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The UK's Largest Customer Review Website for the Property Industry

3/5, 2 Reviews
100% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'Weronika'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : W11
The worst agency that I’ve ever dealt with. As their tenant of 3+ years they’ve failed to deal with an active leak that’s been happening at my property leaving the boiler not working at all. Their contractor is absolutely useless. No one knows what’s going on and the responsibility is being passed onto a different person each time. I’ve been left with no heating and no hot water during the coldest days of the year. I also received no curtesy calls from anyone to inform me how my situation is being handled. Overall very bad communication.
By : EML
6 Jan 2026We are tenants with the same problem. Our boiler has broken and no one from KFH will help, I even went in person. I have a child in the house and we have no heat. What the heck are labor doing if they can't enforce basic tenant treatment like availability of heat and hot water.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Kinleigh Folkard & Hayward
128 Holland Park Avenue, London, Greater London
W11 4UE
Sales:
By : 'Weronika'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W11
The worst agency that I’ve ever dealt with. As their tenant of 3+ years they’ve failed to deal with an active leak that’s been happening at my property leaving the boiler not working at all. Their contractor is absolutely useless. No one knows what’s going on and the responsibility is being passed... Read Full Review
By : EML
6 Jan 2026We are tenants with the same problem. Our boiler has broken and no one from KFH will help, I even went in person. I have a child in the house and we have no heat. What the heck are labor...

By : 'Huseyn'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W11
David Warren was extremely helpful in our search for a rental property. Highly knowledgeable, keen to help and a very nice... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.