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Upminster, RM14

4.9/5, 401 Reviews
95% Recommended

98% sales valuation accuracy

98% letting valuation accuracy

98% sales fee satisfaction

96% letting fee satisfaction

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The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. Many of t
he sales and lettings teams have been working locally for a number of years and some live in the area themselves. Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
"Great team / great..."

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5 Star Review
UserName

Charlotte

UserName

Charlotte

By : 'N Guy'
Services : Sales(I sold a property using them)
Sold price : £335000
Would you recommend ? : Yes
Postcode : RM15

12 Feb 2026
People found this helpful0

I honestly couldn’t have asked a better experience with this estate agent. The whole team is so friendly, approachable and genuinely helpful — you really feel like you’re in safe hands from the start. Everyone is knowledgeable and happy to step in whenever needed, which made the whole process feel smooth and far less stressful. A special mention has to go to Charlotte Walker, the Sale Progressor, who was absolutely excellent throughout. She kept everything moving, kept us regularly updated, and was always on hand to answer any questions. Her communication and dedication really made a difference and gave us so much confidence during the sale. It’s also clear the branch is brilliantly led by Charlotte, whose leadership shows in how supportive, efficient and capable the whole team is. Such a great team effort all round — I’d highly recommend them to anyone looking to buy or sell!


Comments on Agent Fees

Comparable to others with better service

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales98.00%98%£60,000£9,000,000
Lettings98%96%£825£3,500
Areas covered
  • RM14
  • RM14 6
Address

Beresfords
16 Station RoadUpminster, Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Beresfords Branches (View All 16)
Call Charlotte Micallef To ...

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5 Star Review
UserName

By : 'David'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14

17 Feb 2026
People found this helpful1

5Star Review Charlotte Micallef at Beresfords, Upminster From the very start, Charlotte Micallef at Beresfords in Upminster stood out among the four local agents I invited to value and sell my property—Balgores, GriffinGates & Parish, Mark Bowya, and Beresfords. Charlotte was the only one who... Read Full Review

Comments (1)Was this helpful?:

By : Alison Horsley

17 Feb 2026

Many thanks David for taking the time to post your detailed review for Charlotte and her team at our Upminster office. Charlotte prides herself on the quality of her customer care and will always go ...

Charlotte was really helpful ...

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5 Star Review

By : 'Mr'
Services : 3
Would you recommend ? : Yes
Postcode : RM14

13 Feb 2026
People found this helpful

Charlotte was really helpful and we have been impressed with how quickly Beresfords have sold our... Read Full Review

Comments (0)Was this helpful?:
Charlotte was really helpful ...

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5 Star Review
UserName

By : 'Mr'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14

13 Feb 2026
People found this helpful0

Charlotte was really helpful and we have been impressed with how quickly Beresfords have sold our... Read Full Review

Comments (0)Was this helpful?:
Great team / great ...

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5 Star Review

By : 'N'
Services : 3
Sold price : £335000
Would you recommend ? : Yes
Postcode : RM15

12 Feb 2026
People found this helpful

I honestly couldn’t have asked a better experience with this estate agent. The whole team is so friendly, approachable and genuinely helpful — you really feel like you’re in safe hands from the start. Everyone is knowledgeable and happy to step in whenever needed, which made the whole process feel ... Read Full Review


Comments on Agent Fees

Comparable to others with better service

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First class ...

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5 Star Review

By : 'Pauline'
Services : 3
Sold price : £710000
Would you recommend ? : Yes
Postcode : RM14

12 Feb 2026
People found this helpful

Beresfords recently acted us in the sale of our house. Charlotte and her team deserve the highest praise their ceaseless endeavours to sell our house. Charlotte and Josh are utterly professional, incredibly knowledgeable and at the top of their game. I cannot recommend them highly... Read Full Review


Comments on Agent Fees

You get what you pay for!

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Would Highly ...

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5 Star Review
UserName

UserName

By : 'Lorna'
Services : Sales (As a Vendor)
Sold price : £650000
Would you recommend ? : Yes
Postcode : RM14

30 Jan 2026
People found this helpful0

I cannot recommend Charlotte Micallef, the Senior Branch Manager at Beresfords in Upminster, enough. Charlotte was absolutely amazing throughout the entire process of selling my house. She is incredibly trustworthy, honest, proactive, and dedicated—she truly did an outstanding job. Initially, I... Read Full Review

Comments (0)Was this helpful?:
Outstanding Service from ...

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5 Star Review
UserName

UserName

By : 'Marc'
Services : Sales (As a Vendor)
Sold price : £650000
Would you recommend ? : Yes
Postcode : RM14

28 Jan 2026
People found this helpful1

I cannot recommend Beresfords in Upminster enough! Charlotte Micallef, the Senior Branch Manager, has been absolutely incredible throughout our entire experience. She is highly proactive, dedicated, and truly went above and beyond to ensure we achieved the best possible outcome. Thanks to her... Read Full Review

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Choose ...

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5 Star Review
UserName

By : 'Karen'
Services : Sales (As a Vendor)
Sold price : £525000
Would you recommend ? : Yes
Postcode : RM14

28 Jan 2026
People found this helpful1

My experience with Beresfords in Upminster, and especially with Charlotte Micallef, has been nothing short of exceptional. Charlotte is an outstanding Senior Branch Manager who truly stands out from the crowd. From the moment I met her, I was impressed by her proactive approach, deep knowledge, and ... Read Full Review


Comments on Agent Fees

Regarding their fees, I want to be transparent — they are not the cheapest agents out there. However, you truly get what you pay for. Their marketing is top-notch, including professional photos and extensive advertising, which significantly increases the visibility of your property. Their experience, dedication, and proven results justify the higher fees. You’re investing in a team that is committed to achieving the best possible sale price and providing exceptional service from start to finish.

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I had an outstanding ...

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5 Star Review
UserName

UserName

By : 'S'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RM14

26 Jan 2026
People found this helpful1

I had an outstanding experience at this branch. The team is incredibly dedicated and provides a high level of professional service. It was truly a pleasure to choose them, and I cannot recommend highly... Read Full Review

Comments (0)Was this helpful?:
Our experience with ...

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5 Star Review
UserName

By : 'E'
Services : Sales (As a Vendor)
Sold price : £2
Would you recommend ? : Yes
Postcode : RM14

9 Jan 2026
People found this helpful3

Our experience with beresfords has been nothing but amazing service. From the moment Charlotte came to value our house there was never any doubt which agent we wanted to sell our house. Communication has been fantastic, always available our calls and has helped us every step of the way. I would... Read Full Review

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Excellent service from ...

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5 Star Review

By : 'Karen'
Services : 3
Would you recommend ? : Yes
Postcode : RM14

8 Jan 2026
People found this helpful

I was very pleased with the service I received from Charlotte and Josh. They were professional, friendly, and always helpful, dealing with all of my queries promptly and clearly. The whole process was handled smoothly, and their communication made everything much easier. I wouldn’t hesitate to... Read Full Review

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First class ...

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5 Star Review
UserName

By : 'JLM'
Services : Sales (As a Vendor)
Sold price : £750000
Would you recommend ? : Yes
Postcode : RM14

9 Dec 2025
People found this helpful2

Josh is polite, friendly and Professional. He is a skilled negotiator and knows how to close a deal to the vendors... Read Full Review

Comments (0)Was this helpful?:
Fantastic service with ...

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5 Star Review
UserName

UserName

By : 'Nicky'
Services : Sales (As a Vendor)
Sold price : £325000
Would you recommend ? : Yes
Postcode : RM15

8 Dec 2025
People found this helpful1

From start to finish, Charlotte was absolutely fantastic — professional, knowledgeable, and genuinely helpful throughout the entire process. The property needed a fair amount of work before going to market, and Charlotte gave clear, honest, and practical advice on what really needed to be done to... Read Full Review

Comments (0)Was this helpful?:
Great team - especially ...

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5 Star Review
UserName

By : 'Roxanne'
Services : Sales (As a Buyer)
Sold price : £655
Would you recommend ? : Yes
Postcode : RM14

6 Dec 2025
People found this helpful1

Buying a home can be stressful, and estate agents often get a bad reputation (and some of them, understandably!), but this team truly broke that stereotype. From day one, they approached everything with a personable, genuine manner that immediately put us at ease. Even though they were working the ... Read Full Review

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Charlotte Micallef goes above ...

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5 Star Review
UserName

UserName

By : 'RICKY'
Services : Sales (As a Vendor)
Sold price : £550000
Would you recommend ? : Yes
Postcode : RM17

5 Dec 2025
People found this helpful1

Five stars simply aren’t enough Charlotte Micallef and her incredible team at Beresfords Upminster. From start to finish, Charlotte was exceptional—her knowledge of the market, her professionalism, and her genuine passion helping her clients shine through in everything she does. Nothing was... Read Full Review


Comments on Agent Fees

Beresfords weren’t the cheapest agent, but you truly pay for what you get. If you want an agent who will work hard to achieve the best possible price in the market, they are the team to trust. My home is my biggest asset, and I’m genuinely glad I chose Beresfords to handle the sale.

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Outstanding Service from ...

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5 Star Review
UserName

UserName

By : 'Elaine'
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : RM14

26 Nov 2025
People found this helpful1

Charlotte is simply amazing! She handled the sale of my home with so much care and professionalism. Her communication was constant, her advice honest, and her energy infectious. Thank you all your help and the advice with the sale. This has been an emotional sale me, so a special thank you to you ... Read Full Review

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Jordan was exceptionally ...

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5 Star Review

By : 'Reza'
Services : 2
Would you recommend ? : Yes
Postcode : RM2

11 Nov 2025
People found this helpful

Jordan was exceptionally helpful recently when we had serious issues with both our boiler and our refrigeratorfreezer at the same time. She patiently read all my numerous emails and answered all my calls and helped us a lot during our hard times; she did everything she could in the last two weeks ... Read Full Review


Comments on Agent Fees

N/A

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Brilliant ...

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5 Star Review
UserName

UserName

By : 'Joanne'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM14

3 Nov 2025
People found this helpful1

Our experience with the whole team was brilliant - especially Charlotte, Callie, Josh and James. All went above and beyond to get us viewings and sold. Contact throughout was great and had updates about every viewing. Great service and thank you... Read Full Review

Comments (0)Was this helpful?:
Karen Aylesbury best person ...

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5 Star Review

By : 'Luke'
Services : 17
Would you recommend ? : Yes
Postcode : RM14

23 Oct 2025
People found this helpful

Want to shout out Karen Aylesbury who has done nothing but support us since we moved - various issues have come up with our home but she arranged repairs each one quickly and professionally. She’s so nice to chat with and can’t recommend her enough. Sorry what’s that? Did I hear you say she... Read Full Review

Comments (0)Was this helpful?:
Karen Aylesbury best person ...

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5 Star Review

By : 'Luke'
Services : 17
Would you recommend ? : Yes
Postcode : RM14

23 Oct 2025
People found this helpful

Want to shout out Karen Aylesbury who has done nothing but support us since we moved - various issues have come up with our home but she arranged repairs each one quickly and professionally. She’s so nice to chat with and can’t recommend her enough. Sorry what’s that? Did I hear you say she... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https:\/\/www.beresfords.co.uk\/complaints-procedures\/

Last updated at 4/9/2018, 7:23:52 AM by allAgents

Awards won by Beresfords, Upminster RM14 2UB