The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.2/5, 12 Reviews
25% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
By : 'Robin'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : CO4
I have lived in a few rented properties over the years, and would consider myself to be an experienced tenant, as such I am very pleased to write a good review of an agent. In my experience the service this agent has shown has been second to none, always quick to respond to any maintenance issues I experience, always polite and helpful and efficient. Their fees are the cheapest I have ever heard of or experienced, (at least half the price of other agents!!!). If I move out of this property, I will undoubtedly stay with HomeAgent UK.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £369 | £563 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 3 | 8 | 0 | 0 | 0 | 0 | 0 | 1 |


By : 'Charlotte'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO4
The agency only care about money. Tracy is useless. I moved into a house advertised with a cleaner and appliances (a hoover incl), but didn’t see a cleaner for months - apparently they’re really hard to find? The hoover didn’t work so we couldn’t even clean ... Read Full Review
By : 'Happy'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £520
Would you recommend ? : Yes
Postcode : CO2
Excellent company. They aren't agents though, they are a landlord, and are very caring about their tenants and properties. I wouldn't believe the reviews that slate them! They are just bitter because they have to pay to have their room cleaned because they can't be bothered to do ... Read Full Review


By : 'Disgruntled'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : CO4
As the other reviews have said they're just money grabbers! At the end of my tenancy for leaving a spotless room I got a £45 room cleaning charge, £45 carpet cleaning charge and £10 to wash the mattress protector! Absolute joke. Took 4 weeks to return what was ... Read Full Review
By : 'Matthew'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ENGI
Whilst living in a home agent bills included property, We had bailiffs turn up due to the fact home agent had failed to pay any of our bills for over 3 months. That's probably one of the reasons they only let us have 2 hours of heating per day in the middle of winter... 2 hours to heat a 3 ... Read Full Review


By : 'TenantHatcher'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £369
Would you recommend ? : No
Postcode : CO2
This agency is good at their business, that is, EARNING MONEY, and they sure know how to do so. First of all, the rent I was paying included bills but we could not use the heating when we wanted. It was programmed to come up a couple of hours at night and a couple of hours in the morning only. Of ... Read Full Review
By : 'Fergal'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Rent PCM : £563
Would you recommend ? : No
Postcode : CO4
An absolute joke! Money grabbers who do not give a toss about anything you have to say to them. Very difficult to contact. Tried reporting a faulty shower - took me 3 days before I got through to someone. Damage caused by this is now being charged to us. The noise levels in both houses I've rented ... Read Full Review
By : 'Natalie'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CO2
I recently moved out of one of HomeAgent UK's properties. I received my full deposit within a few days of moving out without any issues or chasing needed on my part. I have lived in two of their properties and can quite honestly state that they are the best and most highly maintained properties I ... Read Full Review
By : 'Simon'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO2
Avoid this company extremely unprofessional. Most probably the will never return your deposit. I am waiting my one for 5 mounts and still nothing I have to hide my number when I am calling then otherwise nobody pick the phone. In fact I have so many to tell about this company so in next one or two ... Read Full Review
By : 'Robin'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CO4
I have lived in a few rented properties over the years, and would consider myself to be an experienced tenant, as such I am very pleased to write a good review of an agent. In my experience the service this agent has shown has been second to none, always quick to respond to any maintenance issues I ... Read Full Review
By : 'unhappy'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CO2
This company is the worst agency I have had in my life they have 0 customer services and do not listen to you unless you turn into a nightmare for them. They do not look after the properties like we are suppose to have a cleaner weekly and we are lucky to get it monthly. Also they don't not allow ... Read Full Review
Look after the properties, fix problem alot quicker

By : 'Tenant'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Letting agent Tracy was very unprofessional and deliberately refused to show me around the property that I wanted to rent (landlords take note!) and kept postponing the viewing date. Their office is set up in a back garden shed/conservatory at 39 Purvis Way, Colchester and also looked ... Read Full Review
By : HomeAgent UK
30 Sept 2012As this is an anonymous review, it is impossible for us to verify its contents, it could be a disgruntled competitive agent, or a tenant that we successfully evicted for non-payment etc. However we...
By : 'L.'
Branch : Colchester, 39 Purvis Way, Highwoods, Colchester,
Services : Letting (As a Tenant)
Would you recommend ? : No
Awful! they claim zero deposit scheme but take the money in different ways, before you know it more and more fees have accumilated! carpets filthy even though its promised to be changed/cleaned - never is, keys dont work, repairs never seen to, calls and emails ignored... save a deposit and use a ... Read Full Review
By : Administrator
28 Sept 2012This tenant, whose name is incorrect, left the property in question owing a lot of money, no wonder he doesn't like us, because we are chasing him and his guarantor for payment of his rent owed, and...
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