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2.3/5, 3 Reviews
33% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Let'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : E16
Before working with this agent make sure they are ARLA, RLA or TPOS registered and check their deposits are held with a custodial service (DPS, not TDS or MyDeposits). Thomas Paul Channell has a history of failed property businesses with landlords and tenants left without rent and deposits, so my advice is to steer well clear!
By : The Director
11 Nov 2013Claytons is under offer and will soon be bought out. The new parent company is registered with the Ombudsman and several members are currently taking their ARLA/NFOPP exams. Doing our due diligence it appears that all is in order and we have found no issues whatsoever with the paperwork. Once the merger goes ahead, a link will be sent to clients asking for more positive and truthful feedback. [Please don't believe everything you read... especially by anonymous posters.]
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Claytons
3 Thames Road
Royal Docks, London, Greater London
E16 2EZ
020 35 199 299
By : 'Let'
Branch : London, 3 Thames Road
Royal Docks
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E16
Before working with this agent make sure they are ARLA, RLA or TPOS registered and check their deposits are held with a custodial service (DPS, not TDS or MyDeposits). Thomas Paul Channell has a history of failed property businesses with landlords and tenants left without rent and deposits, so my ... Read Full Review
By : The Director
11 Nov 2013Claytons is under offer and will soon be bought out. The new parent company is registered with the Ombudsman and several members are currently taking their ARLA/NFOPP exams. Doing our due...
By : 'Tracy'
Branch : London, 3 Thames Road
Royal Docks
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : E16
Please do not use this agency. He will take your holding deposit ,request your deposit and months rent and he has not even secured the property ,he then recused to give you the deposit back. I nearly ended up homeless because of him. He is totally dishonest and I am currently pursuing with the ... Read Full Review
When the agent took my deposit he said he had secured the property,after my daughter spoke with the Property MNagement Company 2 days later they advised the offer had not been agreed.When I requested my deposit back the agent became abusive and claimed I could not have it back . Certainly not an honest Agency and I will continue to make sure I pursue the return of my money via Legal channels and warn everyone I know to spread th word not to use this agent.
By : Tom
17 Oct 2013Unfortunately this was a clear case of a tenant making multiple offers via multiple agents and not respecting the process. This prospective tenant's offer was accepted. According to our Tenants...

By : 'sjamie'
Branch : London, 3 Thames Road
Royal Docks
Services : Letting (As a Owner)
Would you recommend ? : Yes
Having let my property with Guy Salmon and had an absolute disaster... The concierge put me in touch with Tom at Claytons. He helped me to find new tenants and even offered free rent guarantee so I don't ever get burned again! Excellent experience and can't thank Tom enough. Happy to leave ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.