The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 90 Reviews
97% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction

Toby
By : 'Javier'
Services : Letting(As a Tenant)
Rent PCM : £17500
Would you recommend ? : Yes
Postcode : SE16
Excellent service from Toby at Urban Patchwork. They not only assisted my partner and me with the properties they had to offer, showing us around and accommodating our needs, but they also went above and beyond to help us with our current tenancy, providing professional advice. Highly recommended!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 94% | £295,000 | £850,000 |
| Lettings | 100% | 94% | £1,350 | £3,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 1 | 20 | 1 | 34 | 1 | 20 | 0 | 3 | 0 |
Urban Patchwork
Unit B Ensign House, Rope Street, London, Greater London
SE16 7EX
0207 043 2348



By : 'TT'
Branch : London, Unit B Ensign House, Rope Street
Services : 3
Would you recommend ? : Yes
Postcode : SE16
Overall, the sale went smoothly in the end. Tom was very helpful and supportive throughout the process. Unfortunately, there were some delays caused by the buyer’s lawyer, and Toby was not as helpful and even questioned the authenticity of some documents, which was frustrating. Apart from those ... Read Full Review
By : 'Nick'
Branch : London, Unit B Ensign House, Rope Street
Services : 4
Would you recommend ? : Yes
Postcode : SE16
At Urban Patchwork, you'll find a dedicated team who don't hesitate to provide support, regular updates and quality local recommendations. As a first time buyer, I was impressed by how Tom helped to ensure that everything went smoothly - going the extra mile where necessary to ensure that the ... Read Full Review
By : 'TMP'
Branch : London, Unit B Ensign House, Rope Street
Services : 3
Would you recommend ? : Yes
Postcode : SE16
Tom was a delight to work with; reliable, available, patient, and experienced. Toby was great, too, but my main contact was Tom. I would work with them again and highly recommend Urban ... Read Full Review
Very fair fees, and Urban Patchwork were always available for the entire 4 months.

By : 'KD'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £640000
Would you recommend ? : Yes
Postcode : SE16
Our purchase was protracted and difficult and Toby was great at walking the line between pushing his client along and still being their advocate. Communication was always good and clear. Always personable and frank when needed. Would certainly use them again. Also, supported me with becoming a ... Read Full Review

By : 'Dan'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW16
Toby provided exceptional service throughout the process of selling our property. Despite our remote location, he consistently kept us well-informed with timely updates and proactively followed up with solicitors to ensure a smooth transaction. His attention to detail was commendable, as he ... Read Full Review
By : 'Anonymous'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE16
My experience with them ( Toby specifically ) was nothing short of a nightmare. They are incredibly untrustworthy, sneaky, and outright dishonest. As a tenant, I discovered they were deliberately trying to make me look bad to the landlord, spreading misinformation, and creating unnecessary tension. ... Read Full Review
By : Toby Gooding
25 Sept 2024I'm very surprised to receive this review, as what is being described does is not even remotely close to any experience we have had with a tenant. If you do have any genuine concerns, I invite you...

By : 'Damien'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : SE8
A big thank you to Urban Patchwork for their customer service and professionalism. Urban Patchwork stood out from the beginning as they demonstrated a better understanding of the area and development where my property was located. I am particularly thankful to Toby who has been tactful, responsive ... Read Full Review


By : 'Stephanie'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £850000
Would you recommend ? : Yes
Postcode : SE16
Urban Patchwork is the best estate agent I've ever dealt with. I wouldn't hesitate to recommend them or work with them again in the future. If you're looking for an estate agent who truly cares about their clients, look no further. All the staff are so friendly, professional and ... Read Full Review

By : 'Javier'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Rent PCM : £17500
Would you recommend ? : Yes
Postcode : SE16
Excellent service from Toby at Urban Patchwork. They not only assisted my partner and me with the properties they had to offer, showing us around and accommodating our needs, but they also went above and beyond to help us with our current tenancy, providing professional advice. Highly ... Read Full Review


By : 'Alex'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : SE16
Really pleased with the service that these guys provided. Very professional throughout the transaction. Both Toby and Stuart were ... Read Full Review


By : 'Jonathan'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Sold price : £835000
Would you recommend ? : Yes
Postcode : SE16
Stuart and Toby were truly the best agents I've ever worked with. They were very clear, honest and understanding throughout our sale. They were careful around finding the right buyer for our property and then spent considerable time and effort with the buyer to address their questions. They ... Read Full Review

By : 'Andrew'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £360000
Would you recommend ? : Yes
Postcode : SE16
Stuart and the team helped us with buying our first home and were friendly, professional, and easy to reach all along the ... Read Full Review


By : 'James'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £541000
Would you recommend ? : Yes
Postcode : SE16
We’ve been thoroughly impressed with the service provided by Urban Patchwork and all the work Stuart has done with the purchase of our flat. Particularly, the clear and constant communication put us at ease for our first property purchase. We couldn’t recommend Stuart, Toby and ... Read Full Review

By : 'Georgiana'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE16
I have recently purchased a flat sold by Urban Patchwork. Throughout the whole process, Stuart kept me informed, contacted solicitors to get updates and always tried to accommodate both mine and the sellers' needs. He was really communicative in managing the whole process, accommodating ... Read Full Review


By : 'Jenny'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Sold price : £425000
Would you recommend ? : Yes
Postcode : SE16
Urban Patchwork were a joy to work with! Both Toby and Stuart were extremely helpful, answering every single question I had and Stuart let me view the property multiple times before completion so I could start making plans. I would highly recommend them as an estate agents, I know when it comes to ... Read Full Review

By : 'Loretta'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE16
Selling my flat in Rotherhithe was an emotional journey for me, and I was worried about the process. Toby and the team at Urbanpatch were nothing short of fantastic. I would particularly like to thank Stuart Wood for his exceptional diligence and attention to detail. You really took away the ... Read Full Review


By : 'Rafael'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SE16
My partner and I had the privilege of working with Toby Gooding and Paula Bailey from Urban Patchwork, and we can confidently say that this was the smoothest and most stress-free experience we have ever had with a real estate agent. Before starting to search for flats, we were concerned about ... Read Full Review

By : 'R'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE16
Urban Patchwork have made our selling process really easy. From the research done to make sure our property was valued at just the right price to the excellent communication regarding viewings and then through to exchange of contracts, everything was done just as we would wish. I would not ... Read Full Review
By : 'Ivana'
Branch : London, Unit B Ensign House, Rope Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE14
I've dealt with many agents in the past so I can say confidently that Urban Patchwork is exceptional. Great service, really friendly and honest. We were not their clients directly, but we bought a property they were marketing. They were supportive throughout the process and kept us informed ... Read Full Review


By : 'Sascha'
Branch : London, Unit B Ensign House, Rope Street
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE16
We rented a one-bedroom flat from Urban Patchwork for 3.5 years. Urban Patchwork (and in particular Toby) were very fair and professional. From the first flat viewing all the way through the duration of the tenancy, they were a good partner. During the tenancy, Paula, the property manager (and ... Read Full Review
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Last updated at 3/17/2023, 11:32:27 AM by allAgents