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Ferryhill, DL17

4.5/5, 11 Reviews
91% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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"We put our house up for sale..."

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1 Star Review

By : 'Paul'
Services : Sales(I sold a property using them)
Would you recommend ? : No
Postcode : DL17

7 Feb 2014
People found this helpful4

We put our house up for sale with Reids Rains in November 2013. As of 3rd February 2014 we have not received any form of courtesy call. Even if they just called to say "no interest currently" etc. So on the 3rd of February we emailed the Ferryhill branch to tell them we putting out house up for sale with another estate agent as well. We asked them to contact us by email or phone (provided 3 phone numbers) to advise if they were okay with the 2nd agent in place. As of today the 7th Feb we had no response so my wife contacted them, they said they had not checked any correspondence in the office all week as they were "getting the walls painted" !!!!!! Their customer service is a complete disgrace. They want over £2,000 for this service - not a chance. We are taking the house off the market with them.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£53,500£77,000
Lettings100%99%£495£495
Areas covered
  • DL16
  • DL17
  • TS21
  • TS28
Address

Reeds Rains
4 Parker TerraceFerryhill, County Durham
DL17 8JY
01740 651243

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Reeds Rains Branches (View All 114)
Excellent ...

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5 Star Review
UserName

UserName

By : 'Maggie'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DL17

7 Nov 2018
People found this helpful1

From my initial contact with Lisa she has been extremely helpful, we are very happy with the whole process of purchasing our property, it was all very smooth and she kept me informed all the way through. Hannah has also been very helpful in guiding us through the letting processes. They have always ... Read Full Review

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Excellent ...

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5 Star Review
UserName

UserName

By : 'Jase'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DL17

20 Sept 2018
People found this helpful0

After completing the renovation of a property in Ferryhill, I got several Valuations and the highest offer was very low, Sarah From Reeds Rains came in and was extremely enthusiastic about the property and Valued the house at £20k more then all the others. I was so pleased that they appreciated the ... Read Full Review


Comments on Agent Fees

Although they are higher then many others, They value the property much higher and so in balance is a lot cheaper as you get a better price.

Comments (1)Was this helpful?:

By : Reeds Rains

21 Sept 2018

Thanks so much for your review Jase. It's great to hear that Sarah, Lisa and the Ferryhill team were able to help sell your home for a price you're really happy with. Did you know you can ear £50...

Excellent service from start ...

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5 Star Review
UserName

UserName

By : 'David'
Services : Letting (As a Owner)
Sold price : £77000
Rent PCM : £495
Would you recommend ? : Yes
Postcode : DL5

14 Dec 2017
People found this helpful0

Excellent service from start to finish. I bought a property through Reeds Rains and they helped a lot as this was my first purchase for a number of years. I spoke to Hannah with a view to renting the property out and Hannah and Lisa gave me a comprehensive run down of pricing and actions to take.... Read Full Review


Comments on Agent Fees

I paid a for a one off reasonable tenant find service.

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My house had been empty for a ...

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5 Star Review
UserName

UserName

By : 'Gareth'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DL17

13 Dec 2017
People found this helpful0

My house had been empty for a number of months, but with the help of Hannah from the ferryhill reeds rains branch a tennant was quickly found. Hannah was extremely helpful from start to finish and the professionalism of her work is... Read Full Review


Comments on Agent Fees

Good

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I needed to view my property ...

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4 Star Review
UserName

By : 'Femi'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DL17

13 Dec 2017
People found this helpful0

I needed to view my property on a Saturday and Lisa went out of her way to accommodate me even though the branch doesn't allow Saturday viewings. She was also helpful in recommending a good kitchen... Read Full Review


Comments on Agent Fees

Fair

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Purchasing my first house, ...

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5 Star Review
UserName

By : 'Richard'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DL17

12 Dec 2017
People found this helpful0

Purchasing my first house, Lisa was very helpful. Organised multiple viewings on the property so that i could get a good idea of what i was buying and was always available on the phone when i needed more... Read Full Review

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All the team are very polite ...

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5 Star Review
UserName

By : 'JOY/SARAH'
Services : Sales (As a Vendor)
Sold price : £58500
Would you recommend ? : Yes
Postcode : DL17

10 Feb 2017
People found this helpful1

All the team are very polite and helpful and keep you updated as to what is happening with regards to viewings and feedback. Sarah leads a good team and goes out of her way to make the process as smooth as possible and assists and mediates to get things... Read Full Review

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The purchase of our first ...

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5 Star Review
UserName

By : 'Laura'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DL17

4 Jan 2017
People found this helpful1

The purchase of our first home became a long and complicated process, for many reasons. Reeds Rains, however, were consistently brilliant. Constantly updating us where they could. Every enquiry, of which there were many, was dealt with quickly. Despite us often becoming frustrated with other... Read Full Review

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Kevin went above and beyond ...

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5 Star Review
UserName

By : 'Michelle'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DL17

28 Apr 2014
People found this helpful1

Kevin went above and beyond on my sale. There were issues, which took quite a long time to approve (through my corporate client) and he kept the buyer on side, when they could have easily walked... Read Full Review

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I went in to reeds rains in ...

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5 Star Review
UserName

By : 'Michward71'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DL17

25 Feb 2014
People found this helpful1

I went in to reeds rains in Ferryhill looking to rent a house, the person I spoke to (Kevin) although their systems where down so I could not see any photos had good enough knowledge to advise me what they had that matched my requirements. Would highly recommend. An hopefully they get a house that... Read Full Review

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We put our house up for sale ...

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1 Star Review

By : 'Paul'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : DL17

7 Feb 2014
People found this helpful4

We put our house up for sale with Reids Rains in November 2013. As of 3rd February 2014 we have not received any form of courtesy call. Even if they just called to say "no interest currently" etc. So on the 3rd of February we emailed the Ferryhill branch to tell them we putting out house ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/21/2018, 6:39:39 AM by allAgents

Awards won by Reeds Rains, Ferryhill DL17 8JY