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The UK's Largest Customer Review Website for the Property Industry

1/5, 8 Reviews
0% Recommended
33% sales valuation accuracy
0% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
By : 'fantastic4'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : PE19
I agreed with pioneer. They are very arrogant when dealing with the tenant, and they don't communicate with each other when it come to complaint, they always using excuses that they did not been inform about the situation. and when it comes to CH broke down, Toilet leaking, fridge freezer don't work properly, they love to use the term "You are not the only person who had the problem, so you have to wait" Mostly 2-3 weeks wait!!! On top of that, when we try to find other property they gave negative reference, to make sure we don't get another place to stay and insisted us to give us back the key cause they have new tenant. Plus they call us on SUNDAY regarding the viewing! This is outrages behavior by all the people from Lovett residential in St. Neots. We have young kids for Christ sake!!! They are lazy, unprofessional, super arrogant and dishonest people. STAY AWAY FROM THEM!!! PS: I have got friends that been dealing with them with the same service. VERY VERY POOR ZERO SERVICE!!!
If they sack all the insisting lazy, dishonest and disgusting manners staffs and change to better deserving unemployed people who have more professional manner and actually value their jobs, may be i change my mind.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 75% | £0 | £0 |
| Lettings | 0% | 75% | £450 | £1,050 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 1 |
Lovett Residential
24 Market Square, St Neots, Cambridgeshire
PE19 2AF
01480 218200
By : 'Theodora'
Branch : St Neots, 24 Market Square
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CB4
I sent an email on Friday for a house on the market for 8 days asking for a viewing. I never got a reply back. I called and booked a viewing for Tuesday afternoon. I never received a confirmation email. I received a phone call 2 hours before my viewing to be told thay an offer has been accepted and ... Read Full Review

By : 'Paul'
Branch : St Neots, 24 Market Square
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : PE19
If there was less than 1 star I’d give it. DO NOT RENT FROM THESE COWBOYS they treat their tenants like second class citizens & they don’t gafk about the state of their properties. ... Read Full Review
By : 'Muntjac'
Branch : St Neots, 24 Market Square
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : PE19
My gas supply was comdemned and both gas appliances capped off. This was Friday 16th November. At the sane time I also reported a faulty toilet (only one in the property) and a profusely leaking kitchen tap. Nothing happened- I phoned again on Monday 19th to try to find out an update and had to ask ... Read Full Review

By : 'Kevin'
Branch : St Neots, 24 Market Square
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : PE19
Absolute disgusting company Stay aware from these scam artists posing as Estate Agents. Absolutely horrendous throughout tenancy and determined to grab extra money from us at the end of the ... Read Full Review
By : 'unhappy'
Branch : St Neots, 24 Market Square
Services : Letting (As a Tenant)
Rent PCM : £485
Would you recommend ? : No
Postcode : PE19
The worst Letting Agents I have ever used. Rude and unhelpful staff. I would never use them again or recommend them to anyone. Very invasive with regular checks and constant contact. As a result it never felt like home. DO NOT EVER USE ... Read Full Review
average fees for a letting agent never really sure what they do to justify £60 renewal fee...
average fees for a letting agent never really sure what they do to justify £60 renewal fee...
By : 'Silvervixen8382@tesco.net'
Branch : St Neots, 24 Market Square
Services : Letting (As a Owner)
Would you recommend ? : No
Terrible dont want to know when things go wrong and can be very ... Read Full Review
By : 'fantastic4'
Branch : St Neots, 24 Market Square
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PE19
I agreed with pioneer. They are very arrogant when dealing with the tenant, and they don't communicate with each other when it come to complaint, they always using excuses that they did not been inform about the situation. and when it comes to CH broke down, Toilet leaking, fridge freezer don't ... Read Full Review
If they sack all the insisting lazy, dishonest and disgusting manners staffs and change to better deserving unemployed people who have more professional manner and actually value their jobs, may be i change my mind.
By : 'pioneer'
Branch : St Neots, 24 Market Square
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PE19
I found lovett's to be friendly in the initial setup. after that i am afraid their service wend down hill. after reporting countless faults with the property no heating, faulty electrics, no effort to fix or replace had been made during a 3 year period. when calling to the office to ... Read Full Review
have account managers so its a single point of contact throughout
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents