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City Financial Property Services

2.5/5, 14 Reviews
36% Recommended

75% sales valuation accuracy

50% letting valuation accuracy

50% sales fee satisfaction

50% letting fee satisfaction

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Our services and conduct with you, without doubt, will exceed your expectations. City Financial Estate Agency excels in property management, for instance, sales and lettings.
"Hello Tenants, I would..."

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1 Star Review

By : 'Freddy'
Services :
Would you recommend ? : No
Postcode : E1

29 Jun 2013
People found this helpful1

Hello Tenants, I would like to stop you from fake agents who involve in illegal stuff related to properties. Its my own experience with "City Financial Agency". I gave them holding deposit and just before one day moving to room, the so called manager of the agency who even does not know how to write contract cancelled the deal just because I asked them to sign a proper contract with me. Definitely without proper signed contract I couldn't move in. Firstly, on the visiting day the agent namely "TOF" showed me room and said we will provide you proper secure deposit agreement. On the day of exchanging keys and signing contract he was not in office. The manager did not have the contract ready and he was asking me to pay the money first. As I asked the contract first to read he unwillingly started typing contract and with thousands of mistakes he handed over me. Where he put my name as Licensor (Where must be landlords or agency name) and with wrong room number. Secondly, When I asked him to joint contract with my Fiancee as we live together, he replied "this contract does not have legal worth so there is no point, and we can't as it is just short term agreement". They charged 100 pounds for admin fee for just two months tenancy contract and even was not ready to providing a proper contract. When I further asked what does he mean by saying this contract does not have legal worth, he just cancelled deal by saying "I am not comfortable with you by signing contract".

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales75%50%£0£0
Lettings50%50%£560£2,383
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2136000002
Areas covered
  • Central London
  • E1
  • E14
  • E15
  • E2
  • E3
  • E8
  • E9
  • East London
  • EC4
  • N1
  • N16
  • North London
Address

City Financial Property Services
91 Roman RoadLondon, Bethnal Green
E2 0QN
020 8981 4411

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:30 - 18:00
  2. 09:30 - 18:00
  3. 09:30 - 18:00
  4. 09:30 - 18:00
  5. 09:30 - 18:00
  6. 10:00 - 14:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
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  • ?Rightmove
  • Zoopla
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BRANCH ASSET
Very Thugish behaviour, ...

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1 Star Review

By : 'Unknown'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : E1

16 Dec 2020
People found this helpful0

Please DO NOT get yourself involved with the likes of these people. They are nothing but frauds and thugs. Unfortunately a lot of these local estates are road and you need to be careful. City Financial staff are embarrassingly rude and have no manners, they raise their voice and speak to you in a ... Read Full Review


Comments on Agent Fees

Agent charged deposit plus Holding fee, which should have been a weeks rent but they charged extra £200, They are money hungry and would do anything to rip people off

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As a landlady I can honestly ...

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5 Star Review
UserName

UserName

By : 'Shahida'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E1

11 Apr 2016
People found this helpful0

As a landlady I can honestly say Im extremely pleased with service I have received from City Financial Property Services in the last 3 years. My contract reviewed every year and they pay me top rent for my flat behind Sainsbury's in Whitechapel. And I don't have to worry about any minor maintence ... Read Full Review


What agent could do to change your mind?

Fees satisfactory


Comments on Agent Fees

Fees satisfactory

Comments (0)Was this helpful?:
The propriety is located in ...

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4 Star Review

By : 'Alessio'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : E1

14 Sept 2015
People found this helpful0

The propriety is located in one of the most vibrant place in London. Shoreditch is by far the best place to live if you are aged 18-30. The propriety is located in Brick Lane where you have anything you need: pubs, markets and shops of every type. It is well connected with several tube stations: ... Read Full Review

Comments (0)Was this helpful?:
Absolutely disgusted and ...

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1 Star Review
UserName

By : 'Anonymous'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : E3

20 Aug 2015
People found this helpful0

Absolutely disgusted and dissatisfied with the service of this estate agency. Arranged three viewings and every single one was cancelled. I took time out of work to go to a viewing and when I got there the member of staff that had arranged it wasn't present. When I called to ask if she was coming ... Read Full Review

Comments (0)Was this helpful?:
i was happy to live in the ...

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5 Star Review
UserName

UserName

By : 'Kat'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1387
Would you recommend ? : Yes
Postcode : E3

19 Aug 2015
People found this helpful1

i was happy to live in the property. I have no problem with agency and any property with the flat was sorted out quickly. i got help with sorting out everything from benefits when i could not work for a while to help with my cv. i do not think that another landlord agency will do this for me. i ... Read Full Review

Comments (0)Was this helpful?:
I rented a flat through City ...

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5 Star Review
UserName

UserName

By : 'Lipi'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E14

18 Feb 2015
People found this helpful0

I rented a flat through City Financial Property Services from 30 April 2013 and after 1 year my tenancy was renewed, and left the flat on the 12 February 2015. My circumstances changed and had to break my contract. After speaking to my agent about my situation, they were very understanding. I was ... Read Full Review

Comments (0)Was this helpful?:
Where do I begin? This ...

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1 Star Review

By : 'VICTIM'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : E3

1 Oct 2014
People found this helpful0

Where do I begin? This agency is horrendous. Everytime I go for a shower it trips the wiring for the lights or has no hot water. I have resorted to showering at a friends house. I have called and there has been no reply, in fact i'v called everyday for the past week and still no reply. There ... Read Full Review


What agent could do to change your mind?

They could have fixed all of my problems, actually contacted me and not allowed the problem flatmate to continue to live there.


Comments on Agent Fees

They have continually lied to us about the TV licence being included. They supposedly have a cleaner which we pay for but have seen twice. 700 for a non ensure room us far too expensive considering the problems we have had.

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These people are the worst. ...

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1 Star Review

By : 'HaremGuy'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £693
Would you recommend ? : No
Postcode : E3

24 Sept 2014
People found this helpful0

These people are the worst. All they ever cared about was taking my rent and not taking any actions to any repair work that I bring up about. 99% of the time when I tell them something is broken, they tell me they will get it sorted in 2 days or they will call me back, but this is nothing but lies. ... Read Full Review


What agent could do to change your mind?

Fix things rather than wait until I threaten to not pay rent until things get sorted.

Comments (0)Was this helpful?:
The service provided by this ...

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2 Star Review

By : 'Tenant'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1

28 Apr 2014
People found this helpful0

The service provided by this agency is extremely poor. Agent repeatedly is not keeping his word on things that are agreed to be done by him. Would not advise anyone to rent through City financial agency. It is not value for ... Read Full Review


What agent could do to change your mind?

Agents should respect agreements and do their job, which is not the case with these agents most of the time. So far providing very bad service.

Comments (0)Was this helpful?:
this is very good estate ...

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5 Star Review

By : 'shuel'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N1

11 Dec 2013
People found this helpful0

this is very good estate agent always make payment ontime i have been with this company for 3 years and they look after my property and give me free maintainance, mr salique is best person to deal ... Read Full Review

Comments (0)Was this helpful?:
I arranged to meet an agent ...

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1 Star Review

By : 'Victim'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E8

30 Jul 2013
People found this helpful2

I arranged to meet an agent from this company for them to come and view the property I wanted to let out and possible use them as the managing agent. She was able to meet me that same evening which was greatly appreciated. I met with her and her colleague and she said she would get back to me with ... Read Full Review


What agent could do to change your mind?

They could have tried to call me and definitely not send unprofessional text messages

Comments (0)Was this helpful?:
Hello Tenants, I would ...

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1 Star Review

By : 'Freddy'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1

29 Jun 2013
People found this helpful1

Hello Tenants, I would like to stop you from fake agents who involve in illegal stuff related to properties. Its my own experience with "City Financial Agency". I gave them holding deposit and just before one day moving to room, the so called manager of the agency who even does not ... Read Full Review

Comments (0)Was this helpful?:
[[EDIT ORIGINAL ...

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1 Star Review

By : 'Sara'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No

16 Feb 2011
People found this helpful1

[[EDIT ORIGINAL START]] These people are scammers and thieves; they were dishonest with us and charged us more than the actual rent and deposit. I don't recommend them at all, although all my communication was with an employee called Ash but even his employer Abdul knew what he was doing which ... Read Full Review

Comments (0)Was this helpful?:
Was one hour late for an ...

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2 Star Review

By : 'Adrian'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No

25 Jan 2011
People found this helpful0

Was one hour late for an appointment to see a short term flat that was two doors down from the office. Didn't apologize for being late. Kept us waiting for another 10 minutes and then told us the flat had already been rented. Total waste of ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The complaints procedure: If you believe you have a grievance, please write in first instance to your City Financial Property Services local office. Your grievance will be acknowledged immediately, investigated thoroughly and a reply sent to You within 10 working days.

Last updated at 10/27/2017, 5:30:51 AM by allAgents

Awards won by City Financial Property Services

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