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Glasgow, G2
1/5, 1 Reviews
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"Unethical..."
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1 Star Review
By : 'Property purchase'
Services : Sales( I bought a property using them)
Would you recommend ? : No
Postcode : EH11
15 Feb 2026
People found this helpful0
Don't use this company - additional charges. Agreed a fixed fee then charged thousands more many months after the sale "unbilled time". Very unethical and please use another company property tranactions. Not responding to our points, eg providing signed letter of engagement. Hugely disappointed and frustrated with Gilson Gray. Also aware of this practice with other people in the property space so this is not a one off. Complaint being made to Scottish Legal Complaints Commission.
Comments on Agent Fees
Don't use this company - additional charges. Agreed a fixed fee then charged thousands more many months after the sale for "unbilled time". Very unethical and please use another company for property tranactions. Not responding to our points, eg providing signed letter of engagement. Hugely disappointed and frustrated with Gilson Gray. Also aware of this practice with other people in the property space so this is not a one off. Complaint being made to Scottish Legal Complaints Commission.
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Gilson Gray LLP
160 West George Street, Glasgow, City of Glasgow
G2 2HQ
0141 530 20 21
Services offered
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- Lettings
- Block Management
- Surveys
- Conveyancing
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Unethical ...
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1 Star Review
By : 'Property'
Services : 4
Would you recommend ? : No
Postcode : EH11
15 Feb 2026
People found this helpful
Don't use this company - additional charges. Agreed a fixed fee then charged thousands more many months after the sale "unbilled time". Very unethical and please use another company property tranactions. Not responding to our points, eg providing signed letter of engagement. Hugely disappointed ... Read Full Review
Comments on Agent Fees
Don't use this company - additional charges. Agreed a fixed fee then charged thousands more many months after the sale for "unbilled time". Very unethical and please use another company for property tranactions. Not responding to our points, eg providing signed letter of engagement. Hugely disappointed and frustrated with Gilson Gray. Also aware of this practice with other people in the property space so this is not a one off. Complaint being made to Scottish Legal Complaints Commission.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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