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Bognor Regis, PO21
1.9/5, 13 Reviews
15% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
No Description Found
No Staff Registered
"TENANT's BEWARE! I love the..."
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1 Star Review
By : 'Unhappy'
Services :
Would you recommend ? : No
Postcode : PO21
10 Feb 2014
People found this helpful10
TENANT's BEWARE! I love the flat I rent from them but I regret the day I ever got involved with Clarke's Letting Agents in Bognor. Most of the staff are lovely and helpful, however there are a few stinkers who ruin it massively for the company. When I viewed the property everything was bliss, however a year later… Name: Lee. He is new to the business, but that is no excuse for terrible customer service. Situation was dealt with in a highly unprofessional manner, shouted down the phone at us and demanded we came to the office ‘TODAY' as it was urgent, had a raised voice in the open office, all staff and prospective customers heard sensitive information, his voice echoed around the room. He accused us of things we didn't do, made out to be horrific things, Lee was surprised that we felt the need to defended ourselves (as we had not been given the opportunity to explain our situation… he didn't care). What we were being accused of affects both of our jobs and is highly upsetting. We wanted it to be resolved - nothing was resolved because he told us to continue as normal - a complete waste of our time on a Saturday afternoon (our only day off in over 2 weeks). Something that should have been dealt with in a polite phone call, e-mail or letter. He was rude, loud and aggressive in nature, didn't listen to us and only accused, nothing was resolved. He was only worried about his reputation not us, the tenants. In Summery: Uncompassionate *******. Very poor customer service. Highly unprofessional. Do not touch with a barge pole…. EVER!
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Nigel P Herefordshire
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 100.00% | £170,000 | £340,000 |
Address
Clarkes Estates
2 Station Road, Bognor Regis, West Sussex
PO21 1QE
01243 861344
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Clarkes Estates Branches (View All 2)
Avoid this ...
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1 Star Review
By : 'PO21'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : PO21
10 Jun 2024
People found this helpful0
Be warned do not trust this company. We agreed to rent a garage and accepted their terms. We were promised a return call and copies of lease. Four days later a second applicant appears and we are asked to make an offer. The lack of professionalism and communication is beyond belief and this company ... Read Full Review
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I found Paul to be ...
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1 Star Review
By : 'Jan'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £340000
Would you recommend ? : No
Postcode : PO21
10 Mar 2021
People found this helpful0
I found Paul to be astonishing! I was offering my seller full asking price with no reduction on survey, despite apron 7K of structural repairs as identified by the surveyor. Paul told me , he could put the sellers house back on the market, get an immediate sale and that the seller didn't... Read Full Review
Comments (1)Was this helpful?:
By : Paul Clarke
6 Apr 2021I am sorry that you feel that way Jan. I am of course engaged by the seller and have an obligation to follow their legal instructions. On this occasion, the seller was not prepared to meet your...
Selling a property through ...
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5 Star Review
By : 'Nigel'
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : PO22
5 May 2018
People found this helpful2
This was the third property we have sold through Clarkes - two at their Arundel office and this latest one through their Bognor Regis branch. We found all the staff we dealt with absolutely superb and professional. They kept us in the loop at all times and were quite happy to ring us well out of... Read Full Review
Comments on Agent Fees
Their fees were not only very reasonable in our opinion, but entirely justifiable. The property was beautifully marketed with excellent photographs and we were able to accept an offer within two days.
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Do not let out your property ...
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1 Star Review
By : 'Mrs.'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PO22
4 Feb 2018
People found this helpful3
Do not let out your property through Clarke. We had two properties managed by them between 2012 and 2014. They were hopeless. They let the tenants to trash our properties. First the staffs were very nice and helpful. But, they changed staffs frequently. The managers did not know what they were... Read Full Review
Comments on Agent Fees
standard fee
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They always side with the ...
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1 Star Review
By : 'EllieOne'
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : No
Postcode : PO21
19 Aug 2015
People found this helpful5
They always side with the tenant. I am always the last person to know about repairs because they only contacted me when there was a bill to pay. There are always repairs. When I was asked by Clarkes if the tenant could make some changes I said NO very clearly. The tenant Jane Hater proceeded... Read Full Review
What agent could do to change your mind?
He charged the tenant 180 for lease renewal and me 180 for lease renewal. What's that about?
Comments on Agent Fees
He charged the tenant 180 for lease renewal and me 180 for lease renewal. What's that about?
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Just wanted to say that twice ...
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1 Star Review
By : 'MrsRoss'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PO22
24 Apr 2015
People found this helpful6
Just wanted to say that twice I have walked into the Bognor Office and not been acknowledged and furthermore both times I have heard very bad language from the blonde haired guy who I can only assume is a sales staff member as I don't know his name. I can safely say I will not be selling my house... Read Full Review
What agent could do to change your mind?
Stop F'ing and blinding and actually appear to be interested in people.
Comments (1)Was this helpful?:
By : Emma
27 Oct 2017The big man treated my mother and I like crap. Accused us of lying when he was a compulsive liar himself. Tried to charge us more than he quoted to sell the flat. Constant leaks coming down in mum's...
Went into Bognor office to ...
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1 Star Review
By : 'Coppeardtherug'
Services : Sales( Prospective Vendor/Buyer )
Rent PCM : £800
Would you recommend ? : No
Postcode : PO21
20 Nov 2014
People found this helpful4
Went into Bognor office to ask them where I could find one of their competitors in the town centre as the area is unknown to me. Basically, a very rude member of staff more or less told me to get out of his office with quite an aggressive manor ! I will not be going back in there whilst I am... Read Full Review
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TENANT's BEWARE! I love the ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO21
10 Feb 2014
People found this helpful10
TENANT's BEWARE! I love the flat I rent from them but I regret the day I ever got involved with Clarke's Letting Agents in Bognor. Most of the staff are lovely and helpful, however there are a few stinkers who ruin it massively for the company. When I viewed the property everything was bliss,... Read Full Review
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Most of the staff I dealt ...
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2 Star Review
By : 'Luna'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PO21
30 Dec 2013
People found this helpful9
Most of the staff I dealt with were very pleasant, but Paul was extremely unpleasant. He was constantly phoning and demanding things which were beyond my control. He had a bullying attitude and showed not the slightest consideration for anyone - not only was he like this with me but with my selling ... Read Full Review
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How this man sleeps at night ...
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1 Star Review
By : 'Teresa'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PO21
22 Nov 2013
People found this helpful9
How this man sleeps at night is any-ones guess. If you want to leave these agents as a landlord forget it. They will try and charge you an extortionate price to do so, just so you can't. They will try every trick in the book. If you want to be reduced to tears, bullied by Paul Clarke then join ... Read Full Review
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I found a property online ...
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2 Star Review
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO21
9 Sept 2013
People found this helpful7
I found a property online that I liked the look of and decided to give clarkes a ring to sort a viewing. Spoke to a young lad who was very helpful and set up a viewing and gave me info on all the admin charges. A day later I decided i needed more info on the property. I spoke to a female and asked... Read Full Review
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Ive been renting from this ...
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2 Star Review
By : 'Getajobscumbags'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO21
31 Jul 2013
People found this helpful9
Ive been renting from this estate agents for a while now, about 2 years. I have had so many problems with the flat im in, from mould to windows needing replaced to paint and many others, for 6 months I had no heating. Clarkes seem to be money grabbers, nothing more... I had to replace the... Read Full Review
What agent could do to change your mind?
They replace there agents on a monthly basis it seems, cant keep one cause they all suck.
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What an amazing estate agent! ...
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5 Star Review
By : 'Heather'
Services : Letting( As a Owner )
Would you recommend ? : Yes
9 Sept 2010
People found this helpful3
What an amazing estate agent! In less than a month they had not only found the perfect tenant but have given me peace of mind my property is in safe hands. A small team of people that are highly professional yet give the personal touch.... Read Full Review
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