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Grimsby, DN31
4.8/5, 43 Reviews
98% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
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"This feedback is for, Doug..."
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5 Star Review
Diane
By : 'Paul'
Services :
Would you recommend ? : Yes
Postcode : DN34
4 Feb 2014
People found this helpful7
This feedback is for, Doug Webster, Rachel Shadlock, Diane Soady, Callum Rogers and Nicola Bailey. This is/was my first time purchasing property and decided (after watching lots of Homes Under the Hammer) to invest my money in property, since the banks give pittance in interest, so, I visited DDM looking to purchase a property at auction on a buy-to-let mortgage. On my first visit, I had a warm and friendly welcoming and was given a mug of coffee - it was the last time I was given a coffee (shame really, the first was very nice!), however, I was always given a warm welcoming and dealt with promptly, even after I had purchased property. Doug and Callum had clearly explained everything to me that I needed to know about going to auction, including all the risks and fees involved. This was helpful since it would be my first time at auction buying a house. The explanation given certainly helped me think a little more intelligently about what I was doing, without this I would have likely have been reckless in my decision making and probably have gotten myself into a difficult situation. For example, I was not aware at first that I would have to pay any fees to DDM for buying at auction - so I had to be sure to set myself a limit to how much I could risk spending at auction. Then I met Rachel. Rachel made every effort to make me feel comfortable and content. Time was taken to explain to me what I needed to know about taking out a mortgage and about the additional costs involved. The mortgage was tailored to me, each step of the mortgage application was clearly explained, I did sit and take my time to consider the options available, i.e. a fixed term or variable mortgage, 20 years or 35 years, the burden of a mortgage, the risk of taking out a mortgage (e.g. is the economy really recovering - triple dip recession will it happen..?) and can I afford it. Even with my long thoughts and conversing them to Rachel I always felt comfortable and every decision I made was mine alone. After meeting Rachel, I was clear and confident on what I can afford and knew my limits. Later that day I returned to DDM with properties that I would be interested in viewing. Appointments for viewing them was made. At the viewings, I met with Nicola each time, during the viewings I was left to take as much time as I wanted to look around the properties. Whilst at the viewings I had explained to Nicola that I wanted a property to rent-out and asked questions about what it's like to rent, how much I could potentially get in rent for each property, how long it might take to get a tenant, how much refurbishing should I do (the usual). Nicola provided really helpful hints and tips on everything I wanted to know, this made viewing properties more productive. I found the property I wanted, and put a reserve bid on it. I decided to go to the auction to see what it was like. When the property came up for bidding, I was glad I was told about putting a reserve bid on it, since I think if I had been bidding myself I may have gone over what I could afford - that's if it did go over the price I wanted to pay (fortunately it didn't). I met Diane a few times previously about renting-out property and what I need to do to get the property ready. I was made aware right from the beginning that I did not have to use DDM as my letting's agent, but since I felt confident and had become familiar with DDM Grimsby I decided that I wanted to stay with them. Once in the property, insurance, mortgage and fees dealt with, I refurbished it. Diane arranged for Nicola to come to the property to take photos for the DDM website, The photos were uploaded - I noticed they had been put up on a Monday - by the time Thursday of the same week came Diane called me to let me know there is people interested, and it seems as though they will be moving in at some point. To conclude, I found the service I received by all the members of DDM, including those that I met at the auction, to be very helpful and friendly and have proved to be a very professional estate agent. I'm struggling to remember any faults - likely reason there was not any. I am very pleased that I chose to use DDM Grimsby, the office is always clean and fresh and the atmosphere always felt relaxed. Thank you DDM Grimsby!
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £65,500 | £260,000 |
Address
DDM Residential
Osborne Chambers25 Osborne Street, Grimsby, North East Lincolnshire
DN31 1EY
01472 358671
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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DDM Residential Branches (View All 6)
I have only brilliant things ...
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5 Star Review
By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : DN33
2 Sept 2024
People found this helpful0
I have only brilliant things to say about DDM.. Grimsby ... They go above and beyond in every way .. the service is 5 stars ... photographs and video stunning ..the team that dealt with my sale Dougie Lee and Lisa...so friendly and helpful in everyday... I would without a doubt use them again... Read Full Review
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Doug and the team at ...
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5 Star Review
By : 'Elaine'
Services : Sales( As a Vendor )
Sold price : £125000
Would you recommend ? : Yes
Postcode : DN36
3 Aug 2023
People found this helpful0
Doug and the team at Grimsby are professional, friendly, approachable and helpful. Doug kept me updated throughout the process and constantly liaised with the buyers solicitor. Advert was clear with good photographs and I had an offer within a fortnight. Would certainly use Doug and his team... Read Full Review
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Friendly and Professional ...
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5 Star Review
By : 'Dawn'
Services : Sales( As a Vendor )
Sold price : £58
Would you recommend ? : Yes
Postcode : DN32
12 Feb 2019
People found this helpful0
Having had my property up for sale with another agent for nearly a year we decided to swap to DDM after being recommended . Wow what a difference very proactive in finding prospective buyers and an offer within a few months. Although this sale wasn't without a headache and proved... Read Full Review
Comments on Agent Fees
GOOD
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By : Daniel Bone
7 Apr 2019Hi Dawn. Thank you very much for the kind words and wonderful review. If we can ever help you again you know where we...
Purchace of Bungalow in ...
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5 Star Review
By : 'AB'
Services : Sales( As a Buyer )
Sold price : £115
Would you recommend ? : Yes
Postcode : DN21
17 Jan 2019
People found this helpful0
Humble apologies for the delay! I would like to thank you all so much for all your help re my recent purchase of 18 Park Hill Kirton in Lindsey. At times I was afraid of becoming devoid of my wits ! It went on and on and on etc! But . . . the one person who kept me (almost) sane was Mr Michael... Read Full Review
Comments on Agent Fees
Good
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By : Daniel Bone
7 Apr 2019Thank you for the 5 star...
I cant thank Diane and Doug ...
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5 Star Review
By : 'AMANDA'
Services : Sales( As a Vendor )
Sold price : £65500
Would you recommend ? : Yes
Postcode : DN32
6 Feb 2015
People found this helpful1
I cant thank Diane and Doug enough for the effort they went through to sell my property.Diane has excellent communication skills ,telling you exactly what is going on, with honest reliable advice if you are hesitant about anything.Doug really pushed to sell my house and was honest all the time.He... Read Full Review
Comments on Agent Fees
acceptable
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Both members of staff went ...
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5 Star Review
By : 'Jozsef'
Services : Sales( As a Buyer )
Sold price : £140000
Would you recommend ? : Yes
Postcode : DN40
30 Jan 2015
People found this helpful2
Both members of staff went far beyond the call of duty to assist us. They were both ourtesous, extremly helpful and all in all... Read Full Review
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From the initial valuation ...
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5 Star Review
By : 'Abigail'
Services : Sales( As a Vendor )
Sold price : £134000
Would you recommend ? : Yes
Postcode : DN40
22 Jan 2015
People found this helpful1
From the initial valuation through to the accepting of n offer after only a few days on the market! We as vendors have found all staff at DDM friendly, approachable and knowledgable on all aspects of the selling process. They have been prompt, efficient and given good sound advice. Feeling like... Read Full Review
Comments (1)Was this helpful?:
By : Callum Rogers
22 Jan 2015Thank you for your kind review Abi, Kind regards,...
I couldn't be more delighted ...
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5 Star Review
By : 'Bryan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DN35
10 Apr 2014
People found this helpful1
I couldn't be more delighted with the service I received from the team at DDM Grimsby. During the process from putting the house on the market I was contacted regularly with updates. When the sale was agreed Doug really showed what he was made of and really made what was to me a rather complicated ... Read Full Review
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This feedback is for, Doug ...
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5 Star Review
By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DN34
4 Feb 2014
People found this helpful7
This feedback is for, Doug Webster, Rachel Shadlock, Diane Soady, Callum Rogers and Nicola Bailey. This is/was my first time purchasing property and decided (after watching lots of Homes Under the Hammer) to invest my money in property, since the banks give pittance in interest, so, I visited... Read Full Review
Comments (0)Was this helpful?:
Rachel was fantastic from ...
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5 Star Review
By : 'Craig'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DN41
4 Feb 2014
People found this helpful6
Rachel was fantastic from start to finish. Our application wasn't perfect; but this was due to HMRC and their delays in processing paperwork due to me being self employed. Rachel always had the answers and gave us advice as and when we required it. She also arranged different products for us... Read Full Review
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Rachel helped me to get a ...
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5 Star Review
By : 'Nicola'
Services : Mortgages
Would you recommend ? : Yes
Postcode : DN40
4 Feb 2014
People found this helpful6
Rachel helped me to get a mortgage on my new property and I found her very helpful. I will be definitely going to see her again when my fix term is up. Thank you... Read Full Review
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I was kept informed all the ...
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5 Star Review
By : 'Linda'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DN
27 Nov 2013
People found this helpful9
I was kept informed all the time of exactly what was going on. I was given helpful advice on whether or not to accept offers. DDM carried out 20 viewings, and let me know every time what the potential buyer's response had been. Nicola produced a super set of photos for the website, and the... Read Full Review
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Both Doug & Diane have ...
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5 Star Review
By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DN41
20 Nov 2013
People found this helpful10
Both Doug & Diane have been excellent in their professionalism. We dealt with them not only in selling our property but also in renting a property through them, until we are in a position to purchase a suitable property. They have been extremely helpful, friendly and polite at all times and... Read Full Review
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Thanks Dougie for your ...
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5 Star Review
By : 'Lynn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DN41
4 Sept 2013
People found this helpful9
Thanks Dougie for your attention to selling our property, who has kept us informed of progress and helped us to achieve the price we had hoped for , didn't think that happened these days. Excellent all round service. Thanks for lovely photos too , sure this helped. Shall definitely use DDM... Read Full Review
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What a total professional ...
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5 Star Review
By : 'Julie'
Services : Mortgages
Would you recommend ? : Yes
Postcode : DN35
22 May 2013
People found this helpful10
What a total professional Rachel is in her role as mortgage advisor. We cannot thank her enough in the way she helped us with renewing our mortgage deal. She kept us up to date every step of the way. Nothing was a problem, excellent communication from beginning. It has being a real pleasure , which ... Read Full Review
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By : Rachel
5 Jun 2013Thank you, I have total job satisfaction reading this. Im glad your life is now more...
Glenn was absolutely ...
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5 Star Review
By : 'Jill'
Services : Mortgages
Would you recommend ? : Yes
Postcode : DN35
10 Apr 2013
People found this helpful8
Glenn was absolutely brilliant in both finding me a mortgage and liaising with mortgage company on my behalf.Any paperwork that I didnt understand he helped me with too.His help and patience made everything much easier for... Read Full Review
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I am over 65 and required a ...
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5 Star Review
By : 'Glenn'
Services : Mortgages
Would you recommend ? : Yes
Postcode : EX37
8 Apr 2013
People found this helpful8
I am over 65 and required a mortgage. Glenn was recommended to me. He explained the options available to me. My mortgage was processed efficiently and I was kept in the picture at all... Read Full Review
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I have been dealing with ...
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5 Star Review
By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DN
19 Jan 2013
People found this helpful8
I have been dealing with Callum since I first viewed my selected property in November last year. I found him to be very helpful with any queries that I had and he gave me the impression that he was well on top of things all the way through the negotiations. He kept in contact with me all the time... Read Full Review
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By : Callum DDM Residential
19 Jan 2013Thank you jim, very much appreciated. Good luck with everything on Monday as I won't see you on the day of completion. Thanks again! Kind regards...
We contacted ddm after ...
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5 Star Review
By : 'Cheryl'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DN35
17 Jan 2013
People found this helpful8
We contacted ddm after getting a valuation from another agent that we were not happy with. From the first initial telephone encounter to arrange a valuation, we found Callum to be so helpful. he was happy to listen to the reason for sale and to explain all our options. He arranged a time and date... Read Full Review
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By : Callum - DDM Residential
18 Jan 2013Thank you for your kind comments Cheryl. Very much appreciated. Kind regards, Callum, Nicola and all the Grimsby...
Initially we we're going to ...
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5 Star Review
By : 'Pete'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DN33
15 Jan 2013
People found this helpful6
Initially we we're going to let our property with DDM, the advice received in itself was fast, efficient and very professional! At the last minute, and I mean the day before we we're due to sign contracts, we had second thoughts and decided to sell our property instead! DDM we're very... Read Full Review
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By : Callum - DDM Residential
15 Jan 2013Thank you ever so much Mr and Mrs Marshall, Very much appreciated! Good Luck in your new...
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