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Scunthorpe, DN15

2.9/5, 17 Reviews
53% Recommended

100% letting valuation accuracy

99% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%99.00%£550£550
Address

DDM Residential
46 Oswald RoadScunthorpe, North Lincolnshire
DN15 7PQ
01724 868 168

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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DDM Residential Branches (View All 6)
Marie is very good however ...

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3 Star Review

By : 'Bev'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : DN16

11 Oct 2024
People found this helpful0

Marie is very good however the other girls in the Scunthorpe office are not very professional . They lied about trying to contact people who had asked to view my house and said they had left voice messages when they had not. I asked them to let me know the names of the viewers were that were coming ... Read Full Review

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ABVOID, they use gas and ...

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1 Star Review

By : 'Bradley'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : DN17

19 Aug 2024
People found this helpful0

If they still use gas and care I would avoid DDM residential as like the plague. Gas and care have a reputation for ripping people off, shame on DDM for using... Read Full Review

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I spoke to a women named ...

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5 Star Review
UserName

Lauren

By : 'Naomi'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : DN15

16 Feb 2023
People found this helpful0

I spoke to a women named 'Lauren' on the phone. I was looking for some advice on how to go about looking for a new property as im a first time buyer! Lauren took her time, gave me advice and she as so understanding of my situation. I did not view a property with DDM due to no properties... Read Full Review

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Worst agency I’ve ...

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1 Star Review

By : 'Alisha'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : DN17

10 May 2022
People found this helpful0

Unprofessional, disrespectful, disregarding to tenants. Would not recommend to a gold fish. Waste of time and the staff are beyond anything I have ever whitenesses before, complete lack of communication and do not care about their tenants only bothered about themselves and... Read Full Review

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IGNORANT - Dont contact them ...

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1 Star Review

By : 'G-r'
Services : Online Auctions
Would you recommend ? : No
Postcode : DL15

14 Sept 2021
People found this helpful2

IGNORANT - Dont contact them because they dont respond. There are others. Get in touch or Email goes unanswered... Read Full Review

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By : Nat

4 Jan 2022

I agree, I wouldn’t bother with them full stop they’re a shocking company to deal...

Hugely disappointed in this ...

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1 Star Review

By : 'Jayne'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DN16

3 Mar 2018
People found this helpful7

Hugely disappointed in this company who over priced our property to sell which then inturn didnt create any viewings. The person who came to do the EPC rating was in my opinion totally unprofessional and thought he could barge around my house. I had to chase this company all the time for things... Read Full Review

Comments (1)
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By : Daniel Bone

7 Apr 2019

Hi Jayne, My apologies for this being the first response you have had. We are sorry you had a bad experience with us at DDM. With regards to the offer, by law we have to put all offers forward we ...

LANDLORDS AVOID AT ALL ...

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1 Star Review

By : 'darren'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DN17

16 Feb 2018
People found this helpful7

LANDLORDS AVOID AT ALL COSTS!!! They will send GAS AND CARE round to your house. Gas and care have a contract with DDM, and have a reputation for ripping people off. But DDM don't care about that, they still use them cause they are cheap, showing no care at all for the landlords they rent... Read Full Review


Comments on Agent Fees

Terrible, sending clueless scruffy people round to wreck my house

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Mathew is very professional ...

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1 Star Review
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Matthew

By : 'lindabrumby'
Services : Sales( As a Buyer )
Would you recommend ? : Yes

17 Jan 2015
People found this helpful0

Mathew is very professional and so friendly with his customers. No problem is too much trouble. He made sure the whole purchase went smoothly. First class and thank... Read Full Review

Comments (1)
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By : Daniel Bone

7 Apr 2019

Good Morning Linda. I am just looking back over previous reviews and noticed your positive words towards Matthew, which is great but you only gave us 1 star. Am i correct to assume this should be 5...

Chris first came to value ...

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5 Star Review
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Chris

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Darryl

By : 'Deborah'
Services : Sales( As a Vendor )
Sold price : £109950
Would you recommend ? : Yes
Postcode : DN15

18 Jun 2014
People found this helpful2

Chris first came to value property found him honest and informative which made the descision to use DDM an easy one. When property went on the market was regularly updated by Darryl and Emma and when I needed to get in touch with them they were always available and always knew who I was and what... Read Full Review

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Absolutely ridiculous ...

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1 Star Review

By : 'loz'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DN21

5 Apr 2014
People found this helpful2

Absolutely ridiculous company! Severe lack of communication between all staff, branches and with ourselves (the tenant). Failed to tell us vital information that we needed to know after we incurred a house fire, and finding ourselves going directly to the landlord. Spoke to several different staff... Read Full Review

Comments (1)
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By : DDM The Letting Centre

9 Apr 2014

Dear Miss Oldman, You have admitted the house fire & smoke damage was caused by your own negligence and started in the bedroom on a Friday evening. You told us this house fire was caused by...

We had a very positive ...

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5 Star Review
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Emma

By : 'Fiona'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DN15

2 Mar 2014
People found this helpful6

We had a very positive experience with this Estate Agent from our first enquiry, to viewing and eventually buying the property. Emma in particular stood out and was very positive, knowledgable and personable, and helped make what can be a very stressful time, a happy and exciting one and was a... Read Full Review

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I have found Lynne ...

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4 Star Review

By : 'MR'
Services : Letting( As a Owner )
Would you recommend ? : Yes

7 Sept 2012
People found this helpful3

I have found Lynne professional in all of our dealings. She is extremely efficient and actions my requests or any related property issues in a timely fashion. I believe that Lynne is trustworthy with the effect that repairs up an agreed value she does not require my permission to initiate the... Read Full Review

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Surveyed properties that we ...

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5 Star Review

By : 'Stephen'
Services : Property Management
Would you recommend ? : Yes

24 Aug 2012
People found this helpful4

Surveyed properties that we have available and took over the entire management In a troublr free... Read Full Review

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This agency seems to handle ...

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5 Star Review

By : 'richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes

13 Aug 2012
People found this helpful5

This agency seems to handle all issues quickly and efficiently, and provides all the information one might... Read Full Review

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i found darryl to be friendly ...

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4 Star Review
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Darryl

By : 'sarah'
Services : Sales( As a Buyer )
Would you recommend ? : Yes

11 Aug 2012
People found this helpful3

i found darryl to be friendly ,helpful,and proffesional.he always had time to explain things and keep me well informed,he helped alot with the purchase of the property .nothing was too much... Read Full Review

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Great Service - i actually ...

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5 Star Review

By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes

22 Feb 2012
People found this helpful2

Great Service - i actually went in to thank the team last week for dealing with my mums property for the last 6 years. All friendly and professional. very unfair comments from the other people. if in doubt speak with them direct. i can not say enough about how goofd they and the sakes team... Read Full Review

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Poor and insufficient ...

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1 Star Review

By : 'Lewis'
Services : Letting( As a Owner )
Would you recommend ? : No

7 Feb 2012
People found this helpful1

Poor and insufficient communication riddled with spelling and grammatical errors. Very slow to liaise between tenant & landlord. Do not 'manage' the property, as a landlord I visited the property myself to rectify a repair issue while they simply sent a few emails and took their 11%+vat-no... Read Full Review


What agent could do to change your mind?

Provide an efficient service with communication from the agent that comes in a timely manner without landlord initiation. Provide excellent customer service that justifies the management fee. Offer compensation for mistakes or redemtion of some of the fee for incompetencies.

Comments (1)
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By : DDM Residential

22 Feb 2012

I understand we addressed these issues through the ombudsman who found in our favour. I am sorry that due to your circumstances our relationship...

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