my complaints and concerns.
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Well I have to say that it is ...
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5 Star Review
By : 'Simon'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
11 Mar 2011
People found this helpful0
Well I have to say that it is not often I put pen to paper but in this instance my expectations have been exceeded. I have been dealing with Lesley Fitzpatrick at the Bedlington branch who has been fantastic! Very professional, accommodating, courteous and if she has told me that she is going to... Read Full Review
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Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
