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Tanat-Jones & Company

3.2/5, 58 Reviews
57% Recommended

0% letting valuation accuracy

80% letting fee satisfaction

Contact Us
Tanat-Jones & Company is one of the oldest established independent letting agents in the city of Brighton & Hove. We cover all areas of the city for Residential lettings . We have recently started to cover residential sales in the centre of the city. We are members of ARLA (the recognised body for professio
nal letting agents) and BHEA (Brighton and Hove Auctioneers and Estate Agents Association). Being a member of these organisations guarantees protection for clients on monies held and ensures a code of conduct.
"An efficient and professional ..."

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5 Star Review

By : 'Vicky'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : BN3

4 Jul 2013
People found this helpful0

An efficient and professional service from start to finish. The staff members I dealt with were polite, friendly and helpful, and always responded to my communications in a timely fashion. All in all a smooth tenancy, and at the end my deposit was returned in full very promptly indeed.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%80.00%£525£925
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
412821000013
Address

Tanat-Jones & Company
49 Norfolk Square, Western RoadBrighton, East Sussex
BN1 2PA
01273 207207

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?Move With Us
  • allAgents Portal
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  • ?Rightmove
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Social Media
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Latest Properties

No Property Found

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I've lived in many homes and ...

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5 Star Review

By : 'Matthew'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : BN3

6 Sept 2017
People found this helpful0

I've lived in many homes and dealt with many letting agencies over the years and I can honestly say Tanat & Jones gave the best, most professional service throughout my tenancy. Very friendly, helpful and well presented. Any future tenants will not be ... Read Full Review


Comments on Agent Fees

The fees were not overpriced. Not the cheapest but good for the high quality service.

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This was my first time ...

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5 Star Review
UserName

By : 'Sarah'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : BN42

20 Apr 2017
People found this helpful0

This was my first time letting , and I must say it that was the best experience. The staff here are very professional and welcoming and we're able to answer all of our questions. I would definitely recommend letting with this ... Read Full Review


Comments on Agent Fees

Good

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This was my first experience ...

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5 Star Review
UserName

UserName

By : 'Tony'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : BN1

4 Jun 2015
People found this helpful0

This was my first experience with Tenat Jones and I must tell, Tenat Jones lettings staff has been very professional and efficient throughout. All the property problems were dealt with promptly. Tom is a true professional. Great customer service ... Read Full Review

Comments (0)Was this helpful?:
Rude and unprofessional bunch ...

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1 Star Review

By : 'Mary'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN1

18 Jun 2014
People found this helpful2

Rude and unprofessional bunch of scoundrels. They will do anything to overcharge you and deduct as much as possible from your deposit (not to mention the unexplainable contract and renewal fees). Very poorly maintained properties on the verge of not meeting minimum living standards. Don't even ... Read Full Review

Comments (0)Was this helpful?:
All the guys were very ...

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5 Star Review
UserName

By : 'D'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BN3

2 Jun 2014
People found this helpful0

All the guys were very helpful from our first dealings with them. Any query we had was dealt with in great time. They will go the extra mile to create less work on the tenants behalf. Super friendly and definitely ones to use in the ... Read Full Review

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Very friendly staff and very ...

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5 Star Review
UserName

By : 'Tony'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN12

24 Jan 2014
People found this helpful1

Very friendly staff and very easy to deal with. Went through everything step by step and everything was laid out clearly. Any problems with the property are dealt with fast. Tom is an asset to your company, very helpful and easy to talk to. Great company,I recommend ... Read Full Review

Comments (0)Was this helpful?:
Absolutely the worst people ...

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1 Star Review

By : 'Rose'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN1

3 Oct 2013
People found this helpful5

Absolutely the worst people to deal with. Cowboys, horrific, bottom of the list. Can't do viewings, doesn't show up, lies about sending ... Read Full Review

Comments (0)Was this helpful?:
The accommodation was unsafe, ...

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1 Star Review

By : 'Anonymous'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2

1 Oct 2013
People found this helpful5

The accommodation was unsafe, filthy, had bare wires hanging from walls. They never responded to any complaints ie no hot water or heating. Would not return calls or emails. They are still holding on to 7 tenants deposits with no communication why. They do not allow you to return to the property ... Read Full Review


What agent could do to change your mind?

Communicate! And stop stealing. Actually its the governments money. Doesn\'t that make it a criminal offence?

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For the first time in my life ...

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5 Star Review
UserName

UserName

By : 'Calum'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN1

18 Jul 2013
People found this helpful0

For the first time in my life renting was made EASY! Friendly staff and very easy to deal with. Went through everything step by step and everything was laid out clearly. Any problems with the property were dealt with fast. Dan is an asset to your company!! I wish I could have stayed with ... Read Full Review

Comments (0)Was this helpful?:
An efficient and professional ...

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5 Star Review

By : 'Vicky'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3

4 Jul 2013
People found this helpful0

An efficient and professional service from start to finish. The staff members I dealt with were polite, friendly and helpful, and always responded to my communications in a timely fashion. All in all a smooth tenancy, and at the end my deposit was returned in full very promptly ... Read Full Review

Comments (0)Was this helpful?:
I rented my current flat from ...

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5 Star Review
UserName

By : 'Dr'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN2

10 Jun 2013
People found this helpful1

I rented my current flat from them in May '13. From start (viewing the property) to finish (signing the contract) they were excellent; I experienced no pressure, complications or stress. The whole move went smoothly. There has been a few very minor problems in the property and they have dealt with ... Read Full Review

Comments (0)Was this helpful?:
I rented an apartment from ...

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5 Star Review
UserName

UserName

By : 'Gaynor'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN3

9 Apr 2013
People found this helpful1

I rented an apartment from Tanat-Jones for 3.5 years, and only have positive things to say about them. They were always so friendly, helpful and very prompt to sort out any problems that arose with the apartment, but unobtrusive the rest of the time - exactly the balance you want from a lettings ... Read Full Review

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We highly recommend ...

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1 Star Review
UserName

UserName

By : 'Estia'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN1

13 Mar 2013
People found this helpful3

We highly recommend Tanat-Jones & Co. The service they provided was excellent. Fast procedures and very friendly customer service. Moreover they help us with getting our deposit back and protected us from the Landlady's claims. The agent's name that took care of our service was Tom. We ... Read Full Review

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We fell in love a with flat ...

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5 Star Review

By : 'Rosie'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : BN1

1 Mar 2013
People found this helpful0

We fell in love a with flat and eagerly put down our holding deposit, but found out later that there was no plumbing for a washing machine. I was really worried, having heard horror stories before, that our holding deposit would be lost. Everyone at Tanat-Jones were really helpful, they refunded ... Read Full Review

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Not moved in yet and already ...

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1 Star Review

By : 'Dissatisfied!'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

14 Sept 2012
People found this helpful4

Not moved in yet and already having a nightmare!!! If I hadn't already paid a deposit I would pull out of this company! DO NOT USE! They do not know how to deal with people. RUDE! RUDE! ... Read Full Review

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After over a month of ending ...

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2 Star Review

By : 'mishcah'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Property Management (They manage our building)
Would you recommend ? : No

11 Sept 2012
People found this helpful2

After over a month of ending the let on the property, I contacted the agency to see why I had heard nothing about the return of my deposit. They then sent me an email to say that there was outstanding debt of £1,050 and that there would be no return of the deposit until this had been paid. I ... Read Full Review

Comments (0)Was this helpful?:
[[EDIT ORIGINAL START]] The ...

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1 Star Review

By : 'MW'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No

7 Sept 2012
People found this helpful3

[[EDIT ORIGINAL START]] The Brighton student housing market is filled with dodgy landlords and agents looking to make a quick buck off students. Our house was a mess when we moved in, they claimed to have cleaned which was clearly untrue. After fighting for a month to get a cleaner in, they hired ... Read Full Review

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3 days before I was due to ...

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5 Star Review
UserName

By : 'Richard'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes

31 Aug 2012
People found this helpful1

3 days before I was due to move in the Landlady decided not to rent leaving me high and dry ! During those few days Tanat-Jones were so helpful with me in trying to resolve the issue and making numerous contacts with t he Landlady who was being very elusive and not helpfull. They arranged to ... Read Full Review

Comments (0)Was this helpful?:
Very bad communication, the ...

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1 Star Review

By : 'TTYU'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : No

9 Jul 2012
People found this helpful5

Very bad communication, the letting agent always trying to avoid contact with me, plenty of excuses, such as, the agents are on holidays, taking the day off, etc... During the tenancy, the agents or the landlord just entering my flat without my permission, and that happened many times. Also It has ... Read Full Review


What agent could do to change your mind?

I will never recommend the agent to my friends or family, because the agent are unprofessional, and unacknowledged for the housing agreement etc.. The only professional skill they know is, how to use the payment machine to get the money from the tenants.

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I rented through Tanat Jones ...

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4 Star Review

By : 'Pidge'
Branch : Western Road, Brighton, 49 Norfolk Square, Western Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes

3 Jul 2012
People found this helpful1

I rented through Tanat Jones for a year and was perfectly happy with the service they provided. Wnen I encountered a problem with the property they were understanding, helpful and dealt with the landlord on my behalf, until a solution was found. I have always had a prompt and friendly response if I ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Tanat-Jones & Company

Regional Awards Won by Tanat-Jones & Company

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