By : 'Bev' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : DN16
11 Oct 2024
People found this helpful0
Marie is very good however the other girls in the Scunthorpe office are not very professional . They lied about trying to contact people who had asked to view my house and said they had left voice messages when they had not. I asked them to let me know the names of the viewers were that were coming ... Read Full Review
Services : Sales( As a Vendor )Date: 11th Oct 2024
Marie is very good however the other girls in the Scunthorpe office are not very professional . They lied about trying to contact people who had asked to view my house and said they had left voice messages when they had not. I asked them to let me know the names of the viewers were that were coming and still did not. They advised me to sell at the first offer that was made which was way below the asking price and would have lost me £20,000 if I had took their advice.
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ABVOID, they use gas and ...
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1 Star Review
By : 'Bradley' Services : Letting( Property Management ) Would you recommend ? : No Postcode : DN17
19 Aug 2024
People found this helpful0
If they still use gas and care I would avoid DDM residential as like the plague.
Gas and care have a reputation for ripping people off, shame on DDM for using... Read Full Review
Services : Letting( Property Management )Date: 18th Aug 2024
If they still use gas and care I would avoid DDM residential as like the plague.
Gas and care have a reputation for ripping people off, shame on DDM for using them
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I spoke to a women named ...
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5 Star Review
Lauren
By : 'Naomi' Services : Letting( Property Management ) Would you recommend ? : Yes Postcode : DN15
16 Feb 2023
People found this helpful0
I spoke to a women named 'Lauren' on the phone. I was looking for some advice on how to go about looking for a new property as im a first time buyer! Lauren took her time, gave me advice and she as so understanding of my situation. I did not view a property with DDM due to no properties... Read Full Review
Services : Letting( Property Management )Date: 16th Feb 2023
I spoke to a women named 'Lauren' on the phone. I was looking for some advice on how to go about looking for a new property as im a first time buyer! Lauren took her time, gave me advice and she as so understanding of my situation. I did not view a property with DDM due to no properties not matching my criteria, however, being patient and so helpful has made me feel more at ease at approaching estate agents! Many thanks to her, lovely women.
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Worst agency I’ve ...
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1 Star Review
By : 'Alisha' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £550 Would you recommend ? : No Postcode : DN17
10 May 2022
People found this helpful0
Unprofessional, disrespectful, disregarding to tenants. Would not recommend to a gold fish. Waste of time and the staff are beyond anything I have ever whitenesses before, complete lack of communication and do not care about their tenants only bothered about themselves and... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 10th May 2022
Unprofessional, disrespectful, disregarding to tenants. Would not recommend to a gold fish. Waste of time and the staff are beyond anything I have ever whitenesses before, complete lack of communication and do not care about their tenants only bothered about themselves and money.
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IGNORANT - Dont contact them ...
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1 Star Review
By : 'G-r' Services : Online Auctions Would you recommend ? : No Postcode : DL15
14 Sept 2021
People found this helpful2
IGNORANT - Dont contact them because they dont respond. There are others. Get in touch or Email goes unanswered... Read Full Review
I agree, I wouldn’t bother with them full stop they’re a shocking company to deal...
Hugely disappointed in this ...
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1 Star Review
By : 'Jayne' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : DN16
3 Mar 2018
People found this helpful7
Hugely disappointed in this company who over priced our property to sell which then inturn didnt create any viewings. The person who came to do the EPC rating was in my opinion totally unprofessional and thought he could barge around my house.
I had to chase this company all the time for things... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Mar 2018
Hugely disappointed in this company who over priced our property to sell which then inturn didnt create any viewings. The person who came to do the EPC rating was in my opinion totally unprofessional and thought he could barge around my house. I had to chase this company all the time for things like a property plan layout on the website and for weekly updates. The crunch came when I had already agreed a price on another property but DDM then sold the property from beneath us and never told us and we had to find out from the website that our dream house had been sold. A totally unprofessional business with no communication skills what so ever. All I ever heard from them is excuses, which are unacceptable. DDM have wasted my husbands and my time and are over priced on their selling fee as against others. NEVER ever again will I have anything to do with this company, totally useless!!!!!
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Hi Jayne,
My apologies for this being the first response you have had. We are sorry you had a bad experience with us at DDM. With regards to the offer, by law we have to put all offers forward we ...
LANDLORDS AVOID AT ALL ...
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1 Star Review
By : 'darren' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : DN17
16 Feb 2018
People found this helpful7
LANDLORDS AVOID AT ALL COSTS!!! They will send GAS AND CARE round to your house. Gas and care have a contract with DDM, and have a reputation for ripping people off. But DDM don't care about that, they still use them cause they are cheap, showing no care at all for the landlords they rent... Read Full Review
Comments on Agent Fees
Terrible, sending clueless scruffy people round to wreck my house
Services : Letting( As a Owner )Date: 16th Feb 2018
LANDLORDS AVOID AT ALL COSTS!!! They will send GAS AND CARE round to your house. Gas and care have a contract with DDM, and have a reputation for ripping people off. But DDM don't care about that, they still use them cause they are cheap, showing no care at all for the landlords they rent properties for.
Please look on facebook, you will find negative report after negative report. SHAME ON DMM FOR HELPING WRECK PEOPLE'S HOMES!!!
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Mathew is very professional ...
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1 Star Review
Matthew
By : 'lindabrumby' Services : Sales( As a Buyer ) Would you recommend ? : Yes
17 Jan 2015
People found this helpful0
Mathew is very professional and so friendly with his customers. No problem is too much trouble. He made sure the whole purchase went smoothly. First class and thank... Read Full Review
Mathew is very professional and so friendly with his customers. No problem is too much trouble. He made sure the whole purchase went smoothly. First class and thank you
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Good Morning Linda. I am just looking back over previous reviews and noticed your positive words towards Matthew, which is great but you only gave us 1 star. Am i correct to assume this should be 5...
Chris first came to value ...
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5 Star Review
Chris
Darryl
By : 'Deborah' Services : Sales( As a Vendor ) Sold price : £109950 Would you recommend ? : Yes Postcode : DN15
18 Jun 2014
People found this helpful2
Chris first came to value property found him honest and informative which made the descision to use DDM an easy one.
When property went on the market was regularly updated by Darryl and Emma and when I needed to get in touch with them they were always available and always knew who I was and what... Read Full Review
Services : Sales( As a Vendor )Date: 17th Jun 2014
Chris first came to value property found him honest and informative which made the descision to use DDM an easy one. When property went on the market was regularly updated by Darryl and Emma and when I needed to get in touch with them they were always available and always knew who I was and what property I was talking about very personal touch. They negociated a good price and saw the sale through with no problems all in all no hassles at all well done to DDM and the solicitor.
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Absolutely ridiculous ...
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1 Star Review
By : 'loz' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : DN21
5 Apr 2014
People found this helpful2
Absolutely ridiculous company! Severe lack of communication between all staff, branches and with ourselves (the tenant). Failed to tell us vital information that we needed to know after we incurred a house fire, and finding ourselves going directly to the landlord. Spoke to several different staff... Read Full Review
Services : Letting( As a Tenant )Date: 4th Apr 2014
Absolutely ridiculous company! Severe lack of communication between all staff, branches and with ourselves (the tenant). Failed to tell us vital information that we needed to know after we incurred a house fire, and finding ourselves going directly to the landlord. Spoke to several different staff members each time all of who were as equally useless. The landlord told us he no longer wanted to let it out and wanted to sell up and said he had informed DDM of this, yet on that same day they rang and told me our tenancy was not going to be ended. Changing their mind every 2 seconds whether we had to leave the property and regarding deposit, then saying the complete opposite to what they originally said the next day. They don't have a clue what is going on and to say we have a young child have no urgency or regard for anyone else. We were told if we cleared the property and handed keys in we would get some deposit back so we did, then they emailed saying we were entitled to nothing. Really unimpressed, no regard for the customer at all.
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Dear Miss Oldman, You have admitted the house fire & smoke damage was caused by your own negligence and started in the bedroom on a Friday evening. You told us this house fire was caused by...
We had a very positive ...
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5 Star Review
Emma
By : 'Fiona' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : DN15
2 Mar 2014
People found this helpful6
We had a very positive experience with this Estate Agent from our first enquiry, to viewing and eventually buying the property. Emma in particular stood out and was very positive, knowledgable and personable, and helped make what can be a very stressful time, a happy and exciting one and was a... Read Full Review
We had a very positive experience with this Estate Agent from our first enquiry, to viewing and eventually buying the property. Emma in particular stood out and was very positive, knowledgable and personable, and helped make what can be a very stressful time, a happy and exciting one and was a pleasure to deal with.
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I have found Lynne ...
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4 Star Review
By : 'MR' Services : Letting( As a Owner ) Would you recommend ? : Yes
7 Sept 2012
People found this helpful3
I have found Lynne professional in all of our dealings. She is extremely efficient and actions my requests or any related property issues in a timely fashion.
I believe that Lynne is trustworthy with the effect that repairs up an agreed value she does not require my permission to initiate the... Read Full Review
Services : Letting( As a Owner )Date: 7th Sep 2012
I have found Lynne professional in all of our dealings. She is extremely efficient and actions my requests or any related property issues in a timely fashion.
I believe that Lynne is trustworthy with the effect that repairs up an agreed value she does not require my permission to initiate the fix.
Summary: Due to Lynne's approach and service I have not looked around for another property management company.
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Surveyed properties that we ...
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5 Star Review
By : 'Stephen' Services : Property Management Would you recommend ? : Yes
24 Aug 2012
People found this helpful4
Surveyed properties that we have available and took over the entire management In a troublr free... Read Full Review
Services : Letting( As a Owner )Date: 13th Aug 2012
This agency seems to handle all issues quickly and efficiently, and provides all the information one might want,
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i found darryl to be friendly ...
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4 Star Review
Darryl
By : 'sarah' Services : Sales( As a Buyer ) Would you recommend ? : Yes
11 Aug 2012
People found this helpful3
i found darryl to be friendly ,helpful,and proffesional.he always had time to explain things and keep me well informed,he helped alot with the purchase of the property .nothing was too much... Read Full Review
i found darryl to be friendly ,helpful,and proffesional.he always had time to explain things and keep me well informed,he helped alot with the purchase of the property .nothing was too much trouble.
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Great Service - i actually ...
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5 Star Review
By : 'James' Services : Letting( As a Owner ) Would you recommend ? : Yes
22 Feb 2012
People found this helpful2
Great Service - i actually went in to thank the team last week for dealing with my mums property for the last 6 years. All friendly and professional.
very unfair comments from the other people. if in doubt speak with them direct. i can not say enough about how goofd they and the sakes team... Read Full Review
Services : Letting( As a Owner )Date: 22nd Feb 2012
Great Service - i actually went in to thank the team last week for dealing with my mums property for the last 6 years. All friendly and professional.
very unfair comments from the other people. if in doubt speak with them direct. i can not say enough about how goofd they and the sakes team were.
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Poor and insufficient ...
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1 Star Review
By : 'Lewis' Services : Letting( As a Owner ) Would you recommend ? : No
7 Feb 2012
People found this helpful1
Poor and insufficient communication riddled with spelling and grammatical errors.
Very slow to liaise between tenant & landlord.
Do not 'manage' the property, as a landlord I visited the property myself to rectify a repair issue while they simply sent a few emails and took their 11%+vat-no... Read Full Review
What agent could do to change your mind?
Provide an efficient service with communication from the agent that comes in a timely manner without landlord initiation.
Provide excellent customer service that justifies the management fee.
Offer compensation for mistakes or redemtion of some of the fee for incompetencies.
Services : Letting( As a Owner )Date: 7th Feb 2012
Poor and insufficient communication riddled with spelling and grammatical errors. Very slow to liaise between tenant & landlord. Do not 'manage' the property, as a landlord I visited the property myself to rectify a repair issue while they simply sent a few emails and took their 11%+vat-no offer of a refund though for managing my own property! Late rent payments with no prior warning or communication.
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I understand we addressed these issues through the ombudsman who found in our favour. I am sorry that due to your circumstances our relationship...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Awards won by DDM Residential, Scunthorpe DN15 7PQ