The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 402 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Miranda Robertson'
Services :
Would you recommend ? : Yes
22 Jan 2026Great experience with Bristol Residential Lettings. Lucy was really helpful, answering quickly to any questions I had throughout the process. Lucy and the team are professional and friendly, can’t recommend them enough!


| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
The Bristol Residential Letting Co
139 Gloucester Road, Bristol, Bristol
BS7 8BA
0117 244 2040
By : 'Adoring'
Services :
Would you recommend ? : Yes
26 Jan 2026I had a wonderful experience with Lucy. She was very nice, very friendly, and had such a warm welcoming approach. Thankyou... Read Full Review
By : 'Jude'
Services :
Would you recommend ? : Yes
26 Jan 2026Freya was a great property manager while I was a tenant in a student property and very much helped us get our deposit back. Always incredibly responsive and kind... Read Full Review
By : 'Sam'
Services :
Would you recommend ? : Yes
26 Jan 2026... Read Full Review
By : 'Dan'
Services :
Would you recommend ? : Yes
24 Jan 2026... Read Full Review
By : 'Miranda'
Services :
Would you recommend ? : Yes
22 Jan 2026Great experience with Bristol Residential Lettings. Lucy was really helpful, answering quickly to any questions I had throughout the process. Lucy and the team are professional and friendly, can’t recommend them... Read Full Review
By : 'Gail'
Services :
Would you recommend ? : Yes
16 Jan 2026I had a fantastic experience with Lucy. The entire process, from the initial viewing to signing the tenancy agreement, was seamless and stress-free. They were professional, transparent, and always quick to answer my questions. Highly... Read Full Review
By : 'Greg'
Services :
Would you recommend ? : Yes
16 Jan 2026Lucy and the BRL team were extremely efficient and effective, with a warm, easy approach and outstanding... Read Full Review
By : 'Rahul'
Services :
Would you recommend ? : Yes
13 Jan 2026Lucy was great overall Very... Read Full Review
By : 'Emily'
Services :
Would you recommend ? : Yes
13 Jan 2026Tom has been so helpful in helping me find a flat. Couldn't recommend... Read Full Review
By : 'Dinushika'
Services :
Would you recommend ? : Yes
9 Jan 2026We had very pleasant experience with Lucy one of the letting negotiators . She was brilliantly supportive and helpful. Thank you... Read Full Review
By : 'Themiya'
Services :
Would you recommend ? : Yes
9 Jan 2026The Bristol residential letting company is one of the best renting agencies.specially we would like to thank you Lucy , a letting Navigator, who helped us a lot through the process. She was so supportive and always reachable. Thank you Lucy... Read Full Review
By : 'Aswini'
Services :
Would you recommend ? : Yes
6 Jan 2026... Read Full Review
By : 'Shoba'
Services :
Would you recommend ? : Yes
2 Jan 2026Great experience securing a rental property, Tom was helpful from the get go & pleased with the service... Read Full Review
By : 'Can'
Services :
Would you recommend ? : Yes
30 Dec 2025We had a great experience with The Bristol Residential Letting Co., especially Tom, throughout the viewing and offer process. Highly recommend to anyone looking to rent in... Read Full Review
By : 'Amrita'
Services :
Would you recommend ? : Yes
23 Dec 2025I have been with Bristol reslet for 6 months now, and it has been a great experience! My property manager Phebe has been so efficient, and helpful throughout my stay. I would highly... Read Full Review
By : 'Jade'
Services :
Would you recommend ? : Yes
23 Dec 2025Jess was very lovely and professional - she made the experience hassle free and... Read Full Review
By : 'George'
Services :
Would you recommend ? : Yes
20 Dec 2025The letting agent (Lucy) was super helpful and the renting process worked silky smooth. 100% suggest renting or leasing through their... Read Full Review
By : 'will'
Services :
Would you recommend ? : Yes
16 Dec 2025... Read Full Review
By : 'Dana'
Services :
Would you recommend ? : Yes
16 Dec 2025Big thanks to Lucy Warburton for being such a professional and cooperative agent into facilitating my process of my application to a new... Read Full Review
By : 'Ademola'
Services :
Would you recommend ? : Yes
15 Dec 2025Very lovely episodes I had there. I enjoyed the place I give them... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p><strong><u>Clifton Office Complaints Procedure</u></strong></p><p>The Bristol Residential Letting Co is committed to providing an excellent service to our customers however we accept that unfortunately sometimes we do not always get it right. Should a situation arise where you are not satisfied we would welcome the opportunity to address this and would ask you to follow the complaints procedure below.</p><p>1. Make the problem known to a member of our team as soon as possible and allow them the opportunity to resolve it.</p><p>2. Should this not bring a resolution please write to Deborah Hadley, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Rd, Bristol BS8 2NN The grievance will be acknowledged within 3 working days and then investigated in accordance with in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. Should we require a longer period whilst we gather the facts, we will advise you in writing and confirm our revised response date.</p><p>3. Should you remain dissatisfied please contact Ed Osborn, Director, The Bristol Residential Letting Co, 19 Clifton Down Shopping Centre, Whiteladies Road, Bristol BS8 2NN or e-mail ed@bristolreslet.com who will ensure the grievance is investigated by a Director not directly involved with the grievance.</p><p>4. For your further reassurance TBRLC is pleased to be a member of the The Property Ombudsman and they can be contacted by writing to The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury SP1 21LX. Copies of a 'Consumer Guide' and 'Code of Practice' are available free of charge from our office or from The Property Ombudsman website - www.tpos.co.uk</p>
Last updated at 10/27/2025, 4:20:12 PM by allAgents