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John Hilton & Co
2.7/5, 9 Reviews
38% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
57% sales fee satisfaction
57% letting fee satisfaction
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"Appalling landlords - avoid..."
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1 Star Review
By : 'J Williams-Richardson'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BN2
5 Nov 2025
People found this helpful0
Catrina was very helpful finding the right property our daughter to rent. But as most of the reviews students mention the minute you sign the agreement John Hilton do not care about you and communication is totally abysmal. My daughter had two major leaks in the flat and I ended up having to deal with it as it’s stressed her out that water was pouring coming through the ceiling and they did nothing to help. The leaking shower that was mentioned and reported in the first couple of weeks remained leaking a year later. Due to the constant dripping water it had left a blue limescale residue on the bottom of the shower tray and I spent about two hours cleaning the shower thoroughly. I should not have bothered as they are withholding £125 to clean the flat because whilst I was sorting this out, I failed to dust a bin, wipe the bedframe and clean a mirror. Apparently, it took the cleaner the whole day to do this cleaning. The fact that we left brand curtains and a cleaner bathroom than on arrival did not matter. Don’t touch them with a barge pole. If you read all the reviews my comments sadly are very common. Maintenance is non existent.
Attached Files
Comments on Agent Fees
End of tenancy cleaning fee a total rip off. £125 to dust a bed frame, bin and mirror in one room!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 56.99999999999999% | £220,000 | £220,000 |
| Lettings | 0% | 56.99999999999999% | £325 | £2,100 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 1 | 5 | 1 | 0 | 1 | 0 | 0 | 1 |
Address
John Hilton & Co
127 Lewes Road, Brighton, East Sussex
BN2 3LG
01273 608151
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Appalling landlords - avoid ...
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1 Star Review
By : 'J'
Branch : Brighton, 127 Lewes Road
Services : 2
Would you recommend ? : No
Postcode : BN2
5 Nov 2025
People found this helpful
Catrina was very helpful finding the right property our daughter to rent. But as most of the reviews students mention the minute you sign the agreement John Hilton do not care about you and communication is totally abysmal. My daughter had two major leaks in the flat and I ended up having to deal ... Read Full Review
Comments on Agent Fees
End of tenancy cleaning fee a total rip off. £125 to dust a bed frame, bin and mirror in one room!
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Jordache has been really ...
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3 Star Review
By : 'gianina'
Branch : Brighton, 127 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
21 Jan 2023
People found this helpful0
Jordache has been really great at attending to our problems promptly and overall has given us excellent service. Thank you again ... Read Full Review
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Outstanding customer ...
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5 Star Review
By : 'Susan'
Branch : Brighton, 127 Lewes Road
Services : Sales (As a Buyer)
Sold price : £220000
Would you recommend ? : Yes
Postcode : BN3
29 Sept 2021
People found this helpful0
Dear Marius, I'd like to take the time to tell you about the outstanding work that your Senior Sales Negotiator, Tracy Ewington has done for me recently, during my challenging Conveyancing process. She has helped me enormously during a very poor service that I received from my Solicitor, ... Read Full Review
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Marius and Tracy did a ...
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5 Star Review
By : 'Glen'
Branch : Brighton, 127 Lewes Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BN2
23 Sept 2021
People found this helpful1
Marius and Tracy did a fantastic job for us. After achieving multiple offers really quickly and negotiating a solid buyer, Tracy was brilliant with chasing the chain and was extremely proactive with helping the sale go through to the agreed timelines. Tracy really made a difference when one ... Read Full Review
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By : Marius Foster
23 Sept 2021Many thanks for your kind words its much appreciated. We hope you are settling into your new...
My daughter rented through ...
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5 Star Review
By : 'Graham'
Branch : Brighton, 127 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN1
6 May 2020
People found this helpful1
My daughter rented through John Hilton whilst at Uni, I felt very assured that my daughter was looked after by a very professional letting agent, any maintenance issues were sorted out very efficiently and nothing was to much trouble. Highly recommend ... Read Full Review
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Dishonest ...
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2 Star Review
By : 'Hazel'
Branch : Brighton, 127 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
14 Jan 2020
People found this helpful4
Same as others here, seem to be worth while working with if you're selling but avoid if you're renting. Rent went up £100 and was given 3 weeks notice on the increase. £120 is deducted from deposit for an inventory. Cleaning fee and removal fee of hangers has ... Read Full Review
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Rude ...
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1 Star Review
By : 'J'
Branch : Brighton, 127 Lewes Road
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : BN1
3 Jun 2019
People found this helpful3
After speaker to a member of john Hiltons team I am shocked at how rude and unprofessional they are. I will never deal with them again. Truly ... Read Full Review
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Deposit Rip ...
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1 Star Review
By : 'Shwan'
Branch : Brighton, 127 Lewes Road
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : No
Postcode : BN2
31 Aug 2018
People found this helpful3
Students should avoid renting from John Hilton because they DON'T play fair game, especially when it comes to refunding the original deposit. I rented a shared house for my daughter at 40 New Market Road, BN2 3QF last year for a one year AST that ended at the beginning of August. The property ... Read Full Review
Comments on Agent Fees
BAD
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By : Chloe Chesterman
4 Sept 2018I've just left a flat let out by John Hilton and received my deposit breakdown yesterday and have had exactly the same thing, where out of an original combined deposit of £1220 they quoted a return...
All of the staff that we ...
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1 Star Review
By : 'Joachim'
Branch : Brighton, 127 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
26 Sept 2013
People found this helpful3
All of the staff that we dealt with were extremely unhelpful and even rude throughout the whole stage of renting the property. I would recommend that you DO NOT deal with John Hilton, you will be more than ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
