The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.9/5, 32 Reviews
68% Recommended
100% sales valuation accuracy
91% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
By : 'How'
Services : Letting(As a Tenant)
Rent PCM : £425
Would you recommend ? : No
Postcode : S11
For a start there were hidden fees. It ended up being double what it should have been, and quadruple of what other properties with different lettings agents are. They also force a guarantor upon you for a fee when you earn more than them in the first place. The "professional clean" is pathetic and the furniture and equipment as not adequate to survive. It takes a minimum of a month to get a useful response for any action to take place. The emergency phone gets picked up only 7 hours a day during the week and barely ever on the weekend. You have to visit their office and speak in person, meaning you have to get time off work etc. The landlord still does not even have a name yet and refuses to speak to anyone. I cannot believe any business is allowed to run like this and let innocent people suffer. If you value your health and finances, please avoid like the plague.
I can buy a car with the amount of money the fees were, and when I questioned them, I was threatened to sign a contract I have never seen since.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 71% | £205,000 | £205,000 |
| Lettings | 91% | 71% | £425 | £1,650 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 2 | 8 | 9 | 3 | 0 | 0 | 0 | 1 | 0 |
shefflets
953 Ecclesall Road, Sheffield, South Yorkshire
S11 8TN
0114 321 7777
By : 'Adie'
Branch : Sheffield, 953 Ecclesall Road
Services : 2
Sold price : £950
Would you recommend ? : No
Postcode : S3
My experience with Shefflets has been beyond disappointing. I honestly wouldn’t recommend them to anyone and I would strongly warn other potential tenants to read the following before renting through them. From the point it was my misfortune to pick up the keys and enter the property there were ... Read Full Review

By : 'Kay'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : S11
we moved to shefflets from a different sheffield letting agent earlier this year and are absolutely happy with our decision. Shefflets have been patient and determined in sorting out the mess created by our previous agent and have managed to get a high quality tenant into our property despite ... Read Full Review
By : Lynsey Gaskell
7 Oct 2024Thank you for the fantastic review! The Shefflets and Sales team truly appreciate your recognition of their hard work and...
By : 'Denisa'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S3
I have been Shefflets tenant for 1 year and half. I am very disappointed with their service they mugged of with the deposit money. For 1 toilet roll, toilet brush, kitchen roll, fridge magnet and a little bit of mold in the corner of the kitchen they changed me 175£ to remove them. Sounds ... Read Full Review
By : Lynsey Gaskell
31 May 2023Hi Denisa, I am sorry you feel this way, but we have communicated with you throughout the checkout process. Obviously you do not agree with the checkout and that is why your deposit is held in a...
By : 'ZhaoYun'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £760
Would you recommend ? : No
Postcode : S3
Utter farce of a company. As many others have said, kept money from deposit for absolutely no reason. Worst scam in sheffield. ... Read Full Review
By : Lynsey Gaskell
30 Mar 2023Good Afternoon, I am sorry you feel this way, we are obviously disappointed you felt the need to leave us a 1 star review. As you know the issue on your checkout was cleanliness related. You did not ...
By : 'SheffTenant'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : S3
Shefflets are probably the worst landlord/letting agent I have used in Sheffield. They keep part of your deposit, as others have mentioned, for a "dirty" property. This is despite me leaving the property in a cleaner state than when I moved in! Just typical, money ... Read Full Review

By : 'Mike'
Branch : Sheffield, 953 Ecclesall Road
Services : Sales( As a Vendor )
Sold price : £205000
Would you recommend ? : Yes
Postcode : S6
Absolutely superb work from Olivia, Lynsey, Jess and the team at Shefflets and Sales helping us sell our property. Nothing considered too much trouble, very professional throughout and far better priced than the “big” agents out there. Highly ... Read Full Review

By : 'Mark'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S3
I have been a tenant with Shefflets for many years now. The staff are so friendly, supportive and helpful. Any issues are dealt with immediately and resolved in a very short space of time. I would also like to say thank you to Avondale Electrical for helping me today. In particular to John who is ... Read Full Review
By : 'Colin'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : Yes
Postcode : S3
I found Shefflets very friendly and always there to help when you needed them, without being intrusive. Helped with making my time in Sheffield a happy ... Read Full Review

By : 'Art'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £730
Would you recommend ? : No
Postcode : S11
One of the most professional estate agents I have dealt with. They respond to emails and follow take appropriate action when needed. Over all good ... Read Full Review
By : 'S'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S8
Shefflets are ok but landlord of 66 Reney Avenue Sheffield S8 7FP is not to be trusted. Deposit scheme is a total con! Despite leaving the property clean and tidy (definitely cleaner than when i moved in!)almost my entire deposit kept back for totally bogus cleaning and to remove one light item ... Read Full Review
By : 'Richard'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : S3
We have worked with Shefflets for 4 years now. Their service is attentive and efficient at all times. They have a great understanding of the local market and price for the services sensibly. I recommend them without ... Read Full Review
Good

By : 'Carolyn'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : S
Olivia at Shefflets was so helpful Everything went smoothly and was dealt with efficiently I will certainly be using their services ... Read Full Review
The fees are reasonable

By : 'Danika'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S2
Just wanted to say thank you very much to Olivia for helping us getting our boiler sorted so promptly (despite the difficulties we had around communication with the landlord). We really appreciate the extra effort you put in and are pleased with the service we received from Met Gas as ... Read Full Review
By : 'Adam'
Branch : Sheffield, 953 Ecclesall Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S4
Thanks for all your help with selling our property it was a pleasure to deal with you and after dealing with other real estate agents it is clear that Shefflets offer a stand out service we will definitely be recommending you to everyone we ... Read Full Review
By : 'How'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : S11
For a start there were hidden fees. It ended up being double what it should have been, and quadruple of what other properties with different lettings agents are. They also force a guarantor upon you for a fee when you earn more than them in the first place. The "professional ... Read Full Review
I can buy a car with the amount of money the fees were, and when I questioned them, I was threatened to sign a contract I have never seen since.
By : 'TDK'
Branch : Sheffield, 953 Ecclesall Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S6
Olivia Carr and Diane Evans...THANK YOU. I have lived in the USA for ten plus years and decided to sell my UK home this past year. To go through this process when you are available is difficult but to do it from across the world can be highly frustrating and concerning. However this was not the ... Read Full Review
V. Good and fair.
By : 'BarrieD'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : S6
We were recommended Shefflets by a friend and we are both extremely happy with the quality of service. They look after both our houses very well and communication is always good. If you want peace of mind, go with ... Read Full Review
The fees seem reasonable and represent value for money.

By : 'Emily'
Branch : Sheffield, 953 Ecclesall Road
Services : 22
Would you recommend ? : Yes
Postcode : S6
Olivia Carr and other staff members are/have been extremely helpful, friendly and patient with me in the past. Never had any problems with there service and would highly recommend!! Keep up the good work ... Read Full Review
Good

By : 'DC'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : S3
We've used Sheff-let's for over ten years and found them better then EVERY other agent. I would recommend them in a heart ... Read Full Review
By : 'Happy'
Branch : Sheffield, 953 Ecclesall Road
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : S3
Shefflets have been great managing my properties. Great communication combiened with a common sense approach. I will recommend to ... Read Full Review
Fees are more than fair and also offer a price match
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.