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North Oxford, Oxford OX2
4.7/5, 642 Reviews
68% Recommended
40% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
77% letting fee satisfaction
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"Return of deposit/checkout..."
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1 Star Review
By : 'Bob'
Services :
Would you recommend ? : No
Postcode : OX2
14 Nov 2025
People found this helpful0
This review is based on the of the depositend of tenancy situation which is of critical importance all prospective tenants to read. The agent Ella at this office had to be chased constantly to complete a checkout of the property we rented, we were charged an incorrect and vastly inflated price a house cleaning mainly due to her ineptitude at not being able to secure a cleaner who would do the job at an appropriate time. (we were told we could not do the cleaning ourselves and were advised we had to use one of their cleaning companies which charge well above the market rate, the cleaner then refused to clean the property ) She then tried to add an additional, exorbitant cost landscaping a garden that was in fine condition, the owners saw sense and did not agree with Finders Keeper's assessment. We finally got our deposit back but when I tried to speak to a manager at the branch, I was met with obfuscation and excuses. I had to threaten to lodge a complaint with the property ombudsman a manager to speak with me and when I did speak to the branch manager Alec, he made empty promises about looking into this and showed complete indifference to every valid point made and the stress that we were put though in this whole process.
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Caroline Andrews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 40% | 100% | £438,500 | £438,500 |
| Lettings | 100% | 77% | £850 | £3,250 |
Address
Finders Keepers
226 Banbury Road, Oxford, Oxfordshire
OX2 7BY
01865 311011
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Finders Keepers Branches (View All 10)
Really positive experience ...
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5 Star Review
By : 'Jamie'
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Would you recommend ? : Yes
11 Dec 2025People found this helpful
Really positive experience with Finders Keepers. Very friendly lettings team, especially Grace who was always easily reachable to answer questions and happy to organise a second viewing at short notice. Would definitely recommend for anyone looking to rent in... Read Full Review
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Our relationship with Finders ...
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5 Star Review
By : 'sean'
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Would you recommend ? : Yes
10 Dec 2025People found this helpful
Our relationship with Finders Keepers goes back more than 30 years. 1.We have never once had a problem with a tenant that has not been sorted. 2. We have never had a rental property that has been empty for more than a few days. 3. We have always been advised on the correct rental to charge. 4. We... Read Full Review
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I looked at a lot of ...
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5 Star Review
By : 'Caroline'
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Would you recommend ? : Yes
9 Dec 2025People found this helpful0
I looked at a lot of properties while I was looking for a new flat. Finders Keepers were consistently great to work with, very responsive and helpful without any of the manipulation that sometimes comes from looking for flats. Grace especially was super patient and helpful while she guided me... Read Full Review
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STACEY at Finders Keepers has ...
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5 Star Review
By : 'I'
Services :
Would you recommend ? : Yes
14 Nov 2025People found this helpful
STACEY at Finders Keepers has been fantastic — professional, responsive, and always willing to go the extra mile to sort out any property issues quickly and efficiently. DEBORAH has been wonderfully understanding and supportive, doing everything she can to accommodate our situation with the... Read Full Review
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Return of deposit/checkout ...
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1 Star Review
By : 'Bob'
Services : 2
Would you recommend ? : No
Postcode : OX2
14 Nov 2025
People found this helpful
This review is based on the of the depositend of tenancy situation which is of critical importance all prospective tenants to read. The agent Ella at this office had to be chased constantly to complete a checkout of the property we rented, we were charged an incorrect and vastly inflated price ... Read Full Review
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My partner and I were very ...
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5 Star Review
By : 'Philippa'
Services :
Would you recommend ? : Yes
13 Nov 2025People found this helpful
My partner and I were very happy with Finders Keepers property management whilst renting our flat in Oxford. A special thanks to Beckie Underdown for her swift responses to emails and the overall kind and helpful customer service. There are a lot of letting agents in Oxford but, from our... Read Full Review
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Finders Keepers are great and ...
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5 Star Review
By : 'Sana'
Services :
Would you recommend ? : Yes
10 Nov 2025People found this helpful
Finders Keepers are great and very helpful! In particular, Ella went above and beyond for me this weekend when I was in a bit of tough situation and I am so grateful for all of her... Read Full Review
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... ...
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5 Star Review
By : 'Liv'
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Would you recommend ? : Yes
10 Nov 2025People found this helpful
... Read Full Review
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We have been with Finders ...
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5 Star Review
By : 'Felix'
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Would you recommend ? : Yes
10 Nov 2025People found this helpful
We have been with Finders Keepers for over a year now and are very happy with their services – especially with our letting agent Stacey... Read Full Review
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Katie has been absolutely ...
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5 Star Review
By : 'Joshua'
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Would you recommend ? : Yes
10 Nov 2025People found this helpful
Katie has been absolutely brilliant throughout the whole process. She’s kept us updated and answered any questions we’ve had promptly and has made everything incredibly easy for us. Thanks so much for... Read Full Review
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Very easy and efficient ...
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5 Star Review
By : 'Gabriella'
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Would you recommend ? : Yes
10 Nov 2025People found this helpful
Very easy and efficient letting only process with Finders Keepers, thanks Katie for your... Read Full Review
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Having used other letting ...
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5 Star Review
By : 'Becky'
Services :
Would you recommend ? : Yes
8 Nov 2025People found this helpful
Having used other letting agents, I can absolutely recommend FindersKeepers! From the first communication and viewing with the wonderful Grace Ballantyne, the process was transparent and smooth. We were delighted with the communication and the support offered as we planned a relocation from another ... Read Full Review
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Great service. We don't want ...
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5 Star Review
By : 'Stephen'
Services :
Would you recommend ? : Yes
6 Nov 2025People found this helpful
Great service. We don't want to name check other estate agents who handled things much more unethically, but Finders Keepers were excellent from viewing to completion. Grace was courteous and effective throughout the... Read Full Review
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I had a great service with ...
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5 Star Review
By : 'AbdulAziz'
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Would you recommend ? : Yes
28 Oct 2025People found this helpful
I had a great service with them when I was in Oxford 2016 and I really recommend them as... Read Full Review
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Finders Keepers were our ...
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5 Star Review
By : 'Chloe'
Services :
Would you recommend ? : Yes
26 Oct 2025People found this helpful0
Finders Keepers were our letting agency for 3 years while renting in Oxford, we were really happy with their service, and particularly grateful to our property manager Stacey Ealey who was always helpful and a pleasure to deal... Read Full Review
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Stacey is so friendly, kind, ...
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5 Star Review
By : 'Caryssa'
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Would you recommend ? : Yes
14 Oct 2025People found this helpful
Stacey is so friendly, kind, and patient in answering any questions. Great property manager! Truly cares about you living there... Read Full Review
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Very good experience, Katie & ...
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5 Star Review
By : 'manzhi'
Services :
Would you recommend ? : Yes
13 Oct 2025People found this helpful0
Very good experience, Katie & her colleagues were very professional and helpful during the whole... Read Full Review
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... ...
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5 Star Review
By : 'JJ'
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Would you recommend ? : Yes
10 Oct 2025People found this helpful
... Read Full Review
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I had a great experience with ...
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5 Star Review
By : 'Junlin'
Services :
Would you recommend ? : Yes
10 Oct 2025People found this helpful
I had a great experience with Finders Keepers. The staff were consistently friendly and helpful, and the property viewings were well-organized and pleasant. A special thanks to Amber, who was fantastic and made the whole process of finding a new home seamless and stress-free. I would highly... Read Full Review
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A great experience: dedicated ...
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5 Star Review
By : 'Patrice'
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Would you recommend ? : Yes
9 Oct 2025People found this helpful
A great experience: dedicated to find the suitable place and the right deal, FK has also helped sort out all the details of the lease contract, which is unbelievably helpful for a foreign resident just arrived.... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9/22/2025, 7:59:59 AM by allAgents
