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The UK's Largest Customer Review Website for the Property Industry

2.5/5, 14 Reviews
36% Recommended
75% sales valuation accuracy
50% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'HaremGuy'
Services :
Rent PCM : £693
Would you recommend ? : No
Postcode : E3
These people are the worst. All they ever cared about was taking my rent and not taking any actions to any repair work that I bring up about. 99% of the time when I tell them something is broken, they tell me they will get it sorted in 2 days or they will call me back, but this is nothing but lies. As of now, our shower is still broken, our internet is slow and I have yet to be called to the office so I can sign my new contract and collect my new keys. The only time they bother to call me is when my rent doesn't go through or if the amount I paid was incorrect. Stay away from them at all costs!
Fix things rather than wait until I threaten to not pay rent until things get sorted.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 50% | £0 | £0 |
| Lettings | 50% | 50% | £560 | £2,383 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 3 | 6 | 0 | 0 | 0 | 0 | 0 | 2 |
City Financial Property Services
91 Roman Road, London, Bethnal Green
E2 0QN
020 8981 4411




By : 'Unknown'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : E1
Please DO NOT get yourself involved with the likes of these people. They are nothing but frauds and thugs. Unfortunately a lot of these local estates are road and you need to be careful. City Financial staff are embarrassingly rude and have no manners, they raise their voice and speak to you in a ... Read Full Review
Agent charged deposit plus Holding fee, which should have been a weeks rent but they charged extra £200, They are money hungry and would do anything to rip people off


By : 'Shahida'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E1
As a landlady I can honestly say Im extremely pleased with service I have received from City Financial Property Services in the last 3 years. My contract reviewed every year and they pay me top rent for my flat behind Sainsbury's in Whitechapel. And I don't have to worry about any minor maintence ... Read Full Review
Fees satisfactory
Fees satisfactory
By : 'Alessio'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : E1
The propriety is located in one of the most vibrant place in London. Shoreditch is by far the best place to live if you are aged 18-30. The propriety is located in Brick Lane where you have anything you need: pubs, markets and shops of every type. It is well connected with several tube stations: ... Read Full Review

By : 'Anonymous'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : E3
Absolutely disgusted and dissatisfied with the service of this estate agency. Arranged three viewings and every single one was cancelled. I took time out of work to go to a viewing and when I got there the member of staff that had arranged it wasn't present. When I called to ask if she was coming ... Read Full Review


By : 'Kat'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1387
Would you recommend ? : Yes
Postcode : E3
i was happy to live in the property. I have no problem with agency and any property with the flat was sorted out quickly. i got help with sorting out everything from benefits when i could not work for a while to help with my cv. i do not think that another landlord agency will do this for me. i ... Read Full Review


By : 'Lipi'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E14
I rented a flat through City Financial Property Services from 30 April 2013 and after 1 year my tenancy was renewed, and left the flat on the 12 February 2015. My circumstances changed and had to break my contract. After speaking to my agent about my situation, they were very understanding. I was ... Read Full Review
By : 'VICTIM'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : E3
Where do I begin? This agency is horrendous. Everytime I go for a shower it trips the wiring for the lights or has no hot water. I have resorted to showering at a friends house. I have called and there has been no reply, in fact i'v called everyday for the past week and still no reply. There ... Read Full Review
They could have fixed all of my problems, actually contacted me and not allowed the problem flatmate to continue to live there.
They have continually lied to us about the TV licence being included. They supposedly have a cleaner which we pay for but have seen twice. 700 for a non ensure room us far too expensive considering the problems we have had.
By : 'HaremGuy'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £693
Would you recommend ? : No
Postcode : E3
These people are the worst. All they ever cared about was taking my rent and not taking any actions to any repair work that I bring up about. 99% of the time when I tell them something is broken, they tell me they will get it sorted in 2 days or they will call me back, but this is nothing but lies. ... Read Full Review
Fix things rather than wait until I threaten to not pay rent until things get sorted.
By : 'Tenant'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
The service provided by this agency is extremely poor. Agent repeatedly is not keeping his word on things that are agreed to be done by him. Would not advise anyone to rent through City financial agency. It is not value for ... Read Full Review
Agents should respect agreements and do their job, which is not the case with these agents most of the time. So far providing very bad service.
By : 'shuel'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N1
this is very good estate agent always make payment ontime i have been with this company for 3 years and they look after my property and give me free maintainance, mr salique is best person to deal ... Read Full Review
By : 'Victim'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E8
I arranged to meet an agent from this company for them to come and view the property I wanted to let out and possible use them as the managing agent. She was able to meet me that same evening which was greatly appreciated. I met with her and her colleague and she said she would get back to me with ... Read Full Review
They could have tried to call me and definitely not send unprofessional text messages
By : 'Freddy'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
Hello Tenants, I would like to stop you from fake agents who involve in illegal stuff related to properties. Its my own experience with "City Financial Agency". I gave them holding deposit and just before one day moving to room, the so called manager of the agency who even does not ... Read Full Review
By : 'Sara'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
[[EDIT ORIGINAL START]] These people are scammers and thieves; they were dishonest with us and charged us more than the actual rent and deposit. I don't recommend them at all, although all my communication was with an employee called Ash but even his employer Abdul knew what he was doing which ... Read Full Review
By : 'Adrian'
Branch : Bethnal Green, 91 Roman Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Was one hour late for an appointment to see a short term flat that was two doors down from the office. Didn't apologize for being late. Kept us waiting for another 10 minutes and then told us the flat had already been rented. Total waste of ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
The complaints procedure: If you believe you have a grievance, please write in first instance to your City Financial Property Services local office. Your grievance will be acknowledged immediately, investigated thoroughly and a reply sent to You within 10 working days.
Last updated at 10/27/2017, 5:30:51 AM by allAgents