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Sutton, SM3

2.3/5, 3 Reviews
33% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

0% sales fee satisfaction

0% letting fee satisfaction

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"I have contacted them three..."

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1 Star Review

By : 'Jakes'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No

10 Sept 2010
People found this helpful9

I have contacted them three or four times regarding different properties, get the initial call back - they take the details and never bother to schedule an appointment or call back. Absolutely hate their attitude, will never use them ever. I guess they decide that I am not worth their while - lack of basic customer service.

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By : Mr And Mrs L

1 Oct 2010

That's very odd because I had the opposite experience. Isn't it the person you buy into more than the brand in reality? I have sold several properties through different branchs in Surrey including Sutton and they were super. I have always had prompt feedback within hours of every viewing. Every viewing was accompanied unliked other agents I have used! Shame that you have experience a different attitude. I would reccomend them time and time again. Mr and Mrs L

By : SNG

1 Jun 2011

Definitely Sutton branch agents are over valued the prices of the properties compare to other agents. I compared the prices of other agents, these guys always putting higher prices and creating high expectation to the sellers.

By : Fuming

19 Aug 2013

SNG - I completely agree. Currently selling with them and I found the same. Worse still feedback from prospective buyers seems top be used as a tool by the agent to justify their valuation or to encourage seller to take an offer.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%0%£0£0
Lettings0%0%£1,500£1,500
Address

Cubitt & West
2 Ewell Road Cheam Sutton, Greater London
SM3 8BU
0208 661 1531

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Cubitt & West Branches (View All 58)
I have been renting since ...

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5 Star Review
UserName

By : 'Alex'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR8

14 Dec 2012
People found this helpful0

I have been renting since 2009 and have never received such a fantastic service before. Leanne was brilliant for start to finish. She was so helpful & kept me informed at all times any slight hiccups she helped to over come. I couldn't recommend her highly... Read Full Review

Comments (0)Was this helpful?:
Horrible experience. The so ...

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1 Star Review

By : 'Win'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No

2 Feb 2011
People found this helpful9

Horrible experience. The so called senior branch manager there did not handle the file up to the standard I would expect from a junior sales representative (not to mention he is the branch manager). The survey we did disclose asbestos on the flat. I made my requirements clear, basically to have... Read Full Review

Comments (0)Was this helpful?:
I have contacted them three ...

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1 Star Review

By : 'Jakes'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No

10 Sept 2010
People found this helpful9

I have contacted them three or four times regarding different properties, get the initial call back - they take the details and never bother to schedule an appointment or call back. Absolutely hate their attitude, will never use them ever. I guess they decide that I am not worth their while - lack... Read Full Review

Comments (3)Was this helpful?:

By : Mr And Mrs L

1 Oct 2010

That's very odd because I had the opposite experience. Isn't it the person you buy into more than the brand in reality? I have sold several properties through different branchs in Surrey including ...

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Awards won by Cubitt & West, Sutton SM3 8BU