The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5228 Reviews
91% Recommended
92% sales valuation accuracy
77% sales fee satisfaction

Joe
By : 'Sasikumar'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : M23
My sale negotiator, Joe Yale, was very informative and approachable . He helped us step by step with the process . I would give 5 star . I would recommend him his efficiency and dedication .
By : Springbok Customer Services
12 Feb 2026Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out. Warm regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 77.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2251 | 218 | 2015 | 176 | 247 | 120 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'IT'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : L7
I am in the process of selling through Springbok and have dealt with James Keating at this early stage. He is very friendly and professional in my dealings with him. I have not yet completed the sale at the time of ... Read Full Review
I have not yet completed the sale
By : 'Chris'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : NE5
Over the moon we bought a house, super easy and professional service. Sales negotiator Louis Williams. what a spot on to update feedback from seller to us, guided us through and keep us follow the process toward to the ... Read Full Review
Amazing!

By : 'Carol'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £285
Would you recommend ? : Yes
Postcode : SA18
We’re currently buying a house through Springbok Properties, and I couldn’t be happier with the service. They get back to you incredibly quickly and are really proactive in getting things done. They take the time to explain everything clearly and give you options with the paperwork and the sale ... Read Full Review
Mr Ardern was very helpful explaining all the fees and deposit
By : Springbok Customer Services
15 Apr 2026Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...

By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : N21
Worked hard to get it done. Dan our negotiator worked very hard to get us a buyer. We had to get creative, and so we did. A very decent ... Read Full Review
By : Springbok Customer Services
15 Apr 2026Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...

By : 'Ben'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : N21
At the offer accepted stage, the negotiation and offer were handled very well. Dan was highly professional, responsive, and took the time to answer all my questions about the T&Cs. He was open to my requirements and easy to deal with throughout. Good service so ... Read Full Review

By : 'Tony'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £175000
Would you recommend ? : Yes
Postcode : DH2
James Keating was fantastic. So easy to deal with. Thoroughly ... Read Full Review
The final house fee was more than I expected
By : Springbok Customer Services
15 Apr 2026Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't...

By : 'Mason'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £87500
Would you recommend ? : Yes
Postcode : FY1
Mason Adams from Springbok Properties was a great negotiator and sold our house in 1 month and 13 ... Read Full Review
By : Springbok Customer Services
15 Apr 2026We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's...

By : 'Daniel'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DL4
Very good experience with springbok Properties. Found Louis Williams very helpful, professional and fast acting. All in all very ... Read Full Review
By : Springbok Customer Services
15 Apr 2026Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'Joe'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £80
Would you recommend ? : Yes
Postcode : SN4
Honest, upfront & done what they said, thanks Joe helping sell my ... Read Full Review
By : Springbok Customer Services
15 Apr 2026We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...

By : 'Brian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £186000
Would you recommend ? : Yes
Postcode : PR4
So pleased we came to springbok highly recommended we have had Chris Stalker who explained everything to us and kept us informed and sold our home So Thanks ... Read Full Review
Brilliant no fees to pay everything was taken care of no stress.
By : Springbok Customer Services
15 Apr 2026Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be...

By : 'Louis'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £375
Would you recommend ? : Yes
Postcode : BS20
Louis Williams Springbok Properties Sales Negotiator Excellent Sales negotiator and provided a brilliant service keeping us both informed throughout the entire process, provided clear and fast answers to queries we raised during the process Many thanks ... Read Full Review
By : Springbok Customer Services
15 Apr 2026We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their...

By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WS11
I found every Springbok contact to be very helpful and informative. The Sales Negotiator, Ben Taylor was friendly, helpful, informative and accommodating. It has so far ben a pleasure to do business with ... Read Full Review
By : Springbok Customer Services
15 Apr 2026Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...

By : 'Haden'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £155000
Would you recommend ? : Yes
Postcode : NG10
I was pleasantly surprised by the professional experience received from this company. Haden Donovan was absolutely brilliant, he made the initial buying process stress free me. Haden was always available to get in contact with I had any queries and acted ... Read Full Review
By : Springbok Customer Services
15 Apr 2026We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words....

By : 'Oliver'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Despite being the buyer, the agent, Louis Williams was helpful, prompt, and ... Read Full Review

By : 'Tony'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £202500
Would you recommend ? : Yes
Postcode : PR5
Springbok were the agents the property I've just bought and I found them to be extremely professional and hardworking. Natalie kept me well informed of progress and handled all my queries quickly and efficiently. I would not hesitate in reccomending Springbok to my friends and ... Read Full Review
By : Springbok Customer Services
15 Apr 2026Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/26/2026, 4:12:46 PM by allAgents