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Urban Patchwork

4.8/5, 90 Reviews
97% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

94% sales fee satisfaction

94% letting fee satisfaction

Contact Us
Our award-winning agency only opened its doors in spring 2018, but we have already firmly established ourselves in the SE16 area with a successful track record in a challenging market. We adhere to the highest standards, always act with integrity, treat customers with respect, ensure properties are marketed in the
right way and set out to exceed expectations at every step.
"A great local agency - with a ..."

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5 Star Review
UserName

Toby

UserName

Tom

By : 'Nick Clark'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : SE16

27 Sept 2025
People found this helpful0

At Urban Patchwork, you'll find a dedicated team who don't hesitate to provide support, regular updates and quality local recommendations. As a first time buyer, I was impressed by how Tom helped to ensure that everything went smoothly - going the extra mile where necessary to ensure that the process moved forward. An extra shoutout to Toby his help postsale. He put me in touch with a very competent painterdecorator, and his local knowledge has proved invaluable. If you're looking expertise and a dedication that you don't get from many agents, give Urban Patchwork a try!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%94%£295,000£850,000
Lettings100%94%£1,350£3,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
10120134120030
Areas covered
  • SE1
  • SE10
  • SE14
  • SE16
  • SE8
Address

Urban Patchwork
Unit B Ensign House, Rope StreetLondon, Greater London
SE16 7EX
0207 043 2348

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:30 - 18:30
  2. 09:30 - 18:30
  3. 09:30 - 18:30
  4. 09:30 - 18:30
  5. 09:30 - 18:00
  6. 10:00 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

No Property Found
Selling ...

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4 Star Review

By : 'TT'
Branch : London, Unit B Ensign House, Rope Street
Services : 3
Would you recommend ? : Yes
Postcode : SE16

12 Nov 2025
People found this helpful

Overall, the sale went smoothly in the end. Tom was very helpful and supportive throughout the process. Unfortunately, there were some delays caused by the buyer’s lawyer, and Toby was not as helpful and even questioned the authenticity of some documents, which was frustrating. Apart from those ... Read Full Review

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A great local agency - with a ...

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5 Star Review

By : 'Nick'
Branch : London, Unit B Ensign House, Rope Street
Services : 4
Would you recommend ? : Yes
Postcode : SE16

27 Sept 2025
People found this helpful

At Urban Patchwork, you'll find a dedicated team who don't hesitate to provide support, regular updates and quality local recommendations. As a first time buyer, I was impressed by how Tom helped to ensure that everything went smoothly - going the extra mile where necessary to ensure that the ... Read Full Review

Comments (0)Was this helpful?:
Urban Patchwork ...

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5 Star Review

By : 'TMP'
Branch : London, Unit B Ensign House, Rope Street
Services : 3
Would you recommend ? : Yes
Postcode : SE16

20 Aug 2025
People found this helpful

Tom was a delight to work with; reliable, available, patient, and experienced. Toby was great, too, but my main contact was Tom. I would work with them again and highly recommend Urban ... Read Full Review


Comments on Agent Fees

Very fair fees, and Urban Patchwork were always available for the entire 4 months.

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Patchwork great to deal ...

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5 Star Review
UserName

By : 'KD'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £640000
Would you recommend ? : Yes
Postcode : SE16

17 Dec 2024
People found this helpful1

Our purchase was protracted and difficult and Toby was great at walking the line between pushing his client along and still being their advocate. Communication was always good and clear. Always personable and frank when needed. Would certainly use them again. Also, supported me with becoming a ... Read Full Review

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Exemplary Remote Property ...

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5 Star Review
UserName

By : 'Dan'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW16

6 Dec 2024
People found this helpful0

Toby provided exceptional service throughout the process of selling our property. Despite our remote location, he consistently kept us well-informed with timely updates and proactively followed up with solicitors to ensure a smooth transaction. His attention to detail was commendable, as he ... Read Full Review

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Worst ...

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1 Star Review

By : 'Anonymous'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE16

24 Sept 2024
People found this helpful0

My experience with them ( Toby specifically ) was nothing short of a nightmare. They are incredibly untrustworthy, sneaky, and outright dishonest. As a tenant, I discovered they were deliberately trying to make me look bad to the landlord, spreading misinformation, and creating unnecessary tension. ... Read Full Review

Comments (1)Was this helpful?:

By : Toby Gooding

25 Sept 2024

I'm very surprised to receive this review, as what is being described does is not even remotely close to any experience we have had with a tenant. If you do have any genuine concerns, I invite you...


A big thank you to Urban ...

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5 Star Review
UserName

By : 'Damien'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : SE8

1 Jun 2024
People found this helpful0

A big thank you to Urban Patchwork for their customer service and professionalism. Urban Patchwork stood out from the beginning as they demonstrated a better understanding of the area and development where my property was located. I am particularly thankful to Toby who has been tactful, responsive ... Read Full Review

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Urban Patchwork - highly ...

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5 Star Review
UserName

UserName

By : 'Stephanie'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £850000
Would you recommend ? : Yes
Postcode : SE16

29 Apr 2024
People found this helpful0

Urban Patchwork is the best estate agent I've ever dealt with. I wouldn't hesitate to recommend them or work with them again in the future. If you're looking for an estate agent who truly cares about their clients, look no further. All the staff are so friendly, professional and ... Read Full Review

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Outstanding Service and ...

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5 Star Review
UserName

By : 'Javier'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Rent PCM : £17500
Would you recommend ? : Yes
Postcode : SE16

7 Apr 2024
People found this helpful0

Excellent service from Toby at Urban Patchwork. They not only assisted my partner and me with the properties they had to offer, showing us around and accommodating our needs, but they also went above and beyond to help us with our current tenancy, providing professional advice. Highly ... Read Full Review

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Urban ...

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5 Star Review
UserName

UserName

By : 'Alex'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : SE16

2 Apr 2024
People found this helpful0

Really pleased with the service that these guys provided. Very professional throughout the transaction. Both Toby and Stuart were ... Read Full Review

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Stuart and Toby were truly ...

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5 Star Review
UserName

UserName

By : 'Jonathan'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £835000
Would you recommend ? : Yes
Postcode : SE16

4 Mar 2024
People found this helpful1

Stuart and Toby were truly the best agents I've ever worked with. They were very clear, honest and understanding throughout our sale. They were careful around finding the right buyer for our property and then spent considerable time and effort with the buyer to address their questions. They ... Read Full Review

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Stuart and the team helped us ...

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5 Star Review
UserName

By : 'Andrew'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £360000
Would you recommend ? : Yes
Postcode : SE16

20 Dec 2023
People found this helpful1

Stuart and the team helped us with buying our first home and were friendly, professional, and easy to reach all along the ... Read Full Review

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Purchase of Surrey Quays ...

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5 Star Review
UserName

UserName

By : 'James'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £541000
Would you recommend ? : Yes
Postcode : SE16

17 Nov 2023
People found this helpful2

We’ve been thoroughly impressed with the service provided by Urban Patchwork and all the work Stuart has done with the purchase of our flat. Particularly, the clear and constant communication put us at ease for our first property purchase. We couldn’t recommend Stuart, Toby and ... Read Full Review

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I have recently purchased a ...

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5 Star Review
UserName

By : 'Georgiana'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE16

6 Nov 2023
People found this helpful1

I have recently purchased a flat sold by Urban Patchwork. Throughout the whole process, Stuart kept me informed, contacted solicitors to get updates and always tried to accommodate both mine and the sellers' needs. He was really communicative in managing the whole process, accommodating ... Read Full Review

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Urban Patchwork were a joy to ...

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5 Star Review
UserName

UserName

By : 'Jenny'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £425000
Would you recommend ? : Yes
Postcode : SE16

1 Nov 2023
People found this helpful2

Urban Patchwork were a joy to work with! Both Toby and Stuart were extremely helpful, answering every single question I had and Stuart let me view the property multiple times before completion so I could start making plans. I would highly recommend them as an estate agents, I know when it comes to ... Read Full Review

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Urban Patch is ...

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5 Star Review
UserName

By : 'Loretta'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16

9 Oct 2023
People found this helpful2

Selling my flat in Rotherhithe was an emotional journey for me, and I was worried about the process. Toby and the team at Urbanpatch were nothing short of fantastic. I would particularly like to thank Stuart Wood for his exceptional diligence and attention to detail. You really took away the ... Read Full Review

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My partner and I had the ...

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5 Star Review
UserName

UserName

By : 'Rafael'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SE16

7 Oct 2023
People found this helpful2

My partner and I had the privilege of working with Toby Gooding and Paula Bailey from Urban Patchwork, and we can confidently say that this was the smoothest and most stress-free experience we have ever had with a real estate agent. Before starting to search for flats, we were concerned about ... Read Full Review

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Excellent service that got ...

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5 Star Review
UserName

By : 'R'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE16

4 Oct 2023
People found this helpful2

Urban Patchwork have made our selling process really easy. From the research done to make sure our property was valued at just the right price to the excellent communication regarding viewings and then through to exchange of contracts, everything was done just as we would wish. I would not ... Read Full Review

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Excellent ...

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5 Star Review

By : 'Ivana'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE14

8 Sept 2023
People found this helpful1

I've dealt with many agents in the past so I can say confidently that Urban Patchwork is exceptional. Great service, really friendly and honest. We were not their clients directly, but we bought a property they were marketing. They were supportive throughout the process and kept us informed ... Read Full Review

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We rented a one-bedroom flat ...

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5 Star Review
UserName

UserName

By : 'Sascha'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE16

18 Jul 2023
People found this helpful2

We rented a one-bedroom flat from Urban Patchwork for 3.5 years. Urban Patchwork (and in particular Toby) were very fair and professional. From the first flat viewing all the way through the duration of the tenancy, they were a good partner. During the tenancy, Paula, the property manager (and ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3/17/2023, 11:32:27 AM by allAgents

Awards won by Urban Patchwork

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