I found Linda Selman so awful to deal with that I had to withdraw my application to rent one of the properties she was managing. When I first met her I was with two friends viewing another of her properties. She was so rude and obnoxious on this occasion that she managed to offend both the friends I was with. We could not believe anyone could be so obnoxious. She was so awful it was surreal and we laughed about it for the rest of the day. However, when I put in an offer on one of her other properties it became apparent that her incredible rudeness was not a one-off. From the outset she was consistently rude, over-bearing, condescending, unapproachable, constantly on the side of the landlord, and totally unprofessional. It was my first time as a tenant so I was unused to the process, but if I asked a question she accused me of being difficult and not committed to the rental. She persistently told me the landlords were concerned about my commitment even though I had done nothing except ask two questions about the process. For instance, one of my questions regarded the deposit which she insisted was paid with her admin fee. She referred to the deposit as a 'holding deposit'. I queried this as it indicated that it was being used to 'hold' the property prior to renting, so may not be fully refundable. This query was met with an endless verbal and written onslaught from her at every opportunity on how she and the landlords were concerned at my questioning and my lack of commitment, etc, etc. On one occasion while speaking with her on the telephone I had to insist she spoke to me politely and professionally, which anyway made no difference to her constant rude and offensive manner. I tried hard not to phone her as any conversation sent her immediately into a diatribe on how awful and terrible I was, whilst alway insisting the landlords were the injured parties just by being subjected to me. Her emails were only slightly less offensive but still lacked any professional assistance. It seems very odd that someone who must deal with the public on a regular basis, and (you would have thought) would want to rent out the properties she manages, can be so jaw-droppingly discourteous, unhelpful, and belligerent. I am not sure what exactly her problem is, and frankly I am not interested, but at least it is no longer a problem I have to deal with. My strong advice is to stay well away. Linda Spelman is someone who truly gives letting agents a very bad name.