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shefflets
3.9/5, 32 Reviews
68% Recommended
100% sales valuation accuracy
91% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
Sheffield based, family run letting and management specialist. We offer everything from tenant find to full management. We are all about customer service, check out our landlord testimonials www.shefflets.com.
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1 Star Review
John
By : 'Adie'
Services : Letting(As a Tenant)
Sold price : £950
Would you recommend ? : No
Postcode : S3
15 Oct 2025
People found this helpful0
My experience with Shefflets has been beyond disappointing. I honestly wouldn’t recommend them to anyone and I would strongly warn other potential tenants to read the following before renting through them. From the point it was my misfortune to pick up the keys and enter the property there were problems. To read their checkin document, you would think that the entire apartment was sparkling , without a speck of dust, with every single area and item listed as “Good condition and professionally cleaned”, quite literally without exception. The truth was a heavily stained toilet, severely damaged and filthy dirty fridge, clumps of animal hair, left refuse, marks on the wall, stained furnishings and two broken windows that would not remain in the closed position. And that is just the tip of the iceberg. All of these points were reported to Shefflets using their own document, and although they received this at the beginning of the tenancy, no action was taken any of the above, including the broken windows. After 3 months, the windows were eventually repaired – during this period, they even asked me to get in touch with their repair company because they simply could not be bothered. Then, after just 10 months, they attempted to raise the rent, claiming they were keeping in line with the market, even though there were other identical apartments in the same building, and in better condition, but with lower monthly rents (even before the rent rise). At this point, I submitted my notice to leave, but Shefflets clearly saw this as an opportunity to recoup any potential lost income between me moving out and any unfortunate tenant moving in. They therefore tried to charge various spurious claims, even though the overall apartment was left in a far far better condition than it was when I moved in. I have since sent a letter of complaint to Shefflets. Suffice to say they have not replied. They’re very good during the sales process, but as soon as you move in then they act like a completely different company. I would never ever consider renting a property through them again and I would caution anyone from renting through Shefflets. If you do rent with them, photograph absolutely everything when you move in – literally everything, as the photos they supply you at checkin will only make up approximately one third of the photos they then try to use against you when you move out, which can make it difficult to prove your point as the claim they're making against you will not have the same photographic evidence at checkin – which is clearly their aim.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 71% | £205,000 | £205,000 |
| Lettings | 91% | 71% | £425 | £1,650 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 9 | 2 | 8 | 9 | 3 | 0 | 0 | 0 | 1 | 0 |
Address
shefflets
953 Ecclesall Road, Sheffield, South Yorkshire
S11 8TN
0114 321 7777
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Tenants ...
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1 Star Review
By : 'Adie'
Branch : Sheffield, 953 Ecclesall Road
Services : 2
Sold price : £950
Would you recommend ? : No
Postcode : S3
15 Oct 2025
People found this helpful
My experience with Shefflets has been beyond disappointing. I honestly wouldn’t recommend them to anyone and I would strongly warn other potential tenants to read the following before renting through them. From the point it was my misfortune to pick up the keys and enter the property there were ... Read Full Review
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positive experience changing ...
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5 Star Review
By : 'Kay'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : S11
7 Oct 2024
People found this helpful0
we moved to shefflets from a different sheffield letting agent earlier this year and are absolutely happy with our decision. Shefflets have been patient and determined in sorting out the mess created by our previous agent and have managed to get a high quality tenant into our property despite ... Read Full Review
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By : Lynsey Gaskell
7 Oct 2024Thank you for the fantastic review! The Shefflets and Sales team truly appreciate your recognition of their hard work and...
I have been Shefflets tenant ...
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1 Star Review
By : 'Denisa'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S3
31 May 2023
People found this helpful3
I have been Shefflets tenant for 1 year and half. I am very disappointed with their service they mugged of with the deposit money. For 1 toilet roll, toilet brush, kitchen roll, fridge magnet and a little bit of mold in the corner of the kitchen they changed me 175£ to remove them. Sounds ... Read Full Review
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By : Lynsey Gaskell
31 May 2023Hi Denisa, I am sorry you feel this way, but we have communicated with you throughout the checkout process. Obviously you do not agree with the checkout and that is why your deposit is held in a...
Utter farce of a company. As ...
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1 Star Review
By : 'ZhaoYun'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £760
Would you recommend ? : No
Postcode : S3
30 Mar 2023
People found this helpful2
Utter farce of a company. As many others have said, kept money from deposit for absolutely no reason. Worst scam in sheffield. ... Read Full Review
Comments (1)Was this helpful?:
By : Lynsey Gaskell
30 Mar 2023Good Afternoon, I am sorry you feel this way, we are obviously disappointed you felt the need to leave us a 1 star review. As you know the issue on your checkout was cleanliness related. You did not ...
Avoid if ...
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1 Star Review
By : 'SheffTenant'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : S3
13 Oct 2021
People found this helpful3
Shefflets are probably the worst landlord/letting agent I have used in Sheffield. They keep part of your deposit, as others have mentioned, for a "dirty" property. This is despite me leaving the property in a cleaner state than when I moved in! Just typical, money ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Mike'
Branch : Sheffield, 953 Ecclesall Road
Services : Sales( As a Vendor )
Sold price : £205000
Would you recommend ? : Yes
Postcode : S6
27 Aug 2021
People found this helpful0
Absolutely superb work from Olivia, Lynsey, Jess and the team at Shefflets and Sales helping us sell our property. Nothing considered too much trouble, very professional throughout and far better priced than the “big” agents out there. Highly ... Read Full Review
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Shefflets ...
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5 Star Review
By : 'Mark'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S3
18 Feb 2021
People found this helpful0
I have been a tenant with Shefflets for many years now. The staff are so friendly, supportive and helpful. Any issues are dealt with immediately and resolved in a very short space of time. I would also like to say thank you to Avondale Electrical for helping me today. In particular to John who is ... Read Full Review
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I found Shefflets very ...
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5 Star Review
By : 'Colin'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : Yes
Postcode : S3
20 Nov 2020
People found this helpful0
I found Shefflets very friendly and always there to help when you needed them, without being intrusive. Helped with making my time in Sheffield a happy ... Read Full Review
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Very ...
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4 Star Review
By : 'Art'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £730
Would you recommend ? : No
Postcode : S11
9 Jul 2020
People found this helpful0
One of the most professional estate agents I have dealt with. They respond to emails and follow take appropriate action when needed. Over all good ... Read Full Review
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Shefflets are ok but landlord ...
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3 Star Review
By : 'S'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S8
24 Jun 2019
People found this helpful0
Shefflets are ok but landlord of 66 Reney Avenue Sheffield S8 7FP is not to be trusted. Deposit scheme is a total con! Despite leaving the property clean and tidy (definitely cleaner than when i moved in!)almost my entire deposit kept back for totally bogus cleaning and to remove one light item ... Read Full Review
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The Best In ...
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5 Star Review
By : 'Richard'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : S3
11 Jun 2019
People found this helpful0
We have worked with Shefflets for 4 years now. Their service is attentive and efficient at all times. They have a great understanding of the local market and price for the services sensibly. I recommend them without ... Read Full Review
Comments on Agent Fees
Good
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Very ...
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5 Star Review
By : 'Carolyn'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : S
4 Jun 2019
People found this helpful0
Olivia at Shefflets was so helpful Everything went smoothly and was dealt with efficiently I will certainly be using their services ... Read Full Review
Comments on Agent Fees
The fees are reasonable
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Great communication regarding ...
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5 Star Review
By : 'Danika'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S2
1 Mar 2019
People found this helpful0
Just wanted to say thank you very much to Olivia for helping us getting our boiler sorted so promptly (despite the difficulties we had around communication with the landlord). We really appreciate the extra effort you put in and are pleased with the service we received from Met Gas as ... Read Full Review
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Brilliant ...
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5 Star Review
By : 'Adam'
Branch : Sheffield, 953 Ecclesall Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S4
12 Feb 2019
People found this helpful0
Thanks for all your help with selling our property it was a pleasure to deal with you and after dealing with other real estate agents it is clear that Shefflets offer a stand out service we will definitely be recommending you to everyone we ... Read Full Review
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1 star is 1 too ...
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1 Star Review
By : 'How'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : S11
20 Dec 2018
People found this helpful4
For a start there were hidden fees. It ended up being double what it should have been, and quadruple of what other properties with different lettings agents are. They also force a guarantor upon you for a fee when you earn more than them in the first place. The "professional ... Read Full Review
Comments on Agent Fees
I can buy a car with the amount of money the fees were, and when I questioned them, I was threatened to sign a contract I have never seen since.
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Support, understanding, ...
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5 Star Review
By : 'TDK'
Branch : Sheffield, 953 Ecclesall Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S6
25 Oct 2018
People found this helpful0
Olivia Carr and Diane Evans...THANK YOU. I have lived in the USA for ten plus years and decided to sell my UK home this past year. To go through this process when you are available is difficult but to do it from across the world can be highly frustrating and concerning. However this was not the ... Read Full Review
Comments on Agent Fees
V. Good and fair.
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Peace of ...
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5 Star Review
By : 'BarrieD'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : S6
5 Sept 2018
People found this helpful0
We were recommended Shefflets by a friend and we are both extremely happy with the quality of service. They look after both our houses very well and communication is always good. If you want peace of mind, go with ... Read Full Review
Comments on Agent Fees
The fees seem reasonable and represent value for money.
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5* ...
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5 Star Review
By : 'Emily'
Branch : Sheffield, 953 Ecclesall Road
Services : 22
Would you recommend ? : Yes
Postcode : S6
4 Sept 2018
People found this helpful1
Olivia Carr and other staff members are/have been extremely helpful, friendly and patient with me in the past. Never had any problems with there service and would highly recommend!! Keep up the good work ... Read Full Review
Comments on Agent Fees
Good
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We've used ...
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5 Star Review
By : 'DC'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : S3
16 Jan 2018
People found this helpful0
We've used Sheff-let's for over ten years and found them better then EVERY other agent. I would recommend them in a heart ... Read Full Review
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Shefflets have been great ...
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5 Star Review
By : 'Happy'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : S3
8 Jan 2018
People found this helpful2
Shefflets have been great managing my properties. Great communication combiened with a common sense approach. I will recommend to ... Read Full Review
Comments on Agent Fees
Fees are more than fair and also offer a price match
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
