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home agent uk

2.2/5, 12 Reviews
25% Recommended

0% letting valuation accuracy

33% letting fee satisfaction

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"I recently moved out of one..."

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5 Star Review

By : 'Natalie'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : CO2

12 Mar 2014
People found this helpful0

I recently moved out of one of HomeAgent UK's properties. I received my full deposit within a few days of moving out without any issues or chasing needed on my part. I have lived in two of their properties and can quite honestly state that they are the best and most highly maintained properties I have ever experienced. HomeAgent UK take care of any maintenance very quickly and I cannot fault their service. Definitely an A++++ service. I would use them again in a heart beat. The only reason I have moved out is to move into a flat with my partner. These are quality agents you can trust. :-)

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%33.00%£369£563
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

home agent uk
39 Purvis Way, Highwoods, Colchester, Colchester, Essex
CO4 9FN

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Horrible horrible ...

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1 Star Review
UserName

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By : 'Charlotte'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO4

12 Nov 2021
People found this helpful1

The agency only care about money. Tracy is useless. I moved into a house advertised with a cleaner and appliances (a hoover incl), but didn’t see a cleaner for months - apparently they’re really hard to find? The hoover didn’t work so we couldn’t even clean ... Read Full Review

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Excellent Landlord. The BEST ...

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5 Star Review

By : 'Happy'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £520
Would you recommend ? : Yes
Postcode : CO2

11 May 2021
People found this helpful0

Excellent company. They aren't agents though, they are a landlord, and are very caring about their tenants and properties. I wouldn't believe the reviews that slate them! They are just bitter because they have to pay to have their room cleaned because they can't be bothered to do ... Read Full Review

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As the other reviews have ...

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2 Star Review
UserName

UserName

By : 'Disgruntled'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : CO4

24 Mar 2021
People found this helpful1

As the other reviews have said they're just money grabbers! At the end of my tenancy for leaving a spotless room I got a £45 room cleaning charge, £45 carpet cleaning charge and £10 to wash the mattress protector! Absolute joke. Took 4 weeks to return what was ... Read Full Review

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Are Home agent bad? ...

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1 Star Review

By : 'Matthew'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ENGI

10 Jul 2020
People found this helpful0

Whilst living in a home agent bills included property, We had bailiffs turn up due to the fact home agent had failed to pay any of our bills for over 3 months. That's probably one of the reasons they only let us have 2 hours of heating per day in the middle of winter... 2 hours to heat a 3 ... Read Full Review

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This agency is good at their ...

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2 Star Review
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UserName

By : 'TenantHatcher'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £369
Would you recommend ? : No
Postcode : CO2

28 Apr 2015
People found this helpful3

This agency is good at their business, that is, EARNING MONEY, and they sure know how to do so. First of all, the rent I was paying included bills but we could not use the heating when we wanted. It was programmed to come up a couple of hours at night and a couple of hours in the morning only. Of ... Read Full Review

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An absolute joke! Money ...

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1 Star Review

By : 'Fergal'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £563
Would you recommend ? : No
Postcode : CO4

1 Jul 2014
People found this helpful8

An absolute joke! Money grabbers who do not give a toss about anything you have to say to them. Very difficult to contact. Tried reporting a faulty shower - took me 3 days before I got through to someone. Damage caused by this is now being charged to us. The noise levels in both houses I've rented ... Read Full Review

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I recently moved out of one ...

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5 Star Review

By : 'Natalie'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CO2

12 Mar 2014
People found this helpful0

I recently moved out of one of HomeAgent UK's properties. I received my full deposit within a few days of moving out without any issues or chasing needed on my part. I have lived in two of their properties and can quite honestly state that they are the best and most highly maintained properties I ... Read Full Review

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Avoid this company extremely ...

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1 Star Review

By : 'Simon'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO2

17 Feb 2014
People found this helpful3

Avoid this company extremely unprofessional. Most probably the will never return your deposit. I am waiting my one for 5 mounts and still nothing I have to hide my number when I am calling then otherwise nobody pick the phone. In fact I have so many to tell about this company so in next one or two ... Read Full Review

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I have lived in a few rented ...

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5 Star Review

By : 'Robin'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CO4

4 Feb 2014
People found this helpful0

I have lived in a few rented properties over the years, and would consider myself to be an experienced tenant, as such I am very pleased to write a good review of an agent. In my experience the service this agent has shown has been second to none, always quick to respond to any maintenance issues I ... Read Full Review

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This company is the worst ...

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1 Star Review

By : 'unhappy'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO2

5 Feb 2013
People found this helpful3

This company is the worst agency I have had in my life they have 0 customer services and do not listen to you unless you turn into a nightmare for them. They do not look after the properties like we are suppose to have a cleaner weekly and we are lucky to get it monthly. Also they don't not allow ... Read Full Review


What agent could do to change your mind?

Look after the properties, fix problem alot quicker

Comments (0)Was this helpful?:
Letting agent Tracy was very ...

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1 Star Review
UserName

By : 'Tenant'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

18 Mar 2012
People found this helpful3

Letting agent Tracy was very unprofessional and deliberately refused to show me around the property that I wanted to rent (landlords take note!) and kept postponing the viewing date. Their office is set up in a back garden shed/conservatory at 39 Purvis Way, Colchester and also looked ... Read Full Review

Comments (1)Was this helpful?:

By : HomeAgent UK

30 Sept 2012

As this is an anonymous review, it is impossible for us to verify its contents, it could be a disgruntled competitive agent, or a tenant that we successfully evicted for non-payment etc. However we...


Awful! they claim zero ...

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1 Star Review

By : 'L.'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No

12 Sept 2011
People found this helpful5

Awful! they claim zero deposit scheme but take the money in different ways, before you know it more and more fees have accumilated! carpets filthy even though its promised to be changed/cleaned - never is, keys dont work, repairs never seen to, calls and emails ignored... save a deposit and use a ... Read Full Review

Comments (1)Was this helpful?:

By : Administrator

28 Sept 2012

This tenant, whose name is incorrect, left the property in question owing a lot of money, no wonder he doesn't like us, because we are chasing him and his guarantor for payment of his rent owed, and...


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