The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.8/5, 29 Reviews
76% Recommended
100% letting valuation accuracy
73% letting fee satisfaction
By : 'Joanne'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : RH16
I wanted to say how helpful and fantastic the team at Burgess Hill are. It started from being shown around a number of properties by Claire, at short notice and it was the best fun I had ever had and very useful. She knew exactly what I was looking for and found the one we now rent. After that time, the paperwork, administration and helpful and excellent all rounder Gail then dealt with all the paperwork and the details and she was faultless and a credit to your company. She is the most professional, most caring, most understanding employee of any company that I have had the pleasure to deal with for a long time and it was truly awesome that I found her and see her excellent work ethics in action. Thank you and well done to all of you and also I must mention the surrogate mum, they will know what I mean. Cannot praise them enough. Joanne and Mark XXXX
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 73.00% | £775 | £1,700 |
Leaders
13 Station Road, Burgess Hill, West Sussex
RH15 9DE
01444 239666

By : 'Peter'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RH15
Best Letting agents in town! I am a DIY landlord previously and have recently signed up to the Leaders Premier Managed service. I had the pleasure of dealing with Alex Hodge at valuation stage who is very personable and knowledgeable. The lettings chaps Tommy and Joe did a great job in securing... Read Full Review

By : 'Tracey'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH15
Moving in to my first proposal alone. Alex was very helpful and made it as stress free as she could. Every question answered and promptly Highly... Read Full Review

By : 'Rachel'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : RH15
Alex was professional, personable and made the whole experience painless. Nothing I asked was too much and any questions I had were answered with knowledge and substance. A seamless... Read Full Review
By : 'KSL'
Services : Letting (As a Tenant)
Rent PCM : £1700
Would you recommend ? : No
Postcode : RH15
We are a family who rented via Leaders for five years until very recently. Our experience is that Leaders wholly represent the interests of the landlord and have no interest whatsoever in their tenants. Right from the start of our tenancy, when we reported issues to Leaders, nothing would... Read Full Review
By : 'G'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RH15
I originally contacted to rent out my property. I said I would like to get everything in place ready for following year. I told them I'm happy with everything, I WILL CONTACT THEM WHEN IM READY TO RENT. Now I have had non stop phone calls. Finally got to the point where I told the lady I... Read Full Review

By : 'Julia'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : RH16
Horrible service, when Sarah came to the flat for viewing she did not even lock it after leaving , leaving it insecure, open for anyone to come, she presented terrific charges for cleaning after contract expired like a dirty oven which was cleaned a a lot as it was left in Absolute Mess after ex... Read Full Review
my partner was badly overcharged because the horrible neighbor in upstairs flat number 10 was jumping like mad till late at night, I went upstairs one day and asked her- should I call an ambulance because my partner struggles with high blood pressure episodes and his face is very red now, she Ignored me and carried on for a whole year.I doubt her mental stability.My partner mentioned a problem to the landlord but the answer was- Not my problem, well it's his problem! because it's very unlikely he will have long term tenants with a neighbor upstairs who is so selfish! also we heard a smoke alarm in the flat upstairs going on and off as she forgot about a toast she put to a toaster.Well it shows that the place is not even safe to live in!
By : 'Ann'
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : No
Postcode : RH15
I only have one positive to share - the contractors Leaders recommended. Anytime Installations have saved the day by completely refurbishing by 2 bedroomed rental property. The whole experience from beginning to end has been seamless, stress free and completed at a fair price. Leon is amazing... Read Full Review

By : 'Chris'
Services : Letting (As a Tenant)
Rent PCM : £886
Would you recommend ? : Yes
Postcode : RH15
Lauren was most helpful and pashant as I am working a lot the time and always kept me up to date with what's going on . We had some trouble with the lettings hup but other than that all went... Read Full Review
Good
By : 'John'
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : RH17
Thanks to all at leaders burgess hill in particular Gail for all her sterling work with viewings and explaining everything in detail.the move went well I love my new home . Yes the initial outlay was quite expensive but you get what you pay for top agents doing a brilliant job thankyou all so much... Read Full Review
Bad

By : 'Cheated'
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : RH16
Absolutely the worst estate agent that I have ever had to deal with. I would not have taken the property that I am in if I had known in advance all of the fees and the terms that come with it. They start by pressuring you into paying them the holding fee and the processing fees by telling you... Read Full Review
Their fees are higher than other estate agents, they charge for things that other estate agents do not and many of the fees are hidden.

By : 'Phil.'
Services : Letting (As a Tenant)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : RH15
I am taking time just to acknowledge the professional, and attentive service provided by Alex in dealing with our rental agreement and issues arising from our residency. Alex very swiftly has dealt with issues of snagging points when we first moved in and positively and speedily dealt with issues... Read Full Review
Fees though seemingly high are in line with other agents.
By : 'Disgruntled79'
Services : Letting (As a Tenant)
Rent PCM : £1195
Would you recommend ? : No
Postcode : RH15
I would avoid this agent at all costs. (Writing from an ex-tenant's perspective. Staff are rude, arrogant and unfriendly and, when we announced we would no longer be renting, they pretty much acted as though we were a supply of cash which was now obsolete. They called us repeatedly with ridiculous... Read Full Review
By : 'Will'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RH16
I have been using Leaders for around the last 8-9 months and have found their service to be excellent. I'm an overseas landlord and was very apprehensive about letting my property. Leaders found me an ideal tenant who has recently extended his stay. They have also dealt with any problems... Read Full Review
By : 'First'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RH16
We bought 2 new buy-to-let houses in Bolnore Village Haywards Heath. The first one in January 2014 and the second one in March 2014. Living in France there was a fair amount of snagging detail to be finalised with Bovis the house developer. Leaders provided a service second to none in sorting out ... Read Full Review
By : 'Joanne'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH16
I wanted to say how helpful and fantastic the team at Burgess Hill are. It started from being shown around a number of properties by Claire, at short notice and it was the best fun I had ever had and very useful. She knew exactly what I was looking for and found the one we now rent. After that... Read Full Review


By : 'MR'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH17
Excellent and professional service offered by all at Leaders (BH), especially Becky Stocker who we found to be extremely helpful and knowledgeable. First class service and would strongly recommend this branch and we would definitely use... Read Full Review

By : 'Sacha'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN7
We've rented two properties through Leaders Burgesshill over the last eight years and on both occasions have found all members of staff to be knowledgeable, helpful, friendly and efficient. We rented our last property for almost six years. Throughout this time we dealt mainly with Sarah, who we... Read Full Review

By : 'LEM'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
My property, that I rent through Leaders, is managed by the Burgess Hill branch for the Landlord. If i need to contact them with issues regarding the property i have found the staff, especially Sarah, very helpful and professional and willing to do all they can to help. They are quick to deal with... Read Full Review


By : 'Godden'
Services : Letting (As a Owner)
Would you recommend ? : Yes
I have been a Landlord with Leaders in Burgess Hill for 12 years and have always been very impressed with the service and the resposiveness of everyone at the Burgess Hill branch. Leaders now manage 5 properties for me and I would not hesitiate in recommending them to any prospective... Read Full Review

By : 'Paul_Gemma'
Services : Letting (As a Owner)
Would you recommend ? : Yes
In December 2011 we rented our property for the first time due to my job being rolcated to Asia. We were unsure of the process and what to expect. We rang Leaders and another couple of agents. Gail Scannell from Leaders was the first to come and appraise the house. She went through the property, ... Read Full Review
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