The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 388 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Dana Alabdulla'
Services :
Would you recommend ? : Yes
16 Dec 2025Big thanks to Lucy Warburton for being such a professional and cooperative agent into facilitating my process of my application to a new home!

| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
The Bristol Residential Letting Co
139 Gloucester Road, Bristol, Bristol
BS7 8BA
0117 244 2040
By : 'Amrita'
Services :
Would you recommend ? : Yes
23 Dec 2025I have been with Bristol reslet for 6 months now, and it has been a great experience! My property manager Phebe has been so efficient, and helpful throughout my stay. I would highly... Read Full Review
By : 'Jade'
Services :
Would you recommend ? : Yes
23 Dec 2025Jess was very lovely and professional - she made the experience hassle free and... Read Full Review
By : 'George'
Services :
Would you recommend ? : Yes
20 Dec 2025The letting agent (Lucy) was super helpful and the renting process worked silky smooth. 100% suggest renting or leasing through their... Read Full Review
By : 'will'
Services :
Would you recommend ? : Yes
16 Dec 2025... Read Full Review
By : 'Dana'
Services :
Would you recommend ? : Yes
16 Dec 2025Big thanks to Lucy Warburton for being such a professional and cooperative agent into facilitating my process of my application to a new... Read Full Review
By : 'Ademola'
Services :
Would you recommend ? : Yes
15 Dec 2025Very lovely episodes I had there. I enjoyed the place I give them... Read Full Review
By : 'Ryan'
Services :
Would you recommend ? : Yes
9 Dec 2025I had a really positive experience working with Lucy at Bristol Residential Letting. She was extremely professional and supportive throughout the process. Lucy quickly arranged a viewing, took the time to answer all of my questions, and made sure I had all the details I needed. I would happily... Read Full Review
By : 'ewan'
Services :
Would you recommend ? : Yes
8 Dec 2025... Read Full Review
By : 'Ellie'
Services :
Would you recommend ? : Yes
4 Dec 2025tom was lovey, very... Read Full Review
By : 'Miriam'
Services :
Would you recommend ? : Yes
1 Dec 2025Lucy has been fantastic in guiding us through the rental process, making it as stress free as possible. Thank... Read Full Review
By : 'abhijeet'
Services :
Would you recommend ? : Yes
29 Nov 2025Lucy wharburton is excellent. Extremely helpful and very prompt with communication. Reliable and... Read Full Review
By : 'Daniel'
Services :
Would you recommend ? : Yes
27 Nov 2025Tom was very helpful in our house viewing and was kind enough to answer our questions even after the office closed. We look forward to renting this new... Read Full Review
By : 'Mila'
Services :
Would you recommend ? : Yes
27 Nov 2025Tom was a great help in finding a property. He knew lots of details, was helpful and very... Read Full Review
By : 'Sophie'
Services :
Would you recommend ? : Yes
25 Nov 2025I can’t thank Tom enough. From viewing to application, he’s been amazing. Nothing is too much to ask and all my questions have been answered promptly and detailed. Couldn’t have done it all without him, thank... Read Full Review
By : 'A.M.O'
Services :
Would you recommend ? : Yes
24 Nov 2025Smooth and easy process from phone call to securing the property. Most letting firms in Bristol use automated systems - you never receive a response or speak to anyone. With BRL you deal with real human beings who discuss your needs and provide several options. We worked with Lucy from day one and ... Read Full Review
By : 'Alex'
Services :
Would you recommend ? : Yes
24 Nov 2025... Read Full Review
By : 'Adewunmi'
Services :
Would you recommend ? : Yes
24 Nov 2025... Read Full Review
By : '•thea•'
Services :
Would you recommend ? : Yes
19 Nov 2025... Read Full Review
By : 'Natalia'
Services :
Would you recommend ? : Yes
19 Nov 2025... Read Full Review
By : 'Bella'
Services :
Would you recommend ? : Yes
19 Nov 2025... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Deborah Hadley, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/27/2025, 4:20:12 PM by allAgents