The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5032 Reviews
91% Recommended
92% sales valuation accuracy
80% sales fee satisfaction

James
By : 'Sheikh'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : CH66
Fantastic Service by James Keating. Very professional and thorough! Kept me in the loop every step of the way
By : Springbok Customer Services
3 Feb 2026Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. If you ever require further assistance, don’t hesitate to reach out. Warm regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 80.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2181 | 210 | 1948 | 158 | 228 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Tracy'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : NE33
Haden was very helpful throughout. A bit different to other agents in the way you purchase but we received all the information we ... Read Full Review


By : 'Paulina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £205000
Would you recommend ? : Yes
Postcode : LE9
Very good communication . My negotiator was Chris Stalker great guy , very reliable and very patient with me . He answered all my questions and I need to admit I had quite few of them . Very professional. Now Callum Davies is looking after my selling and so far so good 😊 always respond to my ... Read Full Review
I was aware of this fees so no surprise there . All good so far .

By : 'Don'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : S44
We'd happily recommend Springbok properties. They were able to get us a very quick sale where others had failed. Everything was plain sailing and communication was respectful and professional. Matt Hurford was very helpful, worked extremely hard working and kept us informed of progress promptly. ... Read Full Review
By : 'Dongsheng'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : NG3
Fast and professional at all times Springbok managed to sell our property within a matter of 2 weeks after we had tried 5 months with other property companies with no success. The service is always attentive, fast, responsive, and professional. But in no time did we feel pressured to do anything ... Read Full Review
Reasonable fees.

By : 'Ann'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £230000
Would you recommend ? : Yes
Postcode : DE13
James has been very professional and has made the initial decisions very easy. He has been easy to contact with any queries or concerns we have had and he has been very efficient in helping us with the buying of the ... Read Full Review
By : Springbok Customer Services
5 Feb 2026Thank you for your kind words. We’re pleased to hear we could provide the support you needed. We’ll share your feedback with the team, who will be encouraged by your comments. If you require further...


By : 'Elisabeth'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : No
The team at Springbok were extremely helpful, friendly and professional. Lily excellently presented my property online, Mason was very proactive in organising viewings and especially Abbie Lloyd deserves praise. She was always available to speak to, answering questions and giving moral and ... Read Full Review


By : 'Dean'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
I’ve had a really positive experience with Springbok so far during my house purchase. From the very early stages, Dan Ardern has been excellent... clear, professional, and genuinely helpful. He took the time to explain the process, kept communication straightforward, and made what can be a ... Read Full Review
By : Springbok Customer Services
5 Feb 2026We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime. Warm...

By : 'Asad'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £135000
Would you recommend ? : Yes
Postcode : BD10
Jessica was amazing from the start to end amazing communication all the ... Read Full Review
By : Springbok Customer Services
5 Feb 2026Thank you for taking the time to leave a review. We’re pleased that we were able to assist you and meet your expectations. Your comments will be shared with the team, who will appreciate your kind...

By : 'positive'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DY1
We had a really positive experience working with Ben. He was helpful and supportive and made what can often be a stressful experience feel much more manageable. Communication was excellent — he always responded to emails promptly and returned calls quickly he ever missed one. We felt wellinformed ... Read Full Review
we was a bit unsure about the reservation deposit as we hadn't heard of this but Ben was able to inform about it, and provide clarification when required.
By : 'Martin'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £164
Would you recommend ? : Yes
Postcode : RM13
Amazing company. Very fast and seamless process. The team are very friendly, polite and professional. Highly ... Read Full Review

By : 'Sheikh'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CH66
Fantastic Service by James Keating. Very professional and thorough! Kept me in the loop every step of the ... Read Full Review
By : Springbok Customer Services
3 Feb 2026Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition....

By : 'Gemma'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £200000
Would you recommend ? : Yes
Postcode : YO7
Marc has been fab in helping me buy my home we are still in the process of purchasing but he has been super helpful making sure I understood everything and what options I had thank ... Read Full Review
I went through the process without a fee which is the process I preferred as in a positive place with my own sale
By : 'George'
Branch : Suite 7N, Trafford House, Chester Street
Services : 32767
Sold price : £175000
Would you recommend ? : Yes
Postcode : PR25
As a firsttime seller, I was anxious, but Springbok guided me through everything. Their cash buying service made it simple and, most importantly, ... Read Full Review
By : Springbok Customer Services
3 Feb 2026We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work....

By : 'Hannah'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : PO5
Really great experience from Dan Ardern. He was friendly, professional, and always quick to respond, which made the whole process feel easy. Everything was explained clearly and handled efficiently, and I genuinely felt supported throughout. Would highly ... Read Full Review
By : Springbok Customer Services
3 Feb 2026Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we...

By : 'Daniel'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DH1
service, worked with Matt Hurford who was really helpful in all our inquiries and just getting things done ... Read Full Review
By : Springbok Customer Services
3 Feb 2026We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents