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The UK's Largest Customer Review Website for the Property Industry

3.8/5, 11 Reviews
73% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
By : 'Jack'
Services :
Would you recommend ? : No
Postcode : PE1
On the surface all seemed fairly efficient with this company and I eventually paid my deposit after getting assurances that several jobs on the property were completed. As I needed to move in quickly I agreed that the work could be done after I'd moved in. Job list was simple: 1 x set of blinds, toilet seat replaced and washing machine fitted. It soon transpired that the only thing this agent treats with ANY urgency is the collection of money! As I moved in during the Winter period I obviously required to heat the property - cue problem number 1! I spent a whole month with NO heating / hot water during a bitter winter, complete with frost / snow. It took in excess of 5 weeks to remedy this, . Meanwhile I ended up with a serious chest infection and subsequently was admitted to hospital . Then onto the next issues - the blinds / toilet seat were never replaced and I had to do so at my own expense; despite repeated requests for this to be addressed. Once out of hospital, I moved in the rest of my furniture and TV etc. Next issue - NO TV signal! Despite paying in full for my TV licence, I then waited for - and wait for this one! - 3 months to finally get a new connection installed ..... All this crowd are good for is money collection, they really don't know the meaning of the words "customer service" and I would genuinely recommend that tenants avoid them; the choice is yours...Should you choose to use them, then I STRONGLY advice that you get everything in writing or, better still, if there are jobs that need doing, don't put down a deposit or sign anything until the work is complete. It also took over 4 weeks to get the washing machine plumbed in
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 75% | £130,000 | £385,000 |
| Lettings | 100% | 75% | £525 | £695 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 4 | 3 | 1 | 0 | 2 | 0 | 0 | 0 |
Jolliffe Daking
37 Broadway, Peterborough, Cambridgeshire
PE1 1SQ
01733 344222





By : 'Simone'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : PE1
THE WORSE EXPERIENCE! They actually took money from my deposit for a cleaning, which was agreed on the condition of proof and when I asked for the proof they didn't want to give and kept my money. I don't recommend it. Look for a better ... Read Full Review
By : Paul Dawson
7 Oct 2024An agreed amount for removal of the abandoned washing machine and cleaning were deducted from the tenancy deposit. Copy Invoices were sent to the tenant to confirm works had been carried out and...

By : 'Paul'
Branch : Peterborough, 37 Broadway
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : Yes
Postcode : PE3
I cannot praise Simon enough for the absolutely first class service he gave during the sale of my late parents home. As l do not live in the area he went above and beyond the service he gave, in a reassuring manner and in tending to the property in my absence. He is thoroughly professional but ... Read Full Review

By : 'Helen'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Absolutely brilliant service from Niki. Very quick replies to emails. Fantastic cannot fault the service. Would highly recommend this company Thank you again Niki for all your ... Read Full Review

By : 'Phil'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : PE3
Always excellent and efficient service. Any requests are responded to by return and work/repairs are carried out without the need to be present. My main contact is Nicci, who manages problems and provides solution's, whilst maintaining contact and providing updates. Very friendly and welcoming ... Read Full Review
The fees were reasonable and considerably less than certain other local agents
By : Emma Johnson
5 Apr 2017A great review Phil. Many thanks for taking the time to review us. Much appreciated. ...
By : 'Cathy'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
Myself and my daughter started renting with Jolliffe and Daking nearly three years ago.In this time I have found them to be extremely pleasant and helpful at all times.When contacting them about any repairs they were always dealt with swiftly, on one occasion within two hours (central heating); ... Read Full Review
I find the fees very acceptable.
By : Emma Johnson
5 Apr 2017A lovely review Cathy. Many thanks from all of us at Jolliffe-daking....
By : 'Des'
Branch : Peterborough, 37 Broadway
Services : Sales( As a Buyer )
Sold price : £130000
Would you recommend ? : Yes
Postcode : PE7
Whole experience of purchasing a house was made much easier with the help of Jolliffe Daking and in particular Jenna Buttery. Although my purchase fell through right at the last minute due to the vendor pulling out, I cannot thank Jenna enough for her efforts in doing all she could for me during ... Read Full Review
Good
By : 'Jason'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE1
I would like to thank Jenna Buttery and the whole team at Joliffe Daking for all their continued support and help with the purchase of the houses we bought and for finding us excellent tenants. We would have no hesitation in recommending joliffe Daking to Buyers, sellers and tenants who are looking ... Read Full Review
Good
By : 'Rodger'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE1
I have just taken out a tenancy for 12 months, I am thrilled with my new home , the process was easy with great communication from Sue and Lorraine , when I moved in there was a cracked tile in bathroom I pointed this out to Sue within a couple of hours a contractor was at my door to repair . ... Read Full Review
By : 'Alex'
Branch : Peterborough, 37 Broadway
Services : Sales( As a Buyer )
Sold price : £145000
Would you recommend ? : Yes
Postcode : PE3
Purchased several houses for investment from this company over the past 7 years. I have always been greeted by a happy friendly face who is pleased to speak to you and will go out of the way to get things sorted if there is an issue. I have had several meetings with the young lady on sales recently ... Read Full Review
By : 'Oliver'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE1
My wife and I stayed in one of their flats for over a year. During that time, this agency showed itself to be rude, aggressive and deliberately ineffecient whenever anything needed doing. We moved in and they showed no interest in clearly telling us where the electric meter was or how to get ... Read Full Review
Bad. They fight for every penny and lie, in order to get it back.
By : Simone
8 Oct 2024It’s all true I’m having the same problems! They are the worse in...
By : 'Jack'
Branch : Peterborough, 37 Broadway
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE1
On the surface all seemed fairly efficient with this company and I eventually paid my deposit after getting assurances that several jobs on the property were completed. As I needed to move in quickly I agreed that the work could be done after I'd moved in. Job list was simple: 1 x set of ... Read Full Review
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Last updated at 11/1/2017, 9:31:07 AM by allAgents