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Coleshill, Birmingham B46
3.3/5, 7 Reviews
57% Recommended
67% sales valuation accuracy
80% sales fee satisfaction
No Description Found
"The customer service of the..."
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2 Star Review
Claire
By : 'Rebecca'
Services :
Would you recommend ? : No
Postcode : B46
12 Feb 2014
People found this helpful4
The customer service of the staff at this branch is appalling. They are unfriendly on the phone and only want to talk for a minimal amount of time just to get the answers they need and then they can't wait to get you off the phone. As first time buyers all of the other estate agents we have spoken to have been very helpful and given us as much information possible and can't do enough for you. The staff in the Bairstow Eves Coleshill branch pass you between each other and don't appear to even talk to each other as I have had several calls asking for the same information. They are not helpful when it comes to the negotiation stage either. We had an offer rejected on the phone without them even consulting the seller of the property. We also had a second offer rejected, this time I asked them to get a counter offer from the seller to ensure they communicated with the seller. We have since submitted a third offer which again was rejected but this time when I asked for feedback from the seller I was not given any new information suggesting they have not asked for any feedback. The asking price for the house was reduced as the third offer was rejected and still Bairstow Eves were still not being helpful with giving feedback from the seller. Overall if I could avoid this estate agent I would.
What agent could do to change your mind?
The staff need to be much more friendlier and customer focused
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By : Naninnavan
10 Aug 2014I have also had contact with this agent, viewing properties with a friend. They have told us bare faced lies, and appear to be ill educated. A neighbour who works nearby says they spend more time outside smoking, than actually in the office. Some of the properties they list appear to be fake listings, as they do not supply photographs or details at all.
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Latest Reviews
Casey & Jordan
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 80.00% | £185,000 | £600,000 |
Address
Bairstow Eves
110 High Street, Birmingham, Warwickshire
B46 3BL
01675 462339
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bairstow Eves Branches (View All 252)
We have recently just ...
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5 Star Review
By : 'Casey'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B46
27 Jan 2024
People found this helpful0
We have recently just purchased our first home through Bairstow eves! After an unlucky start with another property (with a different estate agents) we were made to feel at ease straight away. Sam & David kept us updated every step of the way, allowed us to view the property at much... Read Full Review
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Thankyou for the ...
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4 Star Review
By : 'Alice'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : B46
30 Oct 2023
People found this helpful0
In my dealings with Bairstow Eves I found them to be keen to assist the sale, helping out with any queries and liaising between buyer and seller, as well as helping to conclude it. I was kept informed throughout the process. Many thanks to Sam and to David for their help and... Read Full Review
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Coleshill branch of Bairstowe ...
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5 Star Review
By : 'Davies'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : B46
13 Oct 2022
People found this helpful0
David Lockwood supported by Karen and Sam , really made sure that our transaction was completed in a very professional manner. They kept matters moving forward and were constantly engaged with all the chain, so that issues were dealt with sympathetically and in a timely manner. We got there and I ... Read Full Review
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Highly ...
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5 Star Review
By : 'Leah'
Services : Sales( As a Buyer )
Sold price : £222500
Would you recommend ? : Yes
Postcode : B37
30 Apr 2021
People found this helpful0
Couldn’t thank Sam and the team enough for helping us with our first home purchase. Sam was extremely persistent with getting information and updating us regularly with any information. She listened to our requests and fulfilled them every time. Thank you for all of your support, help and ... Read Full Review
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worst experience of my ...
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1 Star Review
By : 'janet'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : B46
6 Sept 2018
People found this helpful1
one member of staff at coleshill branch has the worst attitude I have ever come across they under valued my house at over £30,000 but was assured not to worry because the other houses put on the market for far more would be down valued by the mortgage lenders this wasn't the case I felt... Read Full Review
Comments on Agent Fees
absolutely disgraceful bad bad bad
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The customer service of the ...
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2 Star Review
By : 'Rebecca'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : B46
12 Feb 2014
People found this helpful4
The customer service of the staff at this branch is appalling. They are unfriendly on the phone and only want to talk for a minimal amount of time just to get the answers they need and then they can't wait to get you off the phone. As first time buyers all of the other estate agents we have spoken ... Read Full Review
What agent could do to change your mind?
The staff need to be much more friendlier and customer focused
Comments (1)Was this helpful?:
By : Naninnavan
10 Aug 2014I have also had contact with this agent, viewing properties with a friend. They have told us bare faced lies, and appear to be ill educated. A neighbour who works nearby says they spend more time...
Terrible communication. ...
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1 Star Review
By : 'down'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
20 Jul 2010
People found this helpful1
Terrible communication. Wanted us to reduce after 2 weeks on the market with them to a ridiculous price. Did not know their area. 2 viewers in 2 months - one hadn't sold, one not interested viewed in 3 minutes, probably just sent to keep us quiet! Very disappointed. Bad service for extortionate... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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